Thomas Kaldor’s Post

View profile for Thomas Kaldor

Founder | Consumer Agent Platform

I’m proud to share that Ajust has raised $2 million in a Seed round led by Carthona Capital. But I’m even more proud that Ajust has now supported thousands of consumers to resolve problems with over 750 Australian businesses. Being a consumer is a big part of our everyday lives. From banking to utilities to supermarkets to telco - we rely on businesses to manage our money, to eat, to keep warm and to stay connected to the world. When things go wrong, it isn’t just an inconvenience – it can bring our lives to a standstill and cause lots of stress. With my background in consumer law, friends and family often came to me for help when they had disputes with businesses. Part of me enjoyed the process - going up against insurance companies and huge retailers to get fair outcomes for the people I love. But it always took a lot of time and relied on my knowledge of consumer law. I started Ajust because getting fair resolutions as a consumer shouldn’t require a fight or being able to ask a favour from a friend with legal training. Orchestrated well, AI tools can massively help consumers to resolve issues with businesses. Thousands of consumers have been using Ajust’s AI platform to resolve issues - from getting refunds for faulty products, to fixing broken internet connections, to correcting energy meter readings. This Seed funding will support us to expand our platform to help consumers with even greater range of interactions. Soon, we’ll be more than an express lane for complaints, we’ll become the best option for consumers to contact businesses about all kinds of issues - from pausing a gym membership, to comparing quotes, to changing bookings. To read more about our journey to date and the opportunity we see for consumers to benefit from the AI revolution, here’s the article by Amelia McGuire.

This Australian AI start-up wants you to complain more

This Australian AI start-up wants you to complain more

afr.com

Adjust is such a great platform. It’s ability to guide the user and the business to a resolution means it’s so much more than just a productivity hack. It’s genuinely life improving. I’m curious to know what other tech tools people are using to enhance their lives.

May Samali

Founder & CEO at Human Leadership Lab | Speaker, Facilitator, Coach, Researcher, Investor, Board Director | I help organisations, teams and individuals unleash their leadership potential

3mo

Huge news! So excited for this. Congratulations, Thomas Kaldor!

Mark Tanner

Co-Founder & CEO at Qwilr. Helping Sales Teams win with the best proposals possible.

3mo

Congrats!

Renée Shaw

brand @ tl;dv | goblin mode | Ex-Ceptional Human💙

3mo

Adjust is LEGIT. Used your service about 8 months ago and was ridiculously impressed. Nice to see funding. 

Like
Reply
Albert Bielinko

General Partner, Titanium Ventures - VC / growth investor - partnering with founders building the future

3mo

Congrats mate!

Alex Roberts

Director at MAP TALENT

3mo

well done Tom, great work

Fiona Aaron

Investments @x15ventures | Startmate Fellowship Coach

2mo

Amazing Tom, congratulations!

Hey nice raise. And I like the use case.

Eliot Cunningham

Co-Founder of Hunt St | Helping Aussie SMEs hire top offshore talent | Previously built & sold 2 x eCom ventures |

3mo

Such a great concept mate, well done.

See more comments

To view or add a comment, sign in

Explore topics