Member of the board of management and CDO at Robert Bosch GmbH
Without human-to-human interaction, there’s no success in AI. I recently sat down with two of our Bosch UX experts, Nadja Riedlberger and Vitali Fischbein for another issue of our internal Sofa Session series. Nadja and Vitali shared insights into how they bring UX into #AI, as well as AI into #UX – both is very important for success. Two key takeaways were: 🧑🤝🧑 Talk to your users and get feedback! It’s not enough to just implement a new technology and hope for the best. We must actively seek user input both before and after implementation. And then based on the feedback refine and enhance the experience. 🧑🤝🧑 Generative AI: Huge potential, but it takes a human touch to unlock it. By sharing our successes and 'aha!' moments, we can collectively unlock the full power of AI for everyone. I really enjoyed our sofa session chat, Nadja and Vitali! Thanks for sharing your valuable impulses and your passion for user-centered technology with us. Of course, also a big thank you to André Brüggemann TAPEMATE, Linda Gramer, and Fabian Assmann – our team behind the scenes – for setting up another fantastic Sofa Session!👏
Thank you Tanja Rueckert for this fantastic session! Enjoyed it a lot too! 🛋️🎙️
Dear Tanja Rueckert, thank you very much for sharing your insights. Aren't the key success factors in every project and program - listening to your "customers" before and after a change and - to share moments of success and communicate them to the team again and again? I wish you continued success.
Vitali Fischbein
2mo
Tanja Rueckert thank you for highlighting the importance of a human centered approach in such a (often) technology dominated topic like GenAI! It was a pleasure to be part of it.
Katja van Doren
2mo
I couldn't agree more! Human interaction is vital in AI development. Actively seeking user feedback not only enhances technology but also ensures it serves our needs effectively.
Ewa Szulik-Stach
2mo
One of the most interesting online events I have attended recently.
GenAI Lead | Evangelist | Tech Scout | Speaker
2moOne interaction with Vitali Fischbein about AI and UX left a lasting impression on me, particularly his question about whether I say "please" and "thank you" to large language models. It made me realize I instinctively use polite language with these machines, even though I know they're not human. It's fascinating to consider the nuances of our interactions with AI!