ITTIHAD UNIVERSITY

College of Management & Information Systems

IT Assignment *
-"estions St".y Analysis

S"/mitte. /y0 Zubaidah Abdul Rehman (20042080)

I declare that this assignment is my own work, in my own words and it does not include any copy paste or plagiarism issues. I also confirm that I did not copy it from others and I have included all the references.

S"%er#ise. /y0 Dr. Selma EL-Sheikh

Assignment ! "#$

#able %& '%ntents

Section 1)
1.1) 1.2)

Introduction 3 3

Overview Purpose and Aim

Section 2)
2.1) 2.2) 2.3)

Discussion Findings 3 !t"ics # '

Internal Audit Compliance

!nterprise $is% &anagement

Section 3)

Conclusion ( Summar)

$e+erences

Zubaidah Abdul Rehman, 200 20!0

Page 2 of 8

Assignment ! "#$
(uesti%n )) "# $anager Res*%nsibilities) &ec"anical &aintenance Servers Coordination o+ Suppliers $aw &aterials .or%stations Accounting .e0sites Sales

Data Centers -uman $esources Product Advertising Support Sta++ /elecommunications Data Centers &ar%eting Some ot"ers are1 Sta++ &anagement 2ser Support $egulator) Compliance Disaster $ecover) (uesti%n 2) 2.)

+ers%nnel Re,uirements %& an "# $anager2

-n%.ledge

Computer "ardware and so+tware s)stems and programs Computer networ%s3 networ% administration and networ% installation Computer trou0les"ooting Computer viruses and securit) !4mail and internet programs

2.2

Skills

&anagement and supervisor) s%ills A0ilit) to install and administer computer "ardware3 so+tware and networ%s /eam 0uilding s%ills Anal)tical and pro0lem solving s%ills Decision ma%ing s%ills

"ttp1((+acult).we0er.edu(d5green(/6!73##8(9ecture(C":281:28/"e:28$ole:28o+ :28an:28I/:28&anager.ppt
1

"ttp1((www.a%"ta0oot.com(en(saudi4ara0ia(5o0s(cit)(al4%"o0ar(,*;;4I/4manager44at4 <o"oor4Alree+
2

Zubaidah Abdul Rehman, 200 20!0

Page 3 of 8

Assignment ! "#$

!++ective ver0al3 presentation and listening communications s%ills !++ective written communications s%ills Computer s%ills including t"e a0ilit) to operate computeri=ed spreads"eet3 word4processing Stress management s%ills /ime management s%ills

2.

+ers%nal Attributes

6e "onest and trustwort") 6e respect+ul Possess cultural awareness and sensitivit) 6e +le>i0le /eneral Re,uirements &%r +%siti%ns

(uesti%n ) .)

Lab%rat%r0 #e1hni1ian Computer la0 tec"nicians are responsi0le +or t"e maintenance and operations o+

computer la0s. /"e) assist la0 users wit" computer4related issues suc" as creating user log4on accounts and passwords3 trou0le4s"ooting e?uipment pro0lems and using ot"er la0 e?uipment suc" as printers and copiers. Some tec"nicians ma) "ave supervisor) roles w"ere t"e) are responsi0le +or managing and training computer la0 assistants and tutors . !ntr) 9evel Position 4 $esponsi0ilities include construction3 con+iguration and trou0les"ooting o+ CP2 and perip"erals. Intimate %nowledge o+ DOS3 .in@>3 .inA/ and .in2888. &icroso+t O++ice e>perience is a must. Success+ul candidate must "ave e>cellent organi=ational3 communications and customer service s%ills. AB certi+ication and 3 )ears "ands4on computer e>perience re?uired4. .2 '22 +r%grammer

3 ;

"ttp1((www.e"ow.com(a0out7##**1';7computer4la04tec"nician45o04description."tml "ttp1((www.alluneedpersonnel.com(nav4#4su04243a."tm
Zubaidah Abdul Rehman, 200 20!0

Page 4 of 8

Assignment ! "#$
!>perience wor%ing wit" &C Series on &DS(2ni>(A/(AS;88. Installation o+ &C Series3 customi=ation(con+iguration(implementation o+ &C Series. S)stems Anal)st and Design o+ &C Series Applications. Co0ol and CBB programming s%ills using t"e &C API3 &C Series 9otus Aotes and SAP applications using t"e &C API. /wo to +ive )ears e>perience3 /elecom 0ac%ground is a plus3. (uesti%n 4) Ad4ertising +%siti%ns and Reas%ning

6ot" t"e positions1 9a0 /ec"nician and CBB Programmer s"ould 0e advertised is some o+ t"e +ollowing mentioned 0elow along wit" reasoning1 Advertising &edia 1) /D Suita0ilit) $easoning /"is is not suita0le 0ecause most o+ I/ candidates are more into computer tec"nolog) related stu++ and t"e) 2) 6ill0oard do not "ave interest +or watc"ing /D. 6ill0oards are costl) and not suita0le 0ecause t"e) are traditional +orms o+ advertising positions and it is more +or targeting customers or greeting to speci+ic person 3) $adio on speci+ic occasion. $adio is more o+ entertainment and not suita0le +orm +or advertising I/ positions. &ost o+ t"e people nowada)s are listening to radios +or latest music3 ;) Print EAewspapers3 competition3 greetings3 etc. I/ Print +orm o+ advertising is suita0le onl) i+ t"ere is Suc" as some newspapers "ave I/ listing o+ 5o0 vacancies3 so it will 0e suita0le. /"ere are I/ maga=ines or 5ournals so t"ese are also use+ul +orms o+ #) Internet advertising. Internet is t"e 0est +orm o+ advertising 0ecause all I/ candidates do access internet and t"e) mig"t searc" directl) entering %e)words suc" as 9a0 /ec"nician vacanc). ') Agencies($ecruiter(-ead"unters /"is s"ould last option i+ t"e organi=ation is not a0le to

&aga=ines3 /rade Fournals3 etc.) speci+ic section +or I/ area or I/ related in+ormation.

"ttp1((www.alluneedpersonnel.com(nav4#4su04243a."tm
Zubaidah Abdul Rehman, 200 20!0

Page 5 of 8

Assignment ! "#$
+ind appropriate candidate +rom proposed suita0ilit) advertising +orms. /"e) are e>pensive +orms and t"e) do c"arge 0ased on salar) range as well. /"e) do "ave num0er o+ CDs 0ut t"e) are also using similar +orms o+ advertising to attract candidates3 w"ic" organi=ation *) Aetwor%ing can do t"e same. I/ &anagers wit" "ig" contacts and reac" will 0e a0le to easil) locate t"roug" networ%ing s%ills. /"ere+ore3 it is one o+ t"e suita0le +orm as well. For e>ample3 w"en attending seminar3 con+erences3 pro+essional courses3 etc. I/ &anager mig"t come across potential candidates. -e or s"e can also recall personal contacts ,) Fo0($ecruiting Fairs and +ind most suita0le candidates. It is depending on t)pe o+ organi=ations participating in t"e 5o0(recruiting +airs. Suc" as i+ t"e purpose o+ Fairs are to +ul+ill government sector needs t"en num0er o+ potential I/ candidates will 0e less. I+ it is more on I/ industr) related 5o0(recruiting +airs t"en it is suita0le. &oreover3 some o+ t"e universities and colleges conduct career e>"i0itions and t"e) are suita0le i+ t"ere is I/ department or ma5ors. (uesti%n 3)

List %& 5%n-#e1hni1al (uesti%ns! Lab%rat%r0 #e1hni1ian6

/ell me a 0it a0out )oursel+. E/"is is a golden opportunit) +or )ou. See t"is page on interview answers on "ow to respond.) -ow do )ou %eep up wit" t"e c"anging tec"nologiesG ."ere do )ou see )oursel+ 18 )ears +rom nowG .") do )ou wis" to leave )our current 5o0G ."at are )ou loo%ing +or in a new 5o0G -ow "as )our 5o0 responsi0ilities evolved over t"e past +ew )earsG According to )our 0oss3 w"atHs )our 0iggest wea%nessG

'

"ttp1((www.interview4tips4and4tric%s.com(interview4?uestions4+or4computer4tec"nician."tml
Zubaidah Abdul Rehman, 200 20!0

Page 6 of 8

Assignment ! "#$
(uesti%n 6) 7R De*artment 7el*! Lab%rat%r0 #e1hni1ian

"ttp1((www.rad.was"ington.edu(administration("uman4resources

(uesti%n 8)

"nter4ie.ing #eam $embers

Zubaidah Abdul Rehman, 200 20!0

Page 7 of 8

Assignment ! "#$
Re&eren1es 1) Iowal3 Pari0as. E2883). Co0i/ +or Internal Auditors. $etrieved ' Decem0er 2811 +rom 6agrano++. E288#). In+ormation /ec"nolog) Auditing. $etrieved ' 2811 +rom

"ttp1((www.n)sscpa.org(committees(emergingtec"(co0it.ppt 2) Strand3 Sim%in3 Decem0er 3) Strand3 Sim%in3 Decem0er

"ttp1(("ig"ered0cs.wile).com(legac)(college(0agrano++(8;*88;##@8(ppt(c"11.ppt 6agrano++. E288#). In+ormation /ec"nolog) Auditing. $etrieved ' 2811 +rom

"ttp1(("ig"ered0cs.wile).com(legac)(college(0agrano++(8;*88;##@8(ppt(c"11.ppt ;) &a%aeva. E288;). Internal Scanning1 Organi=ational Anal)sis. $etrieved ' Decem0er 2811 +rom "ttp1((s0mt.0su.0)(+acult)(ma%aeva:#Cma%aevaS&en:#C9ectureAotes :#CIntrernal7Scanning7and7Organi=ational7Anal)sis.ppt #) -urt. E2818). Pro+essional Certi+ications and Career Planning. $etrieved ' Decem0er 2811 +rom "ttp1((www.p"iladelp"ia.edu.5o(courses(AIS(C"ap81*.ppt ') /ur0an3 &c9ean3 $etrieved *) &c9eod3 .et"er0e. E2888). &anaging In+ormation $esources and Securit). ' Decem0er 2811 +rom

"ttp1((people."o+stra.edu(9aura7-79all)(0cis;81(c"1#.ppt Sc"ell. E288;). !t"ical Implications O+ In+ormation /ec"nolog). $etrieved ' Decem0er 2811 +rom "ttp1((people."o+stra.edu(9aura7-79all)(0cis;81(c"1#.ppt ,) ."eeler3 P. E2883). !t"ics3 Fraud3 and Internal Control. $etrieved ' Decem0er 2811 +rom "ttp1((www.swlearning.com(accounting("all(ais7;e(ppt(c"83.ppt @) Altman. E288#). Organi=ational !t"ics and t"e 9aw. $etrieved ' Decem0er 2811 +rom "ttp1(("ercules.gcsu.edu(Jdgoings(m%tg31*2(C"ap88'.ppt 18) Stanwic%3 P. E2888). 2nderstanding 6usiness !t"ics. $etrieved ' Decem0er 2811 +rom "ttp1((www.au0urn.edu(Jstanwsd(introtoet"ics.ppt 11) $e5da. E2888). Advanced /opics in $is% &anagement. $etrieved ' Decem0er 2811 +rom "ttp1((+acultad.0a)amon.inter.edu(cde"o)os(+inan=as(seguros(+in:28'81(CAP:28;.ppt 12) &ula)3 P. E288'). In+ormation $is% &anagement vis4K4vis !nterprise $is% &anagement. $etrieved avin7&ula).ppt ' Decem0er 2811 +rom "ttp1((www.assoc"am.org(events(recent(event7'#(Presentation777!$&777287;78'777Pr

Zubaidah Abdul Rehman, 200 20!0

Page 8 of 8