Silje Stougaard’s Post

🎧 Join us for a fascinating conversation with Silje Stougaard, VP of Global Operations at Vivino, as she uncorks the secrets behind the adoption of AI in the wine industry! 🤖🍷 We'll be discussing: 🍇 Being bold in decision-making, 🍇 The power of taking risks to solve customer pain points, 🍇 Embracing innovation for AI-powered personalized experiences, 🍇 Building trust and transparency as an early AI adopter. Don't miss out this new episode of Customer Friendship™ Conversations! 👇 https://lnkd.in/dxuVzRkN #customerservice #customerexperience #cs #cx #AI

🎧 Join us for a fascinating conversation with Silje Stougaard, VP of Global Operations at Vivino, as she uncorks the secrets behind the adoption of AI in the wine industry! 🤖🍷 We'll be discussing: 🍇 Being bold in decision-making, 🍇 The power of taking risks to solve customer pain points, 🍇 Embracing innovation for AI-powered personalized experiences, 🍇 Building trust and transparency as an early AI adopter. Don't miss out this episode of Customer Friendship™ Conversations! 👇 https://buff.ly/3RKEMXQ #customerservice #customerexperience #cs #cx #AI

🤖 AI in CX isn’t just about the tech — it’s about strategy. CEO Craig Crisler shares with 360Magazine.com how to balance AI and human touch for customer experience that truly delivers value. 🔗 https://hubs.li/Q02YQ8ct0 #CustomerExperience #AIInCX #StrategicOutsourcing #LeadershipInsights #SupportNinja

From visionary insights to strategic impact. Hear our Head of Technology & CX Transformation, Raghav Kumaria discuss and deliberate on the power of AI in redefining customer experience at ET BrandEquity Enhancing Customer Experience through Contextual AI-Powered Conversations. Join us and learn how to leverage AI-led offerings for a great customer experience. . . . #CustomerExperience #AI #CXTransformation #AIonOS #ETBrandEquity #TechInnovation

For this holiday season, a multitude of corporations are using Agentic AI to ensure fast and efficient assistance for their customers. 🎄🤖 At Endava, we’re proud to help businesses harness the power of Agentic AI to create seamless customer experiences. From automating routine inquiries to enabling 24/7 personalized support, we’re building solutions that not only enhance speed and accuracy but also drive brand loyalty. How is your business leveraging AI to improve customer experiences this season? Let’s connect and share ideas! #AI #AgenticAI #CustomerExperience #HolidaySeason #EndavaAgenticAi

2025 is the year of exceptional customer experiences. Here's why it's important: 1. Expectations are enormously high 2. AI enables personalization at scale 3. Data-driven insights reveal hidden opportunities But there's a catch. As highlighted in Randy Bean's recent HBR article, AI is changing the way businesses engage with their customers, improving satisfaction and driving loyalty. At Devox Software, we specialize in using AI to improve every touchpoint and ensure your customers feel valued in every interaction. What is the biggest challenge you face in delivering exceptional experiences? #CustomerExperience #AIinBusiness #CustomerSatisfaction #AIInnovation #DevoxSoftware

Generative AI is more than a trend—it’s transforming how businesses connect with customers. From real-time responses to hyper-personalized experiences, GenAI is set to elevate customer journeys to new heights. With 73% of executives believing GenAI will be a major differentiator in customer service, the impact is undeniable. And with 60% of customers expecting AI-driven personalized experiences, it’s time to rethink engagement. Xencia can help you be a part of the GenAI revolution and change the customer experience radically. Get in touch - https://lnkd.in/gXuUM9AK #GenerativeAI #CustomerExperience #AITransformation #PersonalizedExperience #CustomerService #GenAI #BusinessInnovation #FutureOfAI #AIRevolution #ArtificialIntelligence #Xencia Bala Chidambaram Rohit Arya Sankar Krishnan Amit Saini Ganeasha Subramanian (GS) Anandhi Krishnan Sathish K

Brands are diving into AI to revolutionize customer experiences! From personalized shopping journeys to AI-driven insights, companies are enhancing interactions at every touchpoint. Discover how AI is transforming CX and why personalization is the future! #exceptionalservice #customerdelight #aipowered https://lnkd.in/earK9kbD

Did you know 32% of customers abandon a brand they love after just one negative experience? This puts immense pressure on contact center agents to deliver flawless customer experiences. How can contact center agents handle this challenges and elevate customer experience? The Solution - Leveraging Generative AI. By providing real-time knowledge, automating workflows, and fostering personalized customer journeys, GenAI can set new benchmarks in customer service delivery. Learn more https://lnkd.in/gATMRikg #CustomerExperience #GenerativeAI #ContactCenterSolutions #KANINI

"AI is not just the future — it’s the present. Businesses using AI-driven solutions are seeing significant improvements in efficiency, customer engagement, and decision-making. At Skkspecial, we integrate AI technology to help businesses streamline operations and enhance their customer experience. Ready to embrace AI? Let’s talk! 🌟 #AI #BusinessStrategy #DigitalTransformation #MachineLearning #Innovation"