Always a pleasure to see my old colleague and friend Rajesh Aggarwal MD PhD FRCS FACS from Jefferson Health. Especially when we can get on stage during Future Health at BMJ Group and talk digital health implementation. Our talk today was titled ‘Digital Transformation at scale: how to prioritise users in systems implementation’. We highlighted: 🟢 Design thinking encourages #empathy and user centricity - in the case of healthcare it is both patient AND clinician. 🟢 Design thinking can be used to build digital health programs. We used it to build telehealth by thinking through what our community and patients needed. Although I admitted on stage that we did not intend to use design thinking frameworks - it happened because of the culture at Jefferson Health. Happy accident. 🟢Getting the right, diverse group of stakeholders in a room can come up with impactful solutions. 🟢The #patient journey has multiple entry points for #innovation. What you build has to be relevant to your end user. 🟢Clinical leaders building tech for healthcare are capable of incredible innovations. We had a great set of questions and comments from the audience. What a treat. The cold, rainy #London weather was barely noticeable. 😂 Huge thanks to the organizers for having me! #bmjfh #bmjfuturehealth2024 #innovation #medicine #healthcare #nhs #digitalhealth
Thank you so much for your valuable contribution and support for this conference.
Founder | Digital Health | GI/Bariatric Surgeon | Investor
3moThanks a ton Aditi U Joshi MD, MSc, FACEP Though less of the 'old' please!