Isaac Shloss’ Post

View profile for Isaac Shloss

IT Executive Specializing in CX Solutions and Compliance

There's been a lot of concern and, perhaps, even more confusion, around the FTC's one-to-one rules that go into effect next year. On our monthly Responsible Enterprises Against Consumer Harassment (R.E.A.C.H) call last Friday, Eric J. Troutman did a "temperature check" to see what leaders are hearing from the industry. He seemed to spend the weekend blogging the whole thing out into a very comprehensive FAQ. It's definitely worth a read (and maybe bookmarking like I did), but make sure you have qualified counsel reviewing your business's unique needs and approach to this rule. Don't forget that your one-to-one consent is meaningless if the consumer gets a new phone number or requests to be put on the seller/telemarketer's Internal Do Not Call List. Reach out to our team over at Contact Center Compliance for help with managing this and many of your other marketing compliance needs! https://lnkd.in/gXkgtTYE

To view or add a comment, sign in

Explore topics