I miss the good ‘ol’ days (olden times as my son likes to say) when this issue of National Jeweler was published on paper (or stone tablets as my son believes). We used to frame the page we were on and celebrated the day we got added to the Million Dollar“SuperSellers”with a really special frame that we showed off to landlords and vendors alike. Today, we don’t strive to be bigger, only better. Better at the customer experience (both before, during, and after purchase). Better at merchandising. And better at recruiting, hiring, training, and delighting our 700+ associates so they can delight our customers. And for the “better” metric, there’s unfortunately no magazine, paper or otherwise, to see the results. Sure, we have NPS and Yelp, Google and Glass Door. We have reviews and exit surveys. We have repeat purchase percentage and customer satisfaction scores. But truly, none of those (even combined) fully encapsulates what it means to be better. And when I figure out how to measure that, you can bet I’ll endow a new issue of National Jeweler to celebrate it. And hopefully we’ll be on top!
The State of the Majors is here! Dive into our most popular issue featuring the highly-anticipated "$100 Million Supersellers" and "Top 50 Specialty Jewelers" lists. What else is inside: - The State of Retail - The State of the Colored Stone Market - The State of the Diamond Industry - The State of Jewelry Design - Final Thoughts https://lnkd.in/eQ6SFPvV
Hi David Sherwood. This issue is still available in print, as is our annual Retailer Hall of Fame issue. If you, or anyone on the thread below, would like a physical copy, you can DM me your address and we will mail you one, and add you to our mailing list for print issues going forward. Thank you.
Well said. Although the "State of the Majors" is always exciting to read, somehow there was just more emotion in turning the page, a joy that could be revisited and not lost in the digital sea.
Well said!
Always interesting!
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9moAh, the nostalgia of paper issues and special frames. Evolving towards being better resonates. Everyone loves a good success story framed with excellence