Larry Bruce’s Post

AI Voice Agents should be less about - Simply replacing human interactions - Overcomplicating simple tasks - Focusing solely on cost-cutting - Neglecting the customer experience AI Voice Agents should be more about - Enhancing customer service efficiency - Streamlining business operations - Personalizing user interactions - Supporting employees in routine tasks How are you leveraging AI Voice Agents to transform your customer experiences? #AIFuture #VoiceTech #CustomerExperience

AI is being used to improve customer experience in a variety of ways, such as: Personalization:AI can be used to personalize the customer experience by tailoring recommendations, offers, and content to individual customer preferences. Chatbots:AI-powered chatbots can provide customer service 24/7, answer questions, and resolve problems. Virtual assistants: Virtual assistants like Siri and Alexa can be used to help customers with tasks such as making purchases, scheduling appointments, and getting directions. #chatbot #virtualassistant

How does 24/7 interactive customer service actually work? 🤔 Imagine a world where customer queries are resolved instantly, any time of the day or night. Just like this! Our AI-powered avatars are not just automated responders; they are sophisticated digital assistants capable of processing complex information and crafting personalized, helpful responses. This leads to higher customer satisfaction and a seamless customer experience. With Portalis AI, you can ensure your customers always receive the attention they deserve. Try it for yourself at www.portalis.ai #CustomerService #AI #Innovation #PortalisAI #CustomerExperience #TechTransformation #CS #CX #aivideo #aiforbusiness

Personalization is the Future of Customer Experience" "Today’s customers expect more than generic responses—they want personalized experiences. An AI chatbot can: Tailor interactions based on user behavior. Provide customized recommendations. Create a seamless, memorable experience for every visitor. Are you ready to give your visitors the personalized attention they deserve? Let’s connect!"

The AI Advantage: Are you making AI work for your CX? AI isn’t just a buzzword, it’s the tool for scaling your contact centre, reducing costs, and enhancing customer satisfaction. Join us on Thursday, December 5th at the Porsche Experience Centre Silverstone to hear from industry experts and thought leaders, including Five9 and 2Ring, about the latest AI technologies transforming the Customer Experience landscape and enabling personalised, effortless, and connected strategies. Featuring customer stories, hands-on demos, and a thrilling Silverstone experience to cap it off, you’ll walk away with cutting-edge knowledge on how AI can empower and future-proof your contact centre. There are just a few spaces left at this exclusive event. Register your interest here: https://lnkd.in/eDt7jsUV... #WeAreBabble #Babble #CustomerExperience #AI #ContactCentre #ArtificialIntelligence #DrivingInnovation #CX #ContactCentre #Porsche #PorscheExperience #PorscheSilverstone

Explore how #Magento 2 AI Chatbot, utilizing open-source LLMs such as Llama 3 or Mistral, enhances your Adobe Commerce storefront. Understand how this #integration improves customer satisfaction & optimizes shopping experiences Check Now https://lnkd.in/gTiSyrDg #adobecommerce

AI can be a home run for customer experience! But you need to remember there always needs to be a balance. Not every customer wants an AI experience and not every issue can be resolved by it either. Watch the video below to learn more or read our article on Retail Customer Experience: https://lnkd.in/ecBXe9CD #aichatbots #chatbots #customerexperience

🌟 Elevating Customer Experience with AI This week, we're exploring another crucial aspect of the Zeligate SDK: Advanced Customer Experience. • 24/7 AI-powered customer support • Personalised product recommendations • Sentiment analysis for better customer understanding • Predictive analytics for proactive service Customer service professionals: How do you see AI enhancing your ability to delight customers? Share your experiences or expectations below. #AICustomerService #CX #ZeligateSDK https://zeligate.ai/

🚀 Transform Customer Experience with #Generative AI-Powered #Chatbots In today’s digital-first world, customer expectations are at an all-time high. A Generative AI-powered #CX chatbot is not just a tool—it’s a game-changer! From personalized responses to 24/7 availability, these chatbots enhance engagement, resolve queries faster, and deliver human-like interactions at scale. Embrace the future of customer experience with the power of #AI-driven innovation. Are you ready to elevate your CX game?💡 Write us: https://www.transorg.ai/ #GenerativeAI #CustomerExperience #AIChatbots #DigitalTransformation #CPGInnovation #RetailTech #ChatbotSolutions #AIInnovation

How is AI reshaping customer service? Ventrica’s Ray Biggs says “AI is not here to replace agents; it’s here to elevate their role, creating seamless and emotive customer experiences.” #customerexperience #aiintegration #contactcentreinnovation #welovewhatwedo https://hubs.li/Q032DK820