Jennifer Monkiewicz’s Post

What is sales readiness? And why should you care about it even if you're not in sales? Making sure your sales reps are prepared to have thoughtful conversations with customers is essential, especially now that customers have a lower tolerance for inauthentic, rote buying experiences. Customers want to leave a conversation not only with a smile on their face, but with confidence that your company is right fit for them, for both the present and the future. And EVERYONE has a stake in that. So you need to make sure, in whichever way you can contribute, that your sales reps are ready to give customers that secure feeling. How are you contributing to your sellers' readiness? #salesreadiness #salesenablement #buyingexperience #guidedselling

What is sales readiness? And why should you care about it even if you're not in sales? Making sure your sales reps are prepared to have thoughtful conversations with customers is essential, especially now that customers have a lower tolerance for inauthentic, rote buying experiences. Customers want to leave a conversation not only with a smile on their face, but with confidence that your company is right fit for them, for both the present and the future. And EVERYONE has a stake in that. So you need to make sure, in whichever way you can contribute, that your sales reps are ready to give customers that secure feeling. How are you contributing to your sellers' readiness? #salesreadiness #salesenablement #buyingexperience #guidedselling

What is sales readiness? And why should you care about it even if you're not in sales? Making sure your sales reps are prepared to have thoughtful conversations with customers is essential, especially now that customers have a lower tolerance for inauthentic, rote buying experiences. Customers want to leave a conversation not only with a smile on their face, but with confidence that your company is right fit for them, for both the present and the future. And EVERYONE has a stake in that. So you need to make sure, in whichever way you can contribute, that your sales reps are ready to give customers that secure feeling. How are you contributing to your sellers' readiness? #salesreadiness #salesenablement #buyingexperience #guidedselling

What is sales readiness? And why should you care about it even if you're not in sales? Making sure your sales reps are prepared to have thoughtful conversations with customers is essential, especially now that customers have a lower tolerance for inauthentic, rote buying experiences. Customers want to leave a conversation not only with a smile on their face, but with confidence that your company is right fit for them, for both the present and the future. And EVERYONE has a stake in that. So you need to make sure, in whichever way you can contribute, that your sales reps are ready to give customers that secure feeling. How are you contributing to your sellers' readiness? #salesreadiness #salesenablement #buyingexperience #guidedselling

What is sales readiness? And why should you care about it even if you're not in sales? Making sure your sales reps are prepared to have thoughtful conversations with customers is essential, especially now that customers have a lower tolerance for inauthentic, rote buying experiences. Customers want to leave a conversation with confidence that your company is right fit for them, for both the present and the future. And EVERYONE has a stake in that. So you need to make sure, in whichever way you can contribute, that your sales reps are ready to give customers that secure feeling. How are you contributing to your sellers' readiness? #salesreadiness #salesenablement #buyingexperience #guidedselling

Sales reps face unique challenges. Here are the top 10 and how to overcome them. 🛠️💼 #SalesChallenges #SalesTips https://hubs.ly/Q02HXgkz0

Many sales teams focus on the features of their product or service. While this can highlight what makes your solution unique, it often misses the mark with potential customers. A shift toward buyer-centric sales strategies is key to standing out in today’s competitive landscape. According to insights from Badger Maps, identifying your customer’s core business problems and demonstrating how your solution resolves those issues drives meaningful engagement and growth. Sales leaders who excel often ask: Why does our product matter in the customer’s broader business context? Remember, when you focus on your customer's "why," you elevate your offering from a product to a solution. Let’s prioritize relevance over routine and aim to solve problems, not just sell features. Find more here: https://lnkd.in/dVxGbE7H

Hey CEOs /Founders, the sales reps are your first customers. Solve their pains first. Your inability to solve pains of the B2B sales reps is directly proportional to – 1) sales win rate and 2) ratio of customer retention. In other words, if your sales reps are unhappy with the back-office support system, be rest assured, the same is the situation with your customers. If you are arming your sales reps with just product related sales content and sales tools, be rest assured, the prospects have no reason to believe why your company is to be chosen. The #1 pain point of sales reps is daily fire-fighting with your sales operations team and asking for better sales content. The gap? Sales Promises made are not in sync with the actual delivery on the ground. The general perception is sales rep is good for nothing, and the back-office team and marketing team can do no wrong. I hate to convey that neither the salespeople nor the operations people, nor the marketing are to blame. It is the leadership team’s lack of vision on how to manage the customer facing teams (CFTs), is the main reason for salespeople’s pains. A common process governing all the CFTs brings harmonious relationship that aligns perfectly with what is communicated and delivered to the customer along the entire buying cycle. A common sales process breaks down silo working and improves empathy for the end-customers. A robust but flexible sales process based on visual checklist consisting of customer outcomes aligned to every lead, enhances organisational sales productivity. This is directly visible in customer experience and win rate. How to check if customer experience is good? Do you get customer complaints post closure of sales order? Yes? Then you have silo working. The blame is not on the sales reps. I help CEOs of small and medium enterprises to develop an efficient and high productivity sales readiness system. Need help?  DM me OR Write to me at [email protected] FOR A FREE 30-MINUTE CALL. Turnaround your sales performance in less than 30 days.

🔍 Understand Customer Issues: A Key to Sales Success! Identifying and categorizing customer issues is crucial for effective sales. Here are three types to focus on: 1️⃣ Latent Pain: Problems the customer isn't aware of or has ignored. 2️⃣ Current Pain: Problems the customer knows about and needs fixing. 3️⃣ Vision Pain: Future problems the customer wants to prevent. 💡 Tip: Avoid using the word "pain." Instead, use terms like issues, problems, or challenges until the customer mentions "pain." 🔄 Balance Your Pipeline: Ensure a mix of latent, current, and vision issues for a balanced sales approach. Inspired by John Care, Managing Director of Mastering Technical Sales, these strategies can help you connect better with your customers and drive more successful outcomes. 🚀 #Sales #CustomerSuccess #SalesStrategy #MasteringTechnicalSales #JohnCare #BusinessGrowth

Your Sales team doesn't just close deals - they're the front line of market intelligence, building the critical relationships that fuel your entire product ecosystem. But this is just where the magic begins in the powerful triangle of Sales, Product Management, and Customer Success. As Sales surfaces emerging market needs, Product Management transforms these insights into scalable solutions. They're the architects who take raw customer challenges and craft them into features that solve not just for one, but for many. And here's where Customer Success completes the triangle - they're not just implementing solutions, they're orchestrating long-term outcomes. CS transforms those early promises into measurable value, feeding insights back to Product and equipping Sales with powerful success stories that resonate with prospects. When this triangle works in harmony, you see something remarkable: Sales confidently addresses real market needs, Product builds with precision and purpose, and CS drives the retention and expansion that makes the whole engine sustainable.