10 years of Service
The Hon. Victor Dominello
Co-Founder @ ServiceGen | Service Transformation Expert | Keynote Public Speaker 🎤
R T A
I remember - we ALL remember the long lines, the hours spent waiting.
10 years ago, we introduced Service NSW - a revolutionary step forward in (Government) customer service delivery for the people in NSW.
No longer do need to book to get your rego or driver licence renewed. No longer do you need to to go to so many agencies for simple transactions.
You can access over 1000 Govt transactions and assistance - through a single front door.
This has provided so much savings in terms time and money - big game changer.
Service NSW has also delivered ⭐️⭐️⭐️⭐️
✅ Digital Driver Licences
✅ ServiceNSW app
✅ QR code check-in
✅ Vouchers
✅ Digital Trade Wallet
To come ...
🟣 NSW Digital ID
🟣 Digital education wallet
🟣 Adding your Medicare, DBC etc
And so much more.
But what has been monumental to the creation and gold standard that is Service NSW - is the people.
The incredible staff across the State - helping millions of NSW customers each and every day in person, on the phones, and the hundred of thousands who work behind the scene to support the front line and to ensure Service NSW keep not only running, but striding forward. Happy 10 year anniversary Service NSW 🏆🙏
📷 with staff at the Macquarie Service Centre - thank you for all that you do for NSW 🙏
Corporate Communications I Strategy I Media I Storytelling I Stakeholder Engagement
1yA brilliant difference
Now happily retired and enjoying life after a long career where i worked with so many amazing people. Experienced manager in projects, property facilities management, NSW government finance HR & office management
1yThank you Victor for your first class service to NSW Parliament and as our member for Ryde. I clearly remembered when you sat at West Ryde station the Monday after you were first elected to say thank you. I haven’t seen this class act before or since. Best for your future.
Helping Mid-Career and Senior IT Professionals land their next higher role in 90 days → Take the FREE Quiz to get your growth readiness score👇
1yYou have made a huge difference Victor Dominello MP 💥🎉❤️👏
Director, Australia-India CEO Forum | Non Executive Director | Vice Chancellor’s Fellow | Past Cabinet Minister and Opposition Leader
1yI finally linked my toll tag to Service NSW yesterday - I’ve been avoiding the job because I thought it would be onerous, but it was incredibly simple and I was refunded $300 - thank you Victor Dominello MP for an amazing platform.