Get a free trial of TEND for SMEs

View profile for Liezel Jonkheid

My passion is to humanise customer experience. Director at The Consumer Psychology Lab

Unlock Growth with TEND: Our Exclusive Free Trial for SMEs In today’s competitive landscape, retaining customers is key to sustained growth. Yet, less than 20% of businesses in South Africa have formal retention strategies. This opens up a significant opportunity for SMEs to outpace competitors by focusing on what truly matters: keeping your customers. That’s where TEND comes in. At The Consumer Psychology Lab, we’re excited to introduce our innovative Customer Review Programme, designed specifically for SMEs. And for a limited time, we are offering ONE small or medium enterprise an opportunity to join our beta phase and experience TEND for FREE. But we’re not just looking for any SME - we want to partner with a business that can show us why they deserve this opportunity. Why TEND? Boost Revenue: Discover and leverage what truly matters to your customers to grow your business. Enhance Retention: Address customer pain points before they become reasons to leave. Optimize Costs: Streamline processes to reduce the cost of serving customers - all without financial risk. What Is TEND? TEND is a cutting-edge, customizable Customer Review Programme designed to help SMEs thrive through conversational reviews and by listening to their customers. It is not a conventional Voice Of The Customer Programme. Having conducted over 25,000 conversations over 15 years, we mastered the art of customer conversations, and crafted TEND to help your business grow - whether you’re just starting out, or looking to scale. What We’re Looking For: To be considered for this exclusive free trial, tell us: 1. Why is understanding your customers’ feedback critical to your business? 2. What challenges have you faced in gathering and acting on customer insights? 3. How would TEND help you address these challenges? 4. Why is this free offer the opportunity your business needs right now? This is more than just a free month - it’s a chance to transform your approach to customer engagement. We’ll work closely with the selected SME to ensure that TEND delivers measurable results, and we’ll share your success story as a case study. Ready to Make Your Case? If you’re committed to listening to your customers and growing your business, send us a message detailing why your SME should be selected for this opportunity. 👉 Apply Now: Send your application to [email protected] TEND - Because Paying Attention, Pays Off!  #SMEs #CustomerFeedback #VoiceOfTheCustomer #BusinessGrowth #FreeTrial #CustomerRetention #ConsumerPsychology #B2B #B2C

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Carin Kotze

Evaluator of Customer Service.

6mo

Awesome product

Frans Stander

Excited to leverage my experience to help companies thrive by fostering relationships & driving change. Committed to empowering dynamic cultures.

6mo

Fantastic idea - Liezel. 👏

Yoni Peretz

Founder at Backchat.ai

6mo

Such a unique approach. This is going to be a winner!

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