Training Manual 1
Training Manual 1
Why Read This Book? ................................................................................1 Food Handler Card...................................................................................1 Training Required.....................................................................................1 Reciprocity and Equivalency ..................................................................1 How to Use This Book............................................................................ 2 A Person in Charge is Required ........................................................ 2 Keep This Book to Use as a Reference ................................................. 3 Learning Objectives ................................................................................... 4 Employee Illness ................................................................................. 4 Handwashing......................................................................................... 5 Your Role in Helping Prevent Foodborne Illness ......................... 7 The Role of Management ................................................................. 8 Foodborne Illness ............................................................................... 8 Temperature Control ......................................................................... 9 Final Cooking Temperature............................................................. 10 Contamination and Cross Contamination...................................... 10 Your Own Health Comes First ................................................................ 11 Work Only When You Are Well ......................................................... 11 Review .................................................................................................. 12 Prevent the Spread of Disease ............................................................. 13 Handwashing is Very Important........................................................ 13 Germs are Everywhere ........................................................................ 14 Review .................................................................................................. 15 Employee Practices................................................................................... 16 How You Look and How You Act ........................................................ 16 Fingernails .............................................................................................. 16 Gloves can spread germs ..................................................................... 16 Beverages ............................................................................................... 16 What Makes People Sick From Food? ................................................. 17 Foodborne Illness ................................................................................. 17 Potentially Hazardous Foods.............................................................. 17 Bacteria ................................................................................................... 17 Other Germs .......................................................................................... 18
Food Safety: Your Self-Training Manual
Chemicals ................................................................................................ 18 Physical Contamination ........................................................................ 18 Food Temperatures .................................................................................. 19 Temperature Control ........................................................................... 19 The "Danger Zone" ............................................................................... 19 When to Discard Food ......................................................................... 19 Cooking Food .......................................................................................... 19 When is Cooked Food Safe? .............................................................. 19 Cold Holding .......................................................................................... 20 Hot Holding ........................................................................................... 20 Review .................................................................................................. 21 Safe Storage Practices.......................................................................... 22 A Clean Workplace is Safer .................................................................. 24 Follow These Important Rules.......................................................... 24 Utensils, Surfaces and Equipment................................................... 25 Review ................................................................................................. 26 Glossary ...................................................................................................... 27 Practice Test ............................................................................................ 29 Reference Section ................................................................................... 32 Employee Illness .............................................................................. 33 Handwashing...................................................................................... 34 Cooking Temperatures .................................................................... 35 How To Use a Food Thermometer ............................................... 37 Calibrating A Food Thermometer ................................................ 39 Cooling Hot Foods ............................................................................ 40 Date Marking ........................................................................................ 43 Pests........................................................................................................ 43
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Training Required
Revised 7/12
This book is intended to help you learn what you need to know to obtain a food handler card. You will need a score of 75% to pass. You will be tested on all of the learning objectives that are listed on pages (4-9). Throughout this book you will find study questions that will help you get ready to take the test for the food handler card. At the end of the book is a practice test for you to take and see how you do. The words that are italicized and bold are explained in the glossary located in the back of this book.
Someone at your restaurant must be in charge during all hours of operation. This person in charge (PIC) is responsible for knowing the food sanitation rules and the procedures within your establishment. This person is responsible for providing you with information you need to perform your job. The PIC is usually a manager or supervisor, but can be anyone who can demonstrate the knowledge listed above, and is given the authority to oversee other employees.
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Revised 7/12
Employee Illness
1. The food handler will know to call the person in charge at the food service facility when ill with diarrhea, vomiting, jaundice, or fever with sore throat. The food handler will know not to work in the food service facility while ill with these symptoms. The food handler will know to not work in food service for 24 hours after symptoms of diarrhea or vomiting have gone. The food handler will know not to handle food with an infected boil, cut, burn, or sore on the hand or wrist. Food may be handled if the injury is covered with a clean bandage and a latex-free glove.
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Handwashing
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4.
The food handler will be able to identify situations when food handlers must wash their hands twice (double handwash): After using the toilet and again when entering work area (double handwash) After blowing nose, sneezing, coughing, or touching eyes, nose or mouth (double handwash) Before starting work (double handwash) Anytime hands come into contact with body fluids (double handwash) After smoking, or using tobacco products (double handwash) After eating or drinking (double handwash) The food handler will know that food service gloves are capable of spreading germs and are not a substitute for proper handwashing. The food handler will know that smoking, eating, and chewing tobacco is prohibited in food preparation areas, including food and utensil storage areas.
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2.
The food handler will be able to describe the activities performed by food handlers that prevent foodborne illness from happening. Activities preventing foodborne illness include: Proper handwashing every time hands may have become contaminated Food handlers working only when healthy Storing and handling of foods in a manner to prevent contamination Cooking each animal product to its required internal temperature Maintaining hot and cold temperatures (keeping foods out of the danger zone)
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2.
Foodborne Illness
1. The food handler will be able to describe foodborne illness as an illness resulting from eating contaminated food. The food handler will know that food contaminated with organisms (germs) does not always look, smell or taste different from non-contaminated food. The food handler will know that symptoms vary and may include diarrhea, vomiting, fever, cramping and nausea. The food handler will know that depending on the cause, symptoms may develop in a few minutes to several days. Some symptoms may last several days and can result in death. The food handler will know that foodborne illness is caused by organisms (germs), chemicals, or toxins.
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2.
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Workers will understand why hot and cold holding temperatures are important factors in preventing illness.
1. The food handler will be able to identify potentially hazardous foods as food that will support bacterial growth when held at temperatures in the danger zone. The food handler will be able to identify the danger zone as any temperature between 41 degrees F and 135 degrees F. The food handler will be able to identify that food being cooled or heated must move through the danger zone as rapidly as possible. The food handler will be able to identify 135 degrees F or hotter as the proper temperature for hot holding potentially hazardous food. The food handler will be able to identify 41 degrees F or colder as the proper temperature for cold holding potentially hazardous food. The food handler will know that you cannot make food safe to eat when food has been in the danger zone for four hours or more.
Temperature Control
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Workers will understand why cooking foods to proper temperatures are important for preventing illness.
The food handler will be able to identify that cooking foods to the recommended temperature will kill disease-causing germs.
Workers will understand why cross contamination is dangerous and know ways to prevent it.
1. The food handler will be able to define and identify physical contamination as foreign objects accidentally introduced into food. Food items may arrive already contaminated with dirt and pebbles. The food handler will be able to define and identify cross contamination as happening when microorganisms are transferred from one food or surface to another food. The food handler will be able to identify methods to prevent cross contamination such as washing, rinsing, and sanitizing utensils, work surfaces and equipment between uses. The food handler will be able to identify storage conditions that will minimize the potential for cross contamination: Store raw meats below and completely separate from ready-to-eat food in refrigeration units Store chemicals, cleansers and pesticides completely separate from food, utensils, and single service items Properly label all chemicals, cleansers and pesticides
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2.
3.
4.
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Review
Write your answers to the study questions in the space provided. 1. What does it mean to have a person in charge (PIC) in your facility?
3.
What are the five symptoms (if you were to have any one of them) that you must tell your manager?
4. You must wait 24 hours before returning to work after what symptoms have gone?
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Before you start preparing food Before you touch food that will not be cooked Before you put on latex-free gloves and after you remove them After handling raw meat, fish and poultry After you handle trash and take out garbage After you handle dirty dishes After cleaning or using chemicals
Double handwash is required before starting work, and when your hands come into contact with body fluids. Lather hands with soap and warm water for approximately 20 seconds, rinse, and repeat a second time. Dry hands with paper towel or air dryer.
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Double Handwash
It is necessary to wash your hands a second time: After you go to the restroom (use the toilet) and wash hands again when you return to the kitchen After you eat or drink an open beverage After you blow your nose, cough or sneeze, because your hands have touched your nose or mouth After smoking or using tobacco products
Germs such as bacteria and viruses are everywhere. Think of your hands and fingernails as easily "contaminated." Just because they look clean does not mean they are clean. Germs are too tiny to see with your eyes. If you do not wash your hands in the right way and keep your fingernails trimmed short, your hands can put germs in food that will be eaten by your customers. They may get sick from these germs. This is called "foodborne illness" or "food poisoning." Gloves and other barriers do not replace handwashing. Wash hands before putting gloves on and when changing to a new pair. Change your gloves: As soon as they become soiled or torn Before beginning a different task After handling raw meats, fish, or poultry
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Review
Write your answers to the study questions in the space provided. 1. What is it called when someone gets sick from eating food contaminated with germs or toxins?
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Employee Practices
Take Care of How You Look and How You Act Fingernails Do not smoke or chew tobacco while you are working or when you are near food or dishwashing areas. Smoke only while you are on a break. After you smoke, wash your hands before you return to work. Be sure to scrub underneath your fingernails. It is much easier to keep fingernails clean when they are kept short. Single-use food service gloves can also spread germs. Always wash and dry your hands before putting on gloves. Wash again when gloves are removed. Change gloves between tasks. When you wear gloves be aware that gloves can spread germs onto food that will not be cooked. Even when you wear gloves, it is best to keep fingernails short. When you are thirsty while working, you may drink from a closed beverage cup with lid and straw or cup with lid and handle. This is allowed only if the food worker is careful to prevent contamination of hands, equipment, any service items, and exposed food.
Beverages
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Bacteria
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Other Germs
A virus is another kind of germ that causes illness when it gets into the food. You can have a virus and not know it. Even before you start feeling sick, you may be passing viruses into the food by not washing your hands after coughing, sneezing or using the toilet. This is one reason why the law requires all food workers to wash their hands twice (double handwash) using lots of soap and warm water.
Viruses
Parasites
Tiny worms that live in fish and meat are called parasites. Cooking fish and meat to the right temperature will kill parasites. People can also get sick when chemicals get into the food. Be sure to keep chemicals away from food. Physical contamination is when foreign objects are accidentally introduced into food. Food items may arrive already contaminated with dirt, and pebbles. Physical contamination such as broken glass can also happen at the facility. The food is contaminated. Now what? Discard contaminated food, and notify your manager right away!
Chemicals
Physical Contamination
Contaminated Food
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Food Temperatures
Temperature Control (for Food Safety) This section is about killing germs with cooking and stopping their growth by keeping the food hot or cold. This is called temperature control, and your restaurant needs at least one accurate metal-stem probe (food) thermometer to check food temperatures. Germs like bacteria need time, food and moisture to grow. The temperature between 41oF(5oC) and 135oF(57oC) is called the "Danger Zone!" When food sits in the "Danger Zone", bacteria can grow fast and make toxins that can make you and others sick. Foods left in the Danger Zone for more than four hours must be discarded. Reheating the food may kill the bacteria but the toxins (produced by bacteria) will remain in the product and cause illness. Cooking raw food to the proper temperature will kill germs that cause people to become sick. Different foods have to reach different temperatures to be done or safe. Ask your manager to show you a temperature chart for cooking meats (see reference in back of this manual). Be sure to cook the food to the temperature that is shown on the chart.
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Remember
You can choose several ways to cook food. No matter how you cook the food, it must reach the correct cooking temperature. Using a metalstem probe thermometer is the only way to know the correct temperature of food. You must place the thermometer in the thickest part of the meat or in the center to get a true reading. Always keep cold food at 41oF(5oC) or colder. Fish, shellfish, poultry, milk and red meat will stay fresh longer if you hold them cold at 41oF(5oC) or colder. After the food is cooked and ready to serve, you will need to keep it warm enough to stop any germs from growing. You must turn on steam tables, soup warmers and heated surfaces before you need them so that they will be hot enough when you put the cooked food into them. Keep hot food at 135oF(57oC) or hotter. Stir food to help keep the food on top hot. A cover on the pan helps to keep the heat inside. Food being held cold on the top section of a refrigerated preparation unit also benefits from being covered.
Cold Holding
Hot Holding
Keep it Hot
Keep it Cold
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Review
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As a food handler you must prevent cross contamination. Here are some important ways that you can prevent cross contamination. Store raw meat, fish and poultry on the lower shelves of the refrigerator. Don't let raw meats; beef, pork, lamb, fish or poultry drip onto foods that will not be cooked before serving. Keep different types of raw meat separate from each other. Store unwashed food or raw food away from ready-to-eat food. Wash your hands between handling raw meat and foods that will not be cooked before eating.
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Never store foods that will not be cooked before serving in the same container as raw meat, fish or poultry. Wash your hands before working with food and before wearing gloves. Use utensils or disposable gloves to work with ready-to-eat food. Wash, rinse and sanitize the cutting surface and all the utensils and knives every time you finish with a job or between preparing different foods. Use clean utensils instead of hands for dispensing food. Store foods away from cleaners and poisons.
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Another way to prevent cross contamination is to be sure that utensils, work surfaces and equipment are washed, rinsed, and sanitized between uses. Wash them in hot soapy water Rinse them in clean hot water Sanitize them with freshly prepared sanitizer (1 to 2 teaspoons of bleach per 1 gallon of water)
Directions
Remember
The correct steps for cleaning utensils, food contact surfaces and equipment are: 1. Wash 2. Rinse 3. Sanitize
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Review
Write your answers to the study questions in the space provided. 1. Where should you store chemicals in relation to food?
4. What are two ways to prevent cross contamination? 1. 2. 5. What should you do if food becomes contaminated?
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Glossary
Bacteria Bacteria are germs with only one cell that can multiply into large numbers when food is in the danger zone for more than 4 hours.
Chemicals In this book, chemicals are referred to as ingredients in cleaning, sanitizing, or pesticide products that make people sick if eaten. Cold Holding Cold holding is when you keep food cold by using refrigeration or ice. Cross Contamination When germs from one food item are passed to another food item, usually raw food to ready-to-eat food. Danger Zone The Danger Zone is when the temperature of food is between 41oF(5 oC) and 135oF(57 oC). This is called the danger zone because bacteria will grow quickly between these temperatures. Foodborne Illness- Sickness caused from germs or toxins in food. This is also called food poisoning. Food Thermometer - A metal-stem probe thermometer used to take temperatures of food. Hot holding Holding food hot after it has been properly cooked or reheated. Food must maintain a temperature of 135oF(57 oC) or hotter.
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Infected A cut or burn that is swollen, red, or has pus. Parasites These are tiny worms that live in fish, meat and humans. Potentially Hazardous Foods (Time/Temperature Control for Safety Food) Moist, nutrient-rich foods that supports the growth of bacteria when the temperature is between 41oF (5 oC) and 135oF(57 oC). Reheating for Hot Holding The process of making a cold food hot before placing on warming unit. Food must be heated from 41oF(5 oC) to 165oF(74 oC) within two hours. Sanitize The final step to removing bacteria from food contact surfaces that have just been cleaned. Many places use a solution made up of one teaspoon of bleach to one gallon of water to sanitize equipment and utensils. Virus Viruses are germs that can only reproduce inside of a living cell. It takes a small number of viruses to make someone sick. Many viruses get into the food from the lack of handwashing especially after using the toilet and then touching food.
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Practice Test
Choose the best answer for each question. 1. Which of the following statements is true? After touching raw ground beef, it is important to: A. B. C. D. Wipe your hands on a sanitizer wipe cloth Use a hand sanitizer before touching anything else Wash your hands with soap and water Dip your hands in a bucket of sanitizer
2.
When must you double handwash? A. B. C. D. After sneezing or coughing After touching raw meat After eating or drinking A and C
3.
What is proper handwashing? A. B. C. D. Scrub hands with soap, running warm water for approximately 20 seconds Scrub hands with soap, running warm water for at least 30 seconds Scrub hands with soap, running warm water for at least 5 seconds Scrub hands with soap, running warm water for at least 10 seconds
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4.
It is okay to wear disposable gloves if: A. B. C. D. You wear a pair of gloves to handle money and food You wash your hands first and discard gloves between activities You discard the gloves every few hours or at least once a day You blow into the gloves first to make them easier to put on
5.
When you have a sore throat with fever or diarrhea, you should: A. B. C. D. Go to work and tell your coworkers to be careful around you Call your manager and report that you are sick Take medicine to stop the symptoms and go to work Not tell anyone and continue working
6.
Preparing food several hours in advance can make food unsafe because: A. B. C. D. Bacteria can grow if the food temperatures fall into the danger zone Foods can lose their flavor, color and general quality Foods can lose their nutritional value Refrigerators can only hold so much food
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7.
The most important reason to wash, rinse and sanitize cutting boards is to: A. B. C. Eliminate odors and tastes from getting into other foods Make the cutting board look better and last longer Prevent bacteria on one food from contaminating another food Prevent flavors and garlic or onion juices from getting onto other foods
D.
8.
How hot must food be kept at on the steam table to keep food safe? A. B. C. D. Hot 135oF Hot 130oF Hot 120oF Hot 165oF
9.
How cold does a salad bar or refrigerator have to be to keep food safe? A. B. C. D. Cold - 51oF Cold 65oF Cold - 41oF Cold - 55oF
Answers: 1. C 2. D 3. A 4. B 5. B 6. A
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7. C 8. A 9. C
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Reference Section
Food safety questions may come up that were not covered in the food handler training section of this manual. This reference section provides some additional food safety information.
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Employee Illness
Employee Illness - Infected food workers can spread a wide
range of illnesses to others through food and utensils. Employees sick with vomiting or diarrhea must not work until symptoms have been gone for at least 24 hours. Employees are required to report to the PIC when ill with any of the diseases listed below, or they live in the same household as a person with one of these diseases. An employee that has diarrhea, vomiting, jaundice, and sore throat with fever must also report this information to the PIC. The PIC is required to inform employees of this responsibility.
KEY: J = Jaundice
1. 2. 3. 4. 5. 6. 7.
Foodborne Illnesses* Hepatitis A virus Salmonella Typhi Shigella E. coli 0157:H7 Norwalk or Noro viruses Staphylococcus aureus Streptococcus pyogenes
D = Diarrhea F = Fever
Note:
*The PIC is required to notify the county health department when an employee has Norovirus, Hepatitis A, Salmonella Typhi, Shigella or E. coli 0157:H7.
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Revised 2012
Handwashing
Keeping Hands Clean - Food employees with dirty hands
and/or dirty fingernails may contaminate the food being prepared. Any activity that may have contaminated the hands must be followed by thorough handwashing as described in this manual (see pages 5 & 13).
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Cooking Temperatures
Cooking Temperatures - Different raw animal foods have to
reach different temperatures to be done or safe. Use a metalstem probe food thermometer to check temperatures while cooking to make sure that it gets done all the way inside.
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Cooking Requirements for Specific Foods Animal Product What to Know? Minimum Temperature
Poultry, Ground Poultry Stuffing, Stuffed Meats, Casseroles and dishes combining raw and cooked food Ground or Flaked Meats hamburger, ground pork, flaked fish, ground game animals, sausage, injected and pinned meats Pork, Beef Steaks, Veal Lamb, Commercially Raised Game Animals Beef or Pork Roasts 165oF (74oC) for 15 seconds 165oF (74oC) for 15 seconds Stuffing should be cooked outside of poultry. Stuffing acts as an insulator, preventing heat from reaching the meat's center. Stuffing should be cooked separately. Grinding meat mixes the organisms from the surface into the meat. Alternative minimum internal temperatures for ground meats: 150oF (66oC) for 1 minute 145oF (63oC) for 3 minutes This temperature is high enough to destroy Trichinella larvae that may have infested pork. Alternative minimum internal cooking temperatures for beef and pork roasts: 130oF (54oC) for 121 minutes 134oF (57oC) for 47 minutes 138oF (59oC) for 19 minutes 140oF (60oC) for 12 minutes 142oF (61oC) for 8 minutes 144oF (62oC) for 5 minutes Stuffed fish should be cooked to 165oF (74oC) for 15 seconds. Fish that has been ground, chopped, or minced should be cooked to 155oF (68oC) for 15 seconds Only take out as many eggs as you need. Never stack egg flats near the grill or stove. Eggs cooked for later service must be cooked to 155oF for 15 seconds and held at 135oF. Cover food, rotate or stir it halfway through the cooking process.
145oF(63oC) 15 seconds
145oF(63oC) 15 seconds
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Revised 2012
Most models can be calibrated Thermistor 10 seconds At least deep in the food
2- 2 deep
Most models can be calibrated Refer to manufacturer instructions to find out if your digital or thermocouple thermometer can be calibrated. Check the web or your food supplier to obtain the best thermometer for your establishment. A thin probe thermometer is required for thin foods such as the cooking of ground beef patties.
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Cooling Liquid Foods -You can use shallow metal pans or you
can use the ice and water bath to cool thin soup and sauces. When cooling food with an ice bath, be sure to: 1. Close the drain in a large sink. Place the metal pot or pan of hot food in the sink. The sink drain must be indirectly plumbed. 2. Fill the sink with ice and cold water up to the level of food in the pot or pan. 3. Stir the soup or sauce often so that it cools all the way to the center. Ice paddles or cooling wands can be used to speed up the cooling process. 4. Add more ice as ice melts. 5. The food must reach 41oF(5oC).
Remember
2 hours
You can choose several ways to cool food. No matter how you cool the food, it must drop from: 135oF (57oC) to 70oF (21oC) within two hours and then the temperature must drop from 70oF (21oC) to 41oF(5oC) within four hours. Use a food thermometer to check the temperature while it is cooling. If it isnt cooling fast enough you will need to do something else to speed up cooling.
4 hours
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Date Marking
Ready-to-eat potentially hazardous foods must be date marked with either the preparation date, use-by date, or date the commercial package was opened. The food can be stored for 7 days when the refrigerator maintains 41oF (5oC) or colder. Food older than 7 days must be discarded. Food used within one day is not required to be date marked. Cockroaches, flies, mice and rats can carry disease and cause damage. Prevention and control of these pests is essential. Keep the inside and outside areas clean. Outside garbage must be contained in watertight containers with lids remaining closed when not in use. Exclude flies, especially during the warmer months, by screening open doors and windows screened with 1/16th of an inch mesh. Pests can come into the facility through small holes or gaps under the door to the outside. A mouse can slip through a space of 1/4 inch. Block their entry by eliminating small holes and gaps under and around the door. If you find pests inside your facility, contact a licensed pest control service.
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7 days
1 day
Pests
Revised 2012
Oregon Health Authority Center for Health Protection Foodborne Illness Prevention Program www.healthoregon.org/foodsafety