📞 Microsoft Dynamics 365 Contact Center is now generally available, offering a complete yet fully composable solution for contact centers. Modernize customer service and transform engagement today. Learn more: https://msft.it/6047lBQ6N #AI
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Curious how Bryan Goode has been using Copilot in the last 24 hours? He seamlessly integrates Copilot into both his work and personal life, from decoding his teenagers' slang to finding the best deep-dish pizza in Chicago and preparing for client meetings. Copilot has truly transformed the way Bryan works. Stay tuned to see how Nitasha Chopra is using Copilot in her everyday life.
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Generative AI is already proving its worth in contact centers, by providing: 🔷 Cost savings 🔷 Productivity improvements 🔷 Data-driven insights 🔷 Enhanced customer experience (CX) Read the report: https://msft.it/6046UbhWi
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✅ Proud to share that Microsoft is a Leader in the 2024 Gartner® Magic Quadrant™ for Sales Force Automation Platforms for the fourteenth consecutive year. Microsoft 365 Copilot for Sales integrates CRM insights directly into the seller’s workflow, enhancing productivity and collaboration. Discover more: https://msft.it/6046UnWR4
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📢 Exciting updates in the 2025 release wave 1 for Microsoft Dynamics 365, Power Platform, and Role-based Copilot offerings! Boost efficiency with AI, agents, and automation. Get the details here: https://msft.it/6044UnlWa
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"What is your organization's plan for GenAI in 2025? Hear Microsoft's leaders, Bryan Goode, Nitasha Chopra and Charles Lamanna, discuss their vision with Copilot and agents. Learn more: https://msft.it/6045UnYEX"
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AI-driven sales optimization isn't science fiction; it's here. From data-centric sales to real-time suggestions on negotiation, learn more about how predictive insights from AI can help you close more deals: https://msft.it/6048UTyRQ
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WIKA adopted Dynamics 365 Finance, Supply Chain Management, and Sales to unify operations and modernize its ERP with one cloud-based platform. Learn how it is streamlining its sales processes and improving customer relationships: https://msft.it/6044UrRr8
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Microsoft Dynamics 365 reposted this
In our 50th anniversary year we’re celebrating changemaking moments in our company history and sharing them here with all of you. Follow along! ❣️ #Microsoft50
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⬆️ Level up your career in the new year! Discover the Microsoft Dynamics 365 community and its resources to jump-start your journey as a business applications professional. Dive into this learning module for beginners: https://msft.it/6045UM48H
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