AI in Healthcare: Transformative or Troubling? Erik Wexler, CEO of Providence, recently called a meeting with OpenAI one of the most important he’s had in years. AI has the potential to reduce clinician burden, streamline workflows, and improve patient care—but it also raises big questions. On one hand, AI could help doctors and nurses by automating note-taking, managing inboxes, and even easing the prior authorization process. On the other, Wexler warns it could lead to an arms race between payers and providers, each leveraging AI to navigate the complex (and costly) healthcare system. Clinicians are already wary—more than half report concerns that AI is increasing prior authorization denials rather than reducing them. The takeaway? AI in healthcare isn’t a silver bullet, but it does have the potential to drive meaningful change—if implemented thoughtfully, with collaboration between innovators, providers, and policymakers.
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