Group Communication
Group Communication
To solve a problem which is of concern to the organization as a whole To discuss the issues related to a particular topic in relation to the group itself or for the benefit of a larger audience To elaborate upon any work undertaken or research done in order to elicit feedback
GROUP DISCUSSION
Group discussions are widely used in many organizations for decision making and problem solving.
Delphi Technique
Evaluation Components
Knowledge
Communication skills
Active Listening Clarity of Thought and Expression Apt Language Appropriateness of Body Language
MEETINGS
INFORMAL PURPOSES
To communicate important or sensitive information To explore new ideas and concepts To provide feedback To present a report To gain support for an idea, or project
DECISION-MAKING PURPOSES
To reach a decision To solve a problem To reconcile a conflict To negotiate an agreement To win acceptance for a new idea, plan or system
PREPARATION
Time Duration Agenda Venue