Empowering Developers to Deliver Better Applications

At Sentry, we recently crossed a significant milestone: 100,000 organizations are now using our solutions. This widespread adoption speaks volumes about the accessibility and applicability of our tools across the software development landscape. From nimble startups to the Fortune 500, developers worldwide are turning to Sentry to enhance the real-world reliability of their applications.

Emerging Trends in Observability

As companies navigate the post-ZIRP environment and are taking a critical look at their software development tool stack, we've observed some interesting trends:

1. User-Centric Focus: There's a growing recognition that backend performance metrics, while important, aren't the whole story. Companies are shifting their gaze to the end-user's perspective, prioritizing issues that directly impact the user experience. After all, a perfectly optimized backend doesn't count for much if users are stuck watching spinning load indicators.

2. APM Overload: Many organizations find themselves drowning in data from expensive APM solutions that promise comprehensive coverage but deliver mostly noise. There's a clear desire to zoom in on "critical experiences" within applications and ensure they operate within acceptable parameters. It's less about monitoring everything and more about monitoring what matters to the users.

3. Developer Empowerment: We're seeing a continued push for developers to "own the system." This means being accountable for their code in production and having a single, developer-friendly platform to track down issues that matter. Developers are looking for tools that intelligently group and prioritize problems, disturb them only when warranted, and provide all the contextual information needed to fix issues efficiently.

Recent Success Stories:

Let's look at how some major players are leveraging Sentry to turn insights into action:

Electronics Retail Leader: A prominent international electronics retailer, known for its brick-and-mortar presence, adopted Sentry to boost their mobile application performance. By identifying bottlenecks like slow start times and frozen frames, especially in crucial areas like the checkout flow, they've significantly improved their app's speed and reduced cart abandonment. In the high-stakes game of e-commerce, every millisecond counts.

Usage-based billing service: This usage-based billing solutions provider relies heavily on Sentry for performance monitoring, error reporting, and application observability within their intricate invoicing workflow. Sentry's detailed insights and deep integration capabilities have enabled them to scale their performance monitoring efforts, ensuring their core applications are always on – because downtime to them means a significant loss in revenue for their customers.

A global financial services giant selected Sentry as their go-to solution for performance monitoring and crash analytics across their development teams and customer touch points. During a major platform overhaul, Sentry played a crucial role in driving app stability based on real-user data. Its support for modern front-end technologies like Flutter proved invaluable as they modernized their development processes.

Leading Food Delivery Service: A top US-based food delivery platform chose Sentry to fortify their system's stability and performance. Facing challenges that led to significant delays in food delivery (cold fries, anyone?), they leveraged Sentry to quickly identify key bottlenecks and their root causes, substantially improving service availability.

Mobile Gaming Pioneer: A leading mobile gaming company, hitting the limits of their existing observability tools, turned to Sentry for its native Unity support and seamless integration with their environment. Sentry's features, including device and region segmentation and anti-bot capabilities, have become critical in ensuring a smooth and enjoyable player experience. Because nothing ruins a gaming session quite like unexpected crashes.

These companies, among many others, have opted to scale back or replace existing observability tools in favor of very targeted Sentry deployments. This strategic shift allows them to strike a better balance between cost and effectiveness while providing a superior experience for their development teams.