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"Queuing Formulas": Characteristic Single Channel (M/M/1)

The document summarizes queuing formulas for a single channel clinic with a mean arrival rate of 3.333 customers per time period and a mean service rate of 0.257 time periods per customer. Key metrics calculated include: 1) Average number of customers in the clinic (Ls) is 1.4. 2) Average time a customer spends in the clinic (Ws) is 4.34 time periods. 3) Average number of customers in the queue (Lq) is 2.06. 4) Average time a customer spends in the queue (Wq) is 6.21 time periods.

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Safi Sweet
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24 views

"Queuing Formulas": Characteristic Single Channel (M/M/1)

The document summarizes queuing formulas for a single channel clinic with a mean arrival rate of 3.333 customers per time period and a mean service rate of 0.257 time periods per customer. Key metrics calculated include: 1) Average number of customers in the clinic (Ls) is 1.4. 2) Average time a customer spends in the clinic (Ws) is 4.34 time periods. 3) Average number of customers in the queue (Lq) is 2.06. 4) Average time a customer spends in the queue (Wq) is 6.21 time periods.

Uploaded by

Safi Sweet
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Queuing Formulas

Characteristic Single Channel (M/M/1) Clinic;



NOTE:

= mean number of arrivals per time
period
= mean number of SERVICE RATE

=25 customers / 7.5 hours = 3.333
=6.43 hours / 25 customers = 0.257
= 60 seconds / 0.257 = 233.46
Ls =
average number of customers in the store

= L

LS = 0.014 or 1.4

Ws =
average time a customer spends in the store

=
1
W
Ws=4.34
L
q
=
average number of customers in the queue
( )

=
2
q
L
Lq=2.06
W
q
=
average time a customers spends in the
queue
( )

=
q
W
Wq=6.21
=
utilization factor

=
= 0.014 or 1.4

P
0
=
probability that no one is in the store

=1 P
0

P
0
=0.986 or 98.6

P
n>k
=
probability that the number of customers in
the store is greater than k
1 k
k n
P
+
>
|
|
.
|

\
|

=
P
n>k
=

Poisson arrivals:
... , 3 , 2 , 1 , 0 x for
! x
e
) x ( P
x
=

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