Why are certain steps in healthcare transitions so difficult that they make it nearly impossible for patients to access life-saving medications?
A recent case at my pharmacy underscored this frustrating, systemic issue.
A patient was discharged from the ER with a prescription for fondaparinux to treat acute DVT. However, the medication wasn’t covered by their insurance and required a prior authorization. Fortunately, I was able to contact the prescribing ER physician, who was still on shift. After discussing the situation, they approved a switch to enoxaparin, a preferred alternative covered by the patient’s insurance. Together, we calculated the appropriate dose for the next four days, ensuring the patient had access to treatment until they could see their PCP for further management.
In this instance, everything worked out—thanks to timely action, collaboration, and patient advocacy.
But what happens when prescriptions are sent after hours or to a different shift? On-call providers are often reluctant to modify plans made by another physician, and many hospitals discharge patients without addressing or even knowing about pending prior authorizations.
This leaves patients stranded—without the medication they urgently need. In cases like DVT or PE, even a short delay in treatment can have life-threatening consequences.
#Community #pharmacists, who have dedicated their lives to patient care, have shouldered the weight of policies that disregard the human element of healthcare for far too long.
Until meaningful change is made, the already overburdened and overwhelmed community pharmacists will continue to stand at the #frontlines—fighting tirelessly for their patients, bridging the gaps in transitions of care, and ensuring no patient is left without life-saving medications.
This daily struggle to provide life-saving care in a flawed system cannot continue. Patients deserve a system that works for them, not against them.
We need better solutions—streamlined prior authorizations, improved coordination between hospitals, insurance companies, and pharmacies, and policies that prioritize patient care over administrative barriers.
The current system is unsustainable. It’s time for change—before more lives are put at risk.
Principal and Chief Medical Officer
7moThat’s what happens when you allow hospital and health system mergers to go through based on the premise that “quality will go up and costs will be reduced” knowing that that has occurred approximately never. Combine that with new technology leading to new treatments for chronic diseases like Alzheimer’s Disease that demonstrate limited improvement in reality, weight reduction drugs needed by many that costs thousands per month and chemotherapy leaving many in medical debt.