Tom Clarke’s Post

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Product Director at Ticket Tailor. Formerly Head of Product at CharlieHR, Product Director at Songkick

I doubt my experiments are particularly original, but here's what I'm doing differently this past year, thanks to AI: 1. Writing and deploying scripts to fetch data from APIs and populate a spreadsheet, rather than (a) doing it manually, (b) bothering a developer, or (c) giving up 2. Writing and deploying simple monitoring scripts to catch error webhooks coming from our 3rd-party integrations, populate a spreadsheet, and notify via Slack so I can investigate 3. Writing little utility scripts to debug issues I'm having with Google Sheets 4. Saving time running calculations by getting AI to parse some screenshots of tabular data, rather than transcribing it myself 5. Learning how to use new software (eg. Google Apps Scripts, Looker Studio dashboard) to perform a specific task, rather than wading through documentation or wasting time on maybe-helpful-maybe-not YouTube videos 6. Generating copywriting ideas with ChatGPT's help – especially shortening UX copy and labels 7. Transcribing and summarising customer interviews in seconds (thanks Dovetail!) 8. Getting early indications of feasibility for API integrations ("can I get this information from that API?" or "are we missing any endpoints to integrate with this service?"), so I can have a useful, focused conversation with a developer 9. Optimising MySQL queries (eg. working around timeouts, extracting specific data, splitting data requests into batches, etc.) 10. Creating a custom GPT which knows our db schema and API, so I can ask it questions about how to find answers to my data questions, rather than bother a developer 11. Getting Terminal commands to test 3rd-party APIs with cURL 12. Manually scraping web pages by stripping out HTML and leaving the content 13. Re-formatting data (eg. changing date formats, using abbreviations) Previously 5 of these were *impossible* for me, because I lack the hard skills. The rest of them would often take too much time to be worthwhile, or require me to invest time learning additional skills – or ask for a colleague's time to make progress. That's why I want to see how others are changing and adapting: https://lnkd.in/eWJEXfPK

View profile for Tom Clarke, graphic

Product Director at Ticket Tailor. Formerly Head of Product at CharlieHR, Product Director at Songkick

Anyone else heading to SaaStock Dublin next month? I'm keen to get together with other product leaders and PMs to swap tips about using AI to accelerate product work – and how that should change our hiring process

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