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Questionery

The document is a survey for a model store to collect customer feedback on various aspects of their shopping experience including brand awareness, visit frequency, satisfaction levels, purchase drivers, ease of location, payment methods, return process, pricing competitiveness, and an overall grade. It contains 25 questions across these various topics to help the store understand customer preferences and identify areas for improvement.

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Abdul Rehman
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219 views

Questionery

The document is a survey for a model store to collect customer feedback on various aspects of their shopping experience including brand awareness, visit frequency, satisfaction levels, purchase drivers, ease of location, payment methods, return process, pricing competitiveness, and an overall grade. It contains 25 questions across these various topics to help the store understand customer preferences and identify areas for improvement.

Uploaded by

Abdul Rehman
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Survey Questionnier of a Model Store In City Name:_____________

1. Have you ever heard are name ? Yes No

2. How did you learn about us?

3. Do you purchase goods from us? Yes No

4. How old are you? Under 18 18 - 25 25 - 45 45 or more

5. Gender? Male Female

6. How often do you visit our store? Daily Once a week Once a month other

7. Overall, how satisfied are you with our store?

8. How likely would you be to recommend our store to your friends or colleagues?

9. What particular aspects of our store do you like?

10. What particular aspect of our store do you dislike?

11. What factors motivated you to purchase on our store?

12. Why do you think our store is so successful?

13. What is the main reason you visit our store?

14. How easy it to locate our store?

15. How often do you buy on our store? Daily Once a week Once a month Other

16. Was this a personal purchase for you, a gift, a company purchase or something else?

17. How do you pay your purchase? Credit card online Cheque by mail Paypal Nochex

20. Did you return any items you purchased from us?

21. What was the main reason for your return? Wrong size with the item Wrong colour Not what I ordered Damaged Not satisfied

22. How satisfied were you with the return process?

24. How competitive do you find the prices on store?

25. Please grade the store on the overall content.

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