Republic of the Philippines Department of Education

PUBLIC TECHNICAL !"CATI"NAL HI#H $CH""L$

Competenc% Based Learnin& 'aterial

(ourth )ear

Module #7

'aintainin& Computer $%stem and Net*or+s

Unit of Competency: Qualification

'aintain Computer $%stem and Net*or+s Computer Hard*are $er,icin& II

TABLE "( C"NTENT$

Page How to Use this Module........................................................i .............................................................................................. .............................................................................................. .............................................................................................. .............................................................................................. .............................................................. 1 Int oduction.........................................................................ii !echnical !e ms..................................................................iii "ea ning #utcome 1............................................................1 Info mation $heet 1.1..........................................................% #pe ation $heet 1.1............................................................& "ea ning #utcome %............................................................7 Info mation $heet %.1..........................................................' $elf Chec( %.1....................................................................1% Info mation $heet %.%.............................................1) #pe ation $heet %.1........................................................17 "ea ning #utcome )..........................................................1* +o, $heet ).1.....................................................................%.nswe /ey %.1..................................................................%% Acknowledgment

AC-N".LED#E'ENT
Copy ight Department of Education /001 0i st Pu,lished +U12 %--* !his module was ,ased on the Competency34ased Cu iculum5 Conte6tual "ea ning Mat i6 7C4C3C"M8 and finali9ed on the Inst uctional Modules 0inali9ation :e;elopment <o (shop conducted at the :e;elopment .cademy of the Philippines= !agaytay City= on May &31-= %--*. !his lea ning inst ument was de;eloped ,y the following pe sonnel: Technolo&% Teachers2 'r3 4emuel 4a% E3 )bane5 :on .le>and o ?oces $ . $cience !echnology 'r3 4oselito H3 6apanta @ene al Ma iano .l;a e9 !echnical High $chool 'rs3 'irasol (3 Dasi& $an Ped o ?elocation Cente 1ational High $chool 's3 E,el%n U3 Escario :on .le>and o ?oces $ . $cience !echnology 's3 Cherl%n (3 de Luna .ssem,lywoman 0elicita @. 4e na dino Memo ial ! ade $chool Conte7tual Teacher2 'rs3 'a3 4osefina Bueno Luna 2. ?od iue9 Aocational High $chool Encoder2 'rs3 'arites L3 Tele*i+ 'ila&ros P3 A&uihap :eped Nelson Cleri&o !his wo ( was p oduced with funding p o;ided ,y the :epa tment of 2ducation.

H". T" U$E THI$ '"DULE

<elcome to the Module Maintaining of Computer System and Networks3 !his module contains t aining mate ials and acti;ities fo you to complete. !he unit of competency Maintain Computer System and Networks contains (nowledge= s(ills and attitudes eBui ed fo a Computer Hardware Servicing NC II cou se. Cou a e eBui ed to go th ough a se ies of lea ning acti;ities in o de to complete each of the lea ning outcomes of the module. In each lea ning outcome the e a e Information $heets8 4ob $heets8 "peration $heets= and Acti,it% $heets. 0ollow these acti;ities on you own and answe the $elf3Chec( at the end of each lea ning acti;ity. If you ha;e Buestions= donDt hesitate to as( you assistance. Reco&nition of Prior Learnin& 9RPL: Cou may al eady ha;e some of the (nowledge and s(ills co;e ed in this module ,ecause you ha;e: ,een wo (ing fo some time al eady ha;e completed t aining in this a ea. If you can demonst ate to you teache that you a e competent in a pa ticula s(ill o s(ills= tal( to himEhe a,out ha;ing them fo mally ecogni9ed so you donDt ha;e to do he same t aining again. If you ha;e a Bualification o Ce tificate of Competency f om p e;ious t ainings show it to you teache . If the s(ills you acBui ed a e still cu ent and ele;ant to this module= they may ,ecome pa t of the e;idence you can p esent fo ?P". If you a e not su e a,out the cu ency of you s(ills= discuss it with you teache . .fte completing this module as( you teache to assess you competency. ?esult of you assessment will ,e eco ded in you competency p ofile. .ll the lea ning acti;ities a e designed fo you to complete at you own pace. Inside this module you will find the acti;ities fo you to complete followed ,y ele;ant info mation sheets fo each lea ning outcome. 2ach lea ning outcome may ha;e mo e than one lea ning acti;ity. facilitato fo

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Course 2 Computer Hard*are $er,icin& NC II Unit of Competenc% 2 'aintain Computer $%stem and Net*or+s 'odule 2 'aintainin& Computer $%stems and Net*or+s

INTR"DUCTI"N
!his module contains info mation and suggested lea ning acti;ities on Compute Ha dwa e $e ;icing 1C II. It includes the following competencies: plan and p epa e maintenance p ocedu esG maintain compute system and netwo (sG and inspect and test compute system and netwo (s. It consists of ; lea ning outcomes. 2ach lea ning outcome contains lea ning acti;ities suppo ted ,y each inst uctional sheet. Upon completion of this module= epo t to you teache to assess you achie;ement of (nowledge and s(ills eBui ement of this module. If you pass the assessment= you will ,e gi;en a ce tificate of completion.

$U''AR) "( LEARNIN# "UTC"'E$2 Upon completion of the module you should ,e a,le to: "#1. Plan and p epa e maintenance p ocedu es "#%. Maintain compute system and netwo (s "#). Inspect and test compute system and netwo (s PRE RE<UI$ITE$2 Cou must ha;e completed module F H:iagnose and ! ou,leshoot Compute $ystemI and module & HConfigu e Compute $ystems and 1etwo (sI ,efo e studying this module.

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TECHNICAL TER'$
"H$ = #ccupational Health and $afety LAN Card 5 "ocal a ea netwo ( inte face ca d. $er,er 5 is a pa t of a netwo (. It is a special compute that use s on the netwo ( can asses to ca y out a pa ticula >o,. Port hub >Port 5 is a connecto on the ,ac( of a compute o othe de;ice. . po t is eithe a se ial po t o a pa allel po t. 'odem 3 9'odulator Demodulator: !he modem is a de;ice that allows a gi;en compute to sha e data o othe wise a de;ice which let compute s e6change info mation U$B 5 7Uni;e sal $e ial Po t8 $canner3 it is an input de;ice that ead te6t o illust ation p inted on pape = t anslates the info mation into a fo m that a compute can use. Printer It is a piece of ha dwa e that p oduces a pape copy 7also (nown as Jha dcopyD8 of the info mation gene ated ,y the compute . (lash dri,e = a po ta,le sto age de;ice which is plug di ectly to the U$4 po t. Net*or+ = a g oup of compute s and associated de;ices that a e connected ,y communications facilities. "$ 9"peratin& s%stem: softwa e that cont ols the allocation and use of p og ams and data that a compute uses. $oft*are 5 p og ams and data that a compute uses. 'otherboard = contains the CPU= 4I#$= Memo y= mass sto age inte faces= se ial and pa allel po ts= e6pansion slot and all the cont olle s eBui ed to cont ol standa d pe iphe al de;ices such as the display sc een= (ey,oa d and dis( d i;e UTP = 7Unshielded !wisted Pai 8 least e6pensi;e and most popula netwo ( media. LAN = "ocal . ea 1etwo (= the connection of compute s within an o gani9ation o a ,uilding. 'AN 5 Met opolitan . ea 1etwo (= the esta,lishment of connection among compute s within a count y o municipality. .AN 5 <ide . ea 1etwo (= glo,al connection of netwo (ed compute s. #the wise (nown as the inte net. 'aintenance is the testing and cleaning of eBuipment. Plannin& = is ,oth the o gani9ational p ocess of c eating and maintaining a planG and the psychological p ocess of thin(ing a,out the acti;ities eBui ed to c eate a desi ed futu e on some scale Computer $%stem !he complete compute made up of the CPU= memo y and elated elect onics 7main ca,inet8= all the pe iphe al de;ices connected to it and its ope ating system. Compute systems fall into two , oad di;isions: clients and se ;e s. Client machines fall into th ee catego ies f om low to high end: laptop= des(top and wo (station. $e ;e s ange f om small to la ge: low3end se ;e s= mid ange se ;e s and mainf ames.

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Course 2 Computer Hard*are $er,icin& NC II Unit of Competenc% 2 'aintain Computer $%stem and Net*or+s 'odule 2 'aintainin& of Computer $%stem and Net*or+s L"?@ 2 Plan and Prepare 'aintenance Procedures

Assessment Criteria2 1. %. ). K. F. &. ?eBui ement fo planning and p epa ing fo maintenance tas( is o gani9ed. 26ecution of #H$ policies a e ca ied out along with the tas(. Chec(ed compute system to ,e maintainedG which co esponds to specification and eBui ements. 1ecessa y mate ials fo ensu ing wo ( deli;e y confo m to the tas(. P ope tools= eBuipment and testing de;ices fo maintenance pu poses a e o,tained and chec(ed against co ect ope ation and safety. Compute system and netwo ( to ,e maintained a e identified ,ased on the teache s inst uctions

References2 1. 4igelow= $tephen +.= PC Technicians Troubleshooting, McGraw Hill %. /elly=:ianne?ose= Compute Maintenance and ! ou,leshooting Hand,oo( Rose Nelson <24: http:EEhome.comcast.netEL ). $andle =Co ey= 0i6 Cou #wn PC=MI$ P ess K. /uhlman= :a;e= d(uhlmanM e66.com http:EEwww. e66.comELd(uhlman :a;e /uhlman. !his documentation is co;e ed ,y !he MI! "icense: http:EEwww.opensou ce.o gElicensesEmit3license F. Meye s=Mi(e=Int oduction to PC Ha dwa e and ! ou,leshooting=Mcg awHill 6. www.ese ;iceinfo.com 7. http:EcsdE%.compute .o g *. http:Ese;ie .comEwps
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'. www.yahoo.com

IN("R'ATI"N $HEET @3@

Plan and Prepare 'aintenance Procedures Introduction2
Planning and p epa ing systematic maintenance p ocedu e will sa;e time= money and f ust ation. It is a good idea and oppo tunity to lea n the p ope ca e and maintenance of you compute . PC maintenance is an important topic for anyone who owns a PC. Looking after your PC properly ensures you of trouble-free use. Regular PC maintenance also keeps the machines performance optimal. .. Plan Maintenance P ocedu es fo Compute $ystem and 1etwo (ing. 1. :esign a systematic maintenance plan fo ha dwa e. Monito ing= e;aluating and updating plan. Place you compute in a well ;entilated a ea. $chedule use of compute s fo its longe life. Mo;e compute s only when it is tu ned off and unplugged. ! eat you compute p ope ly. Maintain you ha d dis(

%. :esign a systematic maintenance plan fo you softwa e. 4ac(up you files Install o secu e passwo ds :elete tempo a y files Update anti;i us and spy wa e '"NTHL) C"'PUTER 'AINTENANCE PLAN 4UNE Anti irus software checkups 4UL) AU# $EPT "CT N"! DEC

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!isk space utili"ation !efragmentation of hard dri es #roubleshoot hardware and software issues

T)PE$ "( 'AINTENANCE PR"CEDURE2 9@: Ha dwa e maintenance is the testing and cleaning of eBuipment. 9/: Info mation system maintenance is the outine updating of maste files= such as adding and deleting employees and custome s and changing c edit limits and p oduct p ices. 9;: $oftwa e o p og am maintenance is the updating of application p og ams in o de to meet changing info mation eBui ements= such as adding new functions and changing data fo mats. It also includes fi6ing ,ugs and adapting the softwa e to new ha dwa e de;ices. 9A: :is( o file maintenance is the pe iodic eo gani9ing of dis( files that ha;e ,ecome f agmented due to continuous updating.
.or+ place procedures Identify ha9a ds and assess is(. 26ecution of #H$ policies a e ca ied out along with the tas(.

0ollowing ce tain p ocedu e is ;e y impo tant to pe fo m a gi;en ope ation o e;olution o in eaction to a gi;en e;ent. !he ta,le ,elow shows diffe ent elements and thei co esponding pe fo mance c ite ia to ,e a,le to identify occupational health and safety ha9a ds= and assess is(= as well as follow inst uctions and p ocedu e in the wo (place with minimal supe ;ision. !he students will also ,e capa,le of pa ticipating and cont i,uting to #H$ management issues. ELE'ENT 1. Identify ha9a ds and assess is(. PER("R'ANCE CRITERIA 1.1 Identify ha9a ds in the wo ( a ea and du ing the pe fo mance of wo (place duties. 1.% .ssess le;el of is( %.1 ?epo t ha9a ds in the wo ( a ea to designated pe sonnel
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%. 0ollow p ocedu es and st ategies fo is(

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ELE'ENT cont ol.

PER("R'ANCE CRITERIA acco ding to wo (place p ocedu es %.% 0ollow wo (place p ocedu es and wo ( inst uctions fo assessing and cont olling is(s with minimal supe ;ision. %.) <hene;e necessa y= within the scope of esponsi,ilities and competencies= follow wo (place p ocedu es fo dealing with ha9a ds and incidents= fi e andEo othe eme gencies. ).1 :esc i,e employee ights ega ding consultation on #H$ matte s ).% ?aise tas( andEo >o, specific #H$ issues with app op iate people in acco dance with wo (place p ocedu es and ele;ant #H$ legislati;e eBui ements ).) Cont i,ute to pa ticipati;e a angement fo #H$ management in the wo (place within o ganisational p ocedu es and the scope of esponsi,ilities and competencies ).K P o;ide feed,ac( to supe ;iso on ha9a ds in wo ( a ea in line with o ganisational #H$ policies and p ocedu es ).F P o;ide suppo t in implementing p ocedu es to cont ol is(s in acco dance with o ganisational p ocedu es Ha9a ds identified P o,lems encounte ed in managing is(s associated with ha9a ds Cla ification on unde standing of #H$ policies and p ocedu es Communication and consultation p ocesses
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). Cont i,ute to #H$ in the wo (place.

26amples of #H$ issues which may need to ,e aised ,y wo (e s with designated pe sonnel may include:

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ELE'ENT

PER("R'ANCE CRITERIA 0ollow up on epo ts and feed,ac(. 2ffecti;eness of is( cont ols in place ! aining needs

Mate ials= !ools= 2Buipments and !esting :e;ices. Tools 9@: . p og am used fo softwa e de;elopment o system maintenance. Ai tually any p og am o utility that helps p og amme s o use s de;elop applications o maintain thei compute s can ,e called a tool. 26amples of p og amming tools a e compile s= inte p ete s= assem,le s= K@"s= edito s= de,ugge s and application gene ato s. 9/: . p og am that helps the use analy9e o sea ch fo data. 0o e6ample= Bue y and epo t p og ams a e often called Bue y tools and epo t tools. 9;: .n on3sc een function in a g aphics p og amG fo e6ample= a line d aw= ci cle d aw o , ush tool. 9A: . softwa e cont ol panel fo setting use p efe ences. 9B: $ometimes= people will call any softwa e a Ntool.N 0o e6ample= the ph ase= Nthe e a enOt any tools to do that >o,N means that no application is a;aila,le to pe fo m the eBui ed p ocessing.

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Materials
2BuipmentE0acilities $e ;e Compute pe iphe als :es(top compute s #H$ guidelines Phil. 2n;i onmental p otection standa ds Monito s Mothe ,oa d Powe supply 1etwo ( de;ice and ca,lings Hu,s $witches ".1 Ca ds P inte s and $canne s ?oute s U$4 0lash : i;es !ools P Inst uments P otecti;e eye wea <i e st ippe with cutte Plie s7.sso ted8 $c ew d i;e s 7.sso ted8 $olde ing i onEgun :e3solde ing tool 0lashlight !wee9e s Mi o s .ntistatic w ist w ap ".1 !este C imping tool $oftwa e installe <o ( ,ench Magnifying glass $upplies P Mate ials 0loppy dis( Compact :is(

"PERATI"N $HEET @3@ Plan and Prepare 'aintenance Procedure

1. P epa eE:esign a daily maintenance plan fo you ha dwa e= gi;en the time allotment of 1 wee(.

'AINTENANCE TA$Recalibrate the battery Clean computer case Clean keyboard Clean mouse

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Clean screen Clean up hard drives

/3 :esign a systematic daily plan fo you softwa e= gi;en the time allotment of 1 wee(.

'AINTENANCE TA$Create an emergency diskette Check for viruses 4ac( up files Defragment hard drive Scan hard drive for errors

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P og am cou se Unit of Competency Module L"3/ Title Assessment Criteria2

: Computer Hard*are $er,icin& NCII : 'aintain Computer $%stem and Net*or+s : 'aintainin& of Computer $%stem and Net*or+s 2 'aintain Computer $%stem and Net*or+s

1. .pp op iate pe sonal p otecti;e eBuipment confo m to standa d p ocedu es. %. Confi mation of compute no mal function confo ms to co ect ope ation and safety. ). Pe iodic maintenance of eBuipment is pe fo med following manufactu e Ds eBui ements. K. 2sta,lished p ocedu es a e followed in case of epai and pa ts eplacements. F. .ccidental e;ents o conditions a e esponded to in acco dance with the esta,lished standa ds. Resources2 ECuipment>(aciliti es $e ;e Compute pe iphe als :es(top compute s #H$ guidelines Phil. 2n;i onmental p otection standa ds Monito s Mothe ,oa d Powe supply 1etwo ( de;ice and ca,lings Hu,s $witches ".1 Ca ds P inte s and $canne s ?oute s U$4 0lash : i;es
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Tools D Instruments P otecti;e eye wea <i e st ippe with cutte Plie s7.sso ted8 $c ew d i;e s 7.sso ted8 $olde ing i onEgun :e3solde ing tool 0lashlight !wee9e s Mi o s .ntistatic w ist w ap ".1 !este C imping tool $oftwa e installe <o ( ,ench Magnifying glass

$upplies D 'aterials 0loppy dis( Compact :is(

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Reference2 1. Mc"aughlin=?o,e t= $asse =$usan= ?alston=Ma y.0i6 Cou #wn PC.Philippine @ aphic . ts= Inc !andang $o a $t.Caloocan City %. Me alco 0aoundation. Mic ocompute $e ;icing Plus. Pasig City= Philippines. ). "egaspi=Ca los= CaiQa= Ma ( .nthony. #pe ate . Pe sonal Compute . :asma iQas Compute "ea ning Cente .:asma iQas=Ca;ite= Philippines K. 4igelow=$tephen +. PC !echnicianDs ! ou,leshooting =Mc@aw Hill F. www.helpwithpcs.com &. http:EEen.wi(ipedia.o g 7. www.techsoup.o g *. www.howstuffwo (s.com '. www.mic osoft.comEtechnetEnetwo (

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IN("R'ATI"N $HEET /3@

Personal Protecti,e ECuipment !he e a e tools and eBuipments used to p otect the use and the compute system. !ypes of pe sonal p otecti;e de;ices
$.

.nti3static de;ices

%. Powe su ge p otecto s ). Pe sonal eBuipments E$D 9Electro $tatic Dischar&e: 3. small amount of static elect icity that can dest oy small pa ts of you compute . .nti3static de;ices 3:e;ices designed to p otect the compute f om static elect icity. 26amples: 1. .nti3static w ist st ap %. .nti3static mat ). .nti3static ,ag K. .nti3static sp ay Po*er sur&e protectors 3:e;ices designed to p otect the compute f om sudden powe se ges f om inte mittent powe sou ces. 26amples: 1. .A? 7.utomatic Aoltage ?egulato s8 %. UP$ 7Uninte upted Powe $upply8 Personal ECuipments
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1. $mall paint , ush %. $c ew d i;e s ). Plie s and twee9e s K. Comp essed ai F. Handheld ;acuum

Periodic 'aintenance $cheme

?egula scheduled up(eep of you compute will (eep you and you and you compute wo (ing p ope ly. Dail% $chedule Update ;i us and spywa e definitions :o inc emental ,ac(up 5 ,ac( up updated files fo each date. ?e,oot upon c ash3 ?e,oot the compute to fi6 you pc upon c ash.

.ee+l% 0ull ;i us and spywa e scan Complete ,ac(up of files Patch up 5@et latest softwa e update fo you ope ating system.

'onthl% Clean you PC inside and out. :ef ag3 def ag you ha d d i;e to speed up its ope ation.

)earl% Chec( you p og ams 5 clean up unused p og ams ?efo mat you ha d d i;e and einstall the ope ating system Ma(e a full diagnostic chec( on ha dwa e and softwa e

$ample 'aintenance scheme

Pre,enti,e 'aintenance Acti,it%

Recommended (reCuenc%

AutoE

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$can hard dis+ file s%stems for errors $can for ,iruses Bac+ up data Clean CRT screen Defra&ment hard dis+s $can for hard dis+ read errors Clean mouse Chec+ for full hard dis+ ,olumes and remo,e unnecessar% files Update ,irus definition files Chec+ po*er protection de,ices to ensure the% are still protectin& the s%stem Chec+ po*er suppl% fan for ,entilation and dirt buildup and clean if necessar% Bac+ up C'"$ information Update emer&enc% boot floppies Clean flopp% dis+ dri,e internals and read>*rite heads Chec+ processor temperature8 inspect heat sin+ and fan to ensure the% are *or+in&

:aily :aily :aily <ee(ly

Ces Ces 1o 1o Ces Ces 1o

Monthly
<ee(ly Monthly

Monthly

1o

Monthly

$ometimes

Qua te ly

1o

Qua te ly

1o

Qua te ly Qua te ly Qua te ly 7depending on use8 .nnually 7o whene;e case is opened8

1o 1o

1o

1o

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Chec+ hard dis+ for temperature and ,ibration

.nnually 7o whene;e case is opened8 .nnually .nnually

1o

Clean e7terior of case Clean e7terior of monitor Chec+ and clean interior8 motherboard and e7pansion cards if necessar% Chec+ internal connections and cables Clean +e%board

1o 1o

.nnually

1o

.nnually .nnually

1o 1o

$elf chec+ /3@

.rite %our ans*ers on %our ans*er sheet 1. 0o some,ody who always wo (s with compute s= what pe sonal p otecti;e de;ices do you usually useR %. Compute s should ,e p otected f om static elect icity to p e;ent component malfunction. <hat anti3static de;ices can you utili9e to a;oid such malfunctionR

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IN("R'ATI"N $HEET /3/

Remo,in& ,iruses from infected machines Computer !irus . ;i us is a dest ucti;e e6ecuta,le p og am that infects the othe p og ams in the system and sp eads ,y eplicating itself. $uch a p og am is designed to damage the ;ictimDs compute files. Ai uses a e coded ,y malicious p og amme s in a way that they can sp ead in the system without oneOs pe mission and (nowledge.

Different Aspects of Computer !irus 0inde 3 sea ches fo the new uninfected files and the
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?eplicato 3 actually ta gets these files and infects it ,y multiplying itself. Ho* do!irus Affects a $%stemE

It It It It

co upts files slows down the speed of the compute system causes the system to hang f eBuently deletes ;a ious files

$ources of !irus Infection . ;i us can ente the system and infect it th ough ;a ious sou ces. $ome of the sou ces a e

Infected C:s= :A:s= pen d i;es= etc 23mail 4 owsing infected sites :ownloading files f om the inte net

$teps to Remo,e !iruses ?emo;ing ;i uses= though technical= is yet a ;e y simple p ocess if all the eBui ed steps a e p ope ly followed. !he ,asic steps a e:

4uy o download an anti;i us softwa e Install the anti;i us softwa e

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Update anti;i us softwa e with the latest ;i us definitions

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:o a complete system scan

'ethods of Eliminatin& !iruses ?emo;ing the ;i us 5 <hen the ;i us can ,e easily identified and can ,e emo;ed without affecting othe files= then the anti;i us emo;es it f om the host place. Qua antine 5 !his is done when the ;i us cannot ,e easily identified emo;ed f om the file and the emo;al of ;i us means the emo;al of the complete file. In this method= although the ;i us is not eliminated= it is ende ed inacti;e ,y mo;ing the file into NBua antineN and enaming it. T%pes of ,iruses and E7amples 4oot ;i uses: !hese ;i uses infect floppy dis( ,oot eco ds o maste ,oot eco ds in ha d dis(s. !hey eplace the ,oot eco d p og am 7which is esponsi,le fo loading the ope ating system in memo y8 copying it elsewhe e on the dis( o o;e w iting it. 4oot ;i uses load into memo y if the compute t ies to ead the dis( while it is ,ooting.
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26amples: 0o m= :is( /ille = Michelangelo= and $tone ;i us P og am ;i uses: !hese infect e6ecuta,le p og am files= such as those with e6tensions li(e .4I1= .C#M= .2S2= .#A"= .:?A 7d i;e 8 and .$C$ 7de;ice d i;e 8. !hese p og ams a e loaded in memo y du ing e6ecution= ta(ing the ;i us with them. !he ;i us ,ecomes acti;e in memo y= ma(ing copies of itself and infecting files on dis(. 26amples: $unday= Cascade Multipa tite ;i uses: . hy, id of 4oot and P og am ;i uses. !hey infect p og am files and when the infected p og am is e6ecuted= these ;i uses infect the ,oot eco d. 26amples: In;ade = 0lip= and !eBuila $tealth ;i uses: !hese ;i uses use ce tain techniBues to a;oid detection. !hey may eithe edi ect the dis( head to ead anothe secto instead of the one in which they eside o they may alte the eading of the infected fileDs si9e shown in the di ecto y listing. si9e gi;en in the di ecto y. 26amples: 0 odo= +oshi= <hale Polymo phic ;i uses: . ;i us that can enc ypt its code in diffe ent ways so that it appea s diffe ently in each infection. !hese ;i uses a e mo e difficult to detect. 26amples: In;olunta y= $timulate= Cascade= Phoeni6= 2;il= P oud= Ai us 1-1 Mac o Ai uses: . mac o ;i us is a new type of compute ;i us that infects the mac os within a document o template. <hen you open a wo d p ocessing o sp eadsheet document= the mac o ;i us is acti;ated and it infects the 1o mal template. 26amples: :MA= 1uclea = <o d Concept. Anti,irus $oft*are $oftwa e designed to cu e ;i us infected machines. .n anti;i us is a p og am that sea ches fo = identifies and emo;es potential ;i uses e6isting in the compute system 26amples of .nti3;i us softwa e

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$ymantec 1o ton anti;i us

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.A@ anti;i us Mc.fee $can Mic osoft .nti;i us

"PERATI"N $HEET /3@

!irus remo,al ECuipment and 'aterials2 ECuipment $ystem unit Monito /ey,oa d and Mouse 'aterials .nti3;i us $oftwa e 7.A@ anti3;i us8 Ai us emo;al
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P o;ided with the necessa y eBuipment and mate ials t ou,leshoot the ;i us infected a ea. Cou will ,e assessed using the following c ite ia E,aluation2 CRITERIA 1.Pe iodic maintenance is o,se ;ed %. #,se ;ance of safety p ecautions. ). .pp op iate mate ials a e used ;i us emo;al. K. Confi mation of compute s no mal function .

Ratin& %-T %-T )-T )-T 1--T

P og am cou se Unit of Competency Module "#.) !itle

: Computer Hard*are $er,icin& NCII : 'aintain Computer $%stem and Net*or+s : 'aintainin& of Computer $%stem and Net*or+s : Inspectin& and testin& computer s%stem and net*or+s

Assessment Criteria2
1. 0inal inspection of the de;ice is instituted to ensu e tas( pe fection. %. Compute system is ;alidated to ensu e 1--T ope ation. ). "a,o ato y management and maintenance confo ms to company atmosphe e. K. .ccomplishment epo t is deli;e ed to conce ned teache afte finishing the tas(.
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Resources2 ECuipment>(aciliti es $e ;e Compute pe iphe als :es(top compute s #H$ guidelines Phil. 2n;i onmental p otection standa ds Monito s Mothe ,oa d Powe supply 1etwo ( de;ice and ca,lings Hu,s $witches ".1 Ca ds P inte s and $canne s ?oute s U$4 0lash : i;es

Tools D Instruments P otecti;e eye wea <i e st ippe with cutte Plie s7.sso ted8 $c ew d i;e s 7.sso ted8 $olde ing i onEgun :e3solde ing tool 0lashlight !wee9e s Mi o s .ntistatic w ist w ap ".1 !este C imping tool $oftwa e installe <o ( ,ench Magnifying glass .llen (ey .-F3.%F IC inse tionEe6t action tool ?$3%)% pin inse tionEe6t action tool

$upplies D 'aterials 0loppy dis( Compact :is(

Reference2 1. Mc"aughlin=?o,e t= $asse =$usan= ?alston=Ma y.0i6 Cou #wn PC.Philippine @ aphic . ts= Inc !andang $o a $t.Caloocan City %. Me alco 0aoundation. Mic ocompute $e ;icing Plus. Pasig City= Philippines. ). "egaspi=Ca los= CaiQa= Ma ( .nthony. #pe ate . Pe sonal Compute . :asma iQas Compute "ea ning Cente .:asma iQas=Ca;ite= Philippines K. 4igelow=$tephen +. PC !echnicianDs ! ou,leshooting =Mc@aw Hill F. www.helpwithpcs.com &. http:EEen.wi(ipedia.o g 7. www.techsoup.o g *. www.howstuffwo (s.com %. www.mic osoft.comEtechnetEnetwo (

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4"B $HEET ;3@

Computer $%stem and Net*or+ Inspection 'aterials8 Tools and ECuipment ECuipment2 Compute unit P inte HU4 M#:2ME?oute !a,le 'aterials2 <indows SP C: installe 7o iginal softwa e8
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Hard*are Inspection @i;en the following tools= mate ials and eBuipment= pe fo m ha dwa e inspection. Cou will ,e assessed using the following c ite ia E,aluation2 CRITERIA 1. $eBuence of steps. %. #,se ;ance safety p ecautions. ). P ope inspection of ha dwa e components. K. P ope inspection of the p inte .

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Net*or+ and Internet Inspection @i;en the following tools= mate ials and eBuipment= pe fo m 1etwo ( and Inte net inspection. Cou will ,e assessed using the following c ite ia E,aluation2 CRITERIA 1. $eBuence of steps. %. #,se ;ance of safety p ecautions. ). P ope inspection of netwo ( components. K. P ope inspection of netwo ( connection. Ratin& %-T %-T )-T )-T 1--T
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"peratin& $%stem Inspection @i;en the following tools= mate ials and eBuipment= pe fo m #pe ating $ystem inspection Cou will ,e assessed using the following c ite ia E,aluation2 CRITERIA 1. $eBuence of steps. %. #,se ;ance of safety p ecautions. ). P ope inspection of ope ating system. K. P ope inspection of ope ating system updates. RATIN# %-T %-T )-T )-T 1--T

Ans*er +e% /3@

@3 Personal protecti,e de,ices3!he tools and eBuipments used to p otect the use and the compute system /3 Anti static de,ices .nti3static w ist st ap .nti3static mat .nti3static ,ag .nti3static sp ay

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