RO23BRDE090SV23353010900 Dear Jagex,

For the past 2 weeks i have been experiencing crashes at every 5-10 min. 1.I have uninstalled java and reinstaled it. 2.I have uninstaled runescape client and deleted the cache files. 3.I have reinstaled java (including the x86 as the java site says) 4.I have reinstaled Rsclient. Result: The game still crashes. Runing on Win8 x64 Video card ati radeon hd5570 Using Chrome.

Here is the error:

This game has encountered a problem and cannot continue running.

We strive for our games to work on as many computers as possible and to be free of bugs.

If you are able to reproduce this problem (i.e. it always occurs when you do a certain thing), then please submit a bug report via our website, and we will try to fix it as soon as possible. If problems persist, please refer to the Technical FAQs, which can be found in the Customer Supportsection of our website.

Here is the error code: Version=1

EventType=APPCRASH EventTime=130238357546211160 ReportType=2 Consent=1 UploadTime=130238357547391359 ReportIdentifier=db4e0325-1f0b-11e3-be8b-1c6f65be3403 IntegratorReportIdentifier=db4e0324-1f0b-11e3-be8b-1c6f65be3403 WOW64=1 NsAppName=JagexLauncher.exe Response.BucketId=5e45bca30e5dbd80d3ed6c0bae6485fd Response.BucketTable=1 Response.LegacyBucketId=-1300524747 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=JagexLauncher.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=4ebd2441 Sig[3].Name=Fault Module Name Sig[3].Value=jaclib.dll Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=4f86ce7c

Sig[6].Name=Exception Code Sig[6].Value=c000041d Sig[7].Name=Exception Offset Sig[7].Value=00005dc6 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.2.9200.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=e6f2 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=e6f242fef0f515abdb100e749408db7f DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=adbc DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=adbcf903fa463d6771a55b1a1ea5d4e4 UI[2]=C:\Users\DEV\jagexcache\jagexlauncher\bin\JagexLauncher.exe UI[3]=JagexLauncher.exe has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Users\DEV\jagexcache\jagexlauncher\bin\JagexLauncher.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Program Files\AVAST Software\Avast\snxhk.dll

LoadedModule[3]=C:\Windows\SYSTEM32\KERNEL32.dll LoadedModule[4]=C:\Windows\SYSTEM32\KERNELBASE.dll LoadedModule[5]=C:\Windows\system32\apphelp.dll LoadedModule[6]=C:\Windows\AppPatch\AcLayers.DLL LoadedModule[7]=C:\Windows\SYSTEM32\msvcrt.dll LoadedModule[8]=C:\Windows\SYSTEM32\USER32.dll LoadedModule[9]=C:\Windows\SYSTEM32\GDI32.dll LoadedModule[10]=C:\Windows\SYSTEM32\SHELL32.dll LoadedModule[11]=C:\Windows\SYSTEM32\SHLWAPI.dll LoadedModule[12]=C:\Windows\SYSTEM32\OLEAUT32.dll LoadedModule[13]=C:\Windows\SYSTEM32\MPR.dll LoadedModule[14]=C:\Windows\SYSTEM32\SETUPAPI.dll LoadedModule[15]=C:\Windows\SYSTEM32\sfc.dll LoadedModule[16]=C:\Windows\SYSTEM32\WINSPOOL.DRV LoadedModule[17]=C:\Windows\SYSTEM32\RPCRT4.dll LoadedModule[18]=C:\Windows\SYSTEM32\combase.dll LoadedModule[19]=C:\Windows\SYSTEM32\CFGMGR32.dll LoadedModule[20]=C:\Windows\SYSTEM32\DEVOBJ.dll LoadedModule[21]=C:\Windows\SYSTEM32\SspiCli.dll LoadedModule[22]=C:\Windows\SYSTEM32\sfc_os.DLL LoadedModule[23]=C:\Windows\SYSTEM32\CRYPTBASE.dll LoadedModule[24]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[25]=C:\Windows\SYSTEM32\bcryptPrimitives.dll LoadedModule[26]=C:\Windows\system32\IMM32.DLL LoadedModule[27]=C:\Windows\SYSTEM32\MSCTF.dll

LoadedModule[28]=C:\Users\DEV\jagexcache\jagexlauncher\bin\MSVCR100.dll LoadedModule[29]=C:\Users\DEV\jagexcache\jagexlauncher\bin\jvm.dll LoadedModule[30]=C:\Windows\SYSTEM32\ADVAPI32.dll LoadedModule[31]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[32]=C:\Windows\SYSTEM32\PSAPI.DLL LoadedModule[33]=C:\Windows\SYSTEM32\WINMMBASE.dll LoadedModule[34]=C:\Users\DEV\jagexcache\jagexlauncher\bin\verify.dll LoadedModule[35]=C:\Users\DEV\jagexcache\jagexlauncher\bin\java.dll LoadedModule[36]=C:\Users\DEV\jagexcache\jagexlauncher\bin\zip.dll LoadedModule[37]=C:\Users\DEV\jagexcache\jagexlauncher\bin\awt.dll LoadedModule[38]=C:\Windows\AppPatch\AcGenral.DLL LoadedModule[39]=C:\Windows\SYSTEM32\UxTheme.dll LoadedModule[40]=C:\Windows\SYSTEM32\samcli.dll LoadedModule[41]=C:\Windows\SYSTEM32\ole32.dll LoadedModule[42]=C:\Windows\SYSTEM32\MSACM32.dll LoadedModule[43]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[44]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[45]=C:\Windows\SYSTEM32\dwmapi.dll LoadedModule[46]=C:\Windows\SYSTEM32\urlmon.dll LoadedModule[47]=C:\Windows\SYSTEM32\profapi.dll LoadedModule[48]=C:\Windows\SYSTEM32\iertutil.dll LoadedModule[49]=C:\Windows\SYSTEM32\WININET.dll LoadedModule[50]=C:\Windows\SYSTEM32\SHCORE.DLL LoadedModule[51]=C:\Windows\WinSxS\x86_microsoft.windows.commoncontrols_6595b64144ccf1df_5.82.9200.16384_none_bf100cd445f4d954\COMCTL32.dll LoadedModule[52]=C:\Users\DEV\jagexcache\jagexlauncher\bin\freetype.dll

LoadedModule[53]=C:\Users\DEV\jagexcache\jagexlauncher\bin\fontmanager.dll LoadedModule[54]=C:\Users\DEV\jagexcache\jagexlauncher\bin\net.dll LoadedModule[55]=C:\Windows\SYSTEM32\WS2_32.dll LoadedModule[56]=C:\Windows\SYSTEM32\NSI.dll LoadedModule[57]=C:\Windows\system32\mswsock.dll LoadedModule[58]=C:\Users\DEV\jagexcache\jagexlauncher\bin\nio.dll LoadedModule[59]=C:\Windows\SYSTEM32\DNSAPI.dll LoadedModule[60]=C:\Windows\System32\rasadhlp.dll LoadedModule[61]=C:\Windows\SYSTEM32\IPHLPAPI.DLL LoadedModule[62]=C:\Windows\SYSTEM32\WINNSI.DLL LoadedModule[63]=C:\Windows\System32\fwpuclnt.dll LoadedModule[64]=C:\Users\DEV\.jagex_cache_32\browsercontrol.dll LoadedModule[65]=C:\Users\DEV\jagexcache\jagexlauncher\bin\jawt.dll LoadedModule[66]=C:\Users\DEV\jagexcache\jagexlauncher\bin\unpack.dll LoadedModule[67]=C:\Users\DEV\jagexcache\jagexlauncher\bin\jpeg.dll LoadedModule[68]=C:\Users\DEV\jagexcache\jagexlauncher\bin\jsound.dll LoadedModule[69]=C:\Users\DEV\jagexcache\jagexlauncher\bin\jsoundds.dll LoadedModule[70]=C:\Windows\SYSTEM32\DSOUND.dll LoadedModule[71]=C:\Windows\SYSTEM32\POWRPROF.dll LoadedModule[72]=C:\Windows\SYSTEM32\MMDevAPI.DLL LoadedModule[73]=C:\Windows\SYSTEM32\wdmaud.drv LoadedModule[74]=C:\Windows\SYSTEM32\ksuser.dll LoadedModule[75]=C:\Windows\SYSTEM32\AVRT.dll LoadedModule[76]=C:\Windows\SYSTEM32\AUDIOSES.DLL LoadedModule[77]=C:\Windows\SYSTEM32\msacm32.drv

LoadedModule[78]=C:\Windows\SYSTEM32\midimap.dll LoadedModule[79]=C:\Windows\SYSTEM32\clbcatq.dll LoadedModule[80]=C:\Users\DEV\jagexcache\runescape\LIVE\jaclib.dll LoadedModule[81]=C:\Windows\system32\wbem\wbemprox.dll LoadedModule[82]=C:\Windows\SYSTEM32\wbemcomn.dll LoadedModule[83]=C:\Windows\SYSTEM32\CRYPTSP.dll LoadedModule[84]=C:\Windows\system32\rsaenh.dll LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll LoadedModule[87]=C:\Windows\system32\winbrand.dll LoadedModule[88]=C:\Windows\SYSTEM32\WINTRUST.dll LoadedModule[89]=C:\Windows\SYSTEM32\CRYPT32.dll LoadedModule[90]=C:\Windows\SYSTEM32\MSASN1.dll LoadedModule[91]=C:\Windows\SYSTEM32\atiuxpag.dll LoadedModule[92]=C:\Windows\SYSTEM32\atiu9pag.dll LoadedModule[93]=C:\Windows\system32\napinsp.dll LoadedModule[94]=C:\Windows\system32\pnrpnsp.dll LoadedModule[95]=C:\Windows\system32\NLAapi.dll LoadedModule[96]=C:\Windows\System32\winrnr.dll LoadedModule[97]=C:\Windows\SYSTEM32\PROPSYS.dll LoadedModule[98]=C:\Windows\WinSxS\x86_microsoft.windows.commoncontrols_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\comctl32.dll LoadedModule[99]=C:\Windows\SYSTEM32\actxprxy.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working

ConsentKey=APPCRASH AppName=JagexLauncher.exe AppPath=C:\Users\DEV\jagexcache\jagexlauncher\bin\JagexLauncher.exe NsPartner=windows NsGroup=windows8