Decagon’s Post

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At Decagon, we believe that AI agents should not be black boxes. Having the ability to build and train the agent in a transparent & intuitive way is critical. We recently launched a new, intuitive, and streamlined way to do this. Want to see a preview? Send us a note sales@decagon.ai.

View profile for Jesse Zhang

Co-Founder / CEO at Decagon

We recently interviewed 100s of industry leaders about how they want to use AI agents. One thing has stood out. Agents cannot be black boxes! We've developed high conviction that: 1️⃣ Sophisticated operators REALLY care about seeing every step of what an agent does and how it makes decisions. You never want to be in the dark about why an agent did/said something, even when LLMs are used. 2️⃣ They also need the ability to update it, give it feedback, and teach it new things. Having the control to BUILD the agent in a very intuitive way is critical. Our team at Decagon spends a ton of time with our customers on these topics. We'd love to hear your thoughts! 🧠 🔥

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