Most L&D programs start with business objectives, policies, and processes. But what if we flipped the script and started with the people instead? That’s the essence of human-centered design in L&D, and no one embodies this approach better than Ciji Madey. In our latest episode of The Intelligence Amplifiers Podcast, Ciji shares how she’s applied this mindset at Lucasfilm, Airbnb, and Sonos—ensuring that learning programs aren’t just strategically sound, but deeply relevant to the people they serve. At Lucasfilm, this meant empowering artists and engineers with the tools and inspiration they needed to push the boundaries of storytelling. At Airbnb, it was about embedding learning into the company’s fast-scaling culture in a way that felt intuitive and impactful. And at Sonos, it was helping employees navigate massive change while preserving what made the culture strong. Ciji’s insights remind us that L&D isn’t just about content and training—it’s about solving real problems for real people. When we design learning programs the way a great product team designs for users, we build experiences that actually drive engagement, retention, and impact. A huge thank you to Ciji for such an inspiring conversation! If you’re in L&D, HR, or leadership, this episode is a must-listen. 🎧 Listen to the full episode here: [https://lnkd.in/gdSKHhZu]
🎙️ Human-Centered L&D: Designing for People, Not Processes with Ciji Madey What if corporate learning was designed with people at the center—not just business processes? That’s the approach Ciji Madey has championed throughout her career, from Lucasfilm to Airbnb, Sonos, Inc., and beyond. She brings a unique perspective to L&D, shaped by her early experience at Lucasfilm’s Studio Talent Group, where learning and creativity were embedded into the company’s DNA. In this episode of The Intelligence Amplifiers Podcast, we dive into: 💡 Human-Centered Design in L&D—Why starting with the learner’s real challenges, motivations, and needs leads to more impactful programs 🎬 Lessons from Lucasfilm—How George Lucas’ culture of constant learning and innovation shaped her approach to talent development 🚀 Scaling L&D at High-Growth Companies—How to keep learning and leadership programs effective as organizations evolve 🛠️ Making Culture Stick—Why values, behaviors, and shared language are essential to navigating change and sustaining strong company culture Ciji’s insights will shift the way you think about corporate learning—from rigid, top-down training to an adaptive, human-first approach that truly drives impact. 🎧 Listen now: [https://lnkd.in/g6EzySfQ]
