"The Aged Care Quality and Safety Commission (ACQSC) released its Sector Performance Report for the March quarter, including outcomes from residential care site audits and home services quality reviews. In relation to residential care, the report states that Q3 audit decisions continue the trend of residential care’s relatively high compliance with the Quality Standards seen in the past four quarters. “In Q3, 84 percent of the of audits we did in fully complied with all 42 requirements of the Quality Standards. Nearly one in seven residential care services are below minimum standard in at least one area of the care they provide.” If the regulator consistently finds that one in seven homes are not meeting the minimum standards, how is it possible that the Aged Care Star Ratings system reports that only one in 50 homes are providing one- or two-star care and need to improve? (That was a purely rhetorical question: the answer is that the star ratings system is clearly deficient.) Another finding from the Sector Performance Report was that only 64 percent of home care services met all the requirements of the quality standards (down from 71 percent in the June quarter 2023). During the quarter the Commission received over 14,000 notifications of incidents in residential care under the Serious Incident Response Scheme, over half relating to unreasonable use of force, and almost a quarter to neglect. The report noted that “notifications of neglect have been increasing over time and increased again this quarter by approximately five percent”. Yet, according to the Aged Care Star Ratings system, only two percent of homes are not providing appropriate care". And yet the Minister for Mediocrity still claims the star rating system provides Australians with an accurate picture of aged care performance ... I don't think so. Welcome to aged care Russian Roulette. #agedcare #agedcareaustralia Aged Care Quality and Safety Commission David Pocock Monique Ryan Office of Senator Jordon Steele-John Anne Ruston COTA Australia Older Persons Advocacy Network Ian Yates AM David Smith Australian Broadcasting Corporation (ABC) Anne Connolly
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I agree!
Aged Care Advocate
4moDr Rodney Jilek MAICD Well said. Stats and facts simply don’t add up. If things were that good in RACFs, we would all be clapping hands, singing and dancing ,