Connor Hejmej’s Post

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Senior QA Strategic Advisor at Qase

Change is a challenge, but it’s also an investment. Don’t stick with tools simply because you want to avoid the process of switching. Invest in tools that empower your team instead of holding them back.

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One aspect of technical debt that people forget about is the cost of paying for a tool that no one wants to use. Before Bitly moved to Qase, their QA engineers were unhappy with the UX and laggy performance of their previous TMS. Their dislike of the tool, combined with the fact that the developers couldn’t access it, forced the team to supplement with Excel spreadsheets. “The team was constantly frustrated with our previous TMS but there was never the ‘proper’ time to look for another tool,” says Alisa D., Director of Quality Assurance at Bitly. Alisa and her team decided they were overdue for a change and established three must-haves for a new TMS: - A modern, intuitive UI that would provide a better user experience - Ability to easily migrate all their data from their previous TMS into the new tool - Option to provide some team members with read-only access Qase checked all the boxes and now the Bitly team has transformed their QA process. Read more about how Qase enables Bitly to provide more transparency for the whole team:

Bitly uses Qase to build a more efficient and collaborative QA process

Bitly uses Qase to build a more efficient and collaborative QA process

qase.io

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