Chandana Gurung’s Post

Very well depicted. Often Quality is seen as a cost centre, but it is really the holistic way of running Business efficiently. #Quality #Regulatory # CostSaving

This diagram really speaks to the maturity of a QMS. A certification for the sake of being certified is more of a corporate liability. It is only when an organization intentionally embraces and unlocks the potential of their QMS does it move from liability to asset status. Post certification efforts should always focus on Management System Maturity to get a true return on investment.

I've often heard the phrase, "We're not a widget company, we don't need quality management," more times than I can count. However, what many people and organizations fail to realize is that quality management extends far beyond merely ensuring adherence to standards, laws, and regulations. In addition to the definitions already mentioned: - Quality Management is business management - Quality is compliance management - Quality is continual improvement - Quality is inspection - Quality is process performance - Quality is leadership There are several other critical perspectives on quality: - Quality is customer satisfaction: Emphasizing that quality is about meeting or exceeding customer expectations. - Quality is risk management: Focusing on identifying, assessing, and mitigating risks to ensure consistent outcomes. - Quality is operational excellence: Viewing quality as the pursuit of efficiency and effectiveness in all processes. - Quality is innovation: Considering quality as the ability to innovate and adapt to changing demands. - Quality is value creation: Defining quality as the process of creating value for both the customer and the organization. These broader interpretations highlight how quality is integral to every aspect of an organization, not just those directly involved in production or compliance.

This diagram is spot on! I have often struggled to communicate that the value of quality management goes far beyond releasing product and ensuring compliance. Quality professionals impact every aspect of the company they work for.

Useless words: Synergy, Leverage, Holistic, Quality I was talking to Lesley a couple of weeks ago about useless jargon. Quality is now one of those meaningless words. At one point the definition of quality was simple. It meant good. The product was a good product. Now it has too many meanings. Scilife explained it well in the image. Here are a couple redefinitions to consider: Quality Management is business management Quality is compliance management Quality is continual improvement Quality is inspection Quality is process performance Quality is Leadership If you struggle to get quality aligned with your business, please reach out. I’m launching a guide on “How to Get Any Quality Project Approved” on 8/28. While I have packed this guide full of tips, tricks, examples, and bonus resources, if you’re like me, you’ll want to work through it once with a coach and have someone to ask questions. So together, with the guide I’m launching 1 group coaching session to work on embedding quality in our organizations. The session is limited to 5 spots. Join the newsletter for early updates and a discount on the launch price. https://lnkd.in/gj4hiy94

When you look at the whole, quality is there for the experience, from beginning to end.

Looking to Step Up Your Management Game? Here’s a Book That Gets It. If you’ve ever thought, “Managing would be easier if I had a roadmap,” then John Shook’s Managing to Learn might be your next read. Here’s why it’s worth a spot on your shelf: 📌 Real Stories, Real Solutions – Shook walks us through challenges every manager faces, with practical ways to tackle them head-on. This isn’t theory—it’s actionable. 📌 Problem-Solving, Simplified – The book dives deep into lean management principles, breaking down how to identify the root of a problem before jumping to solutions. 📌 Made for Managers at All Levels – Whether you’re a new manager learning the ropes or an experienced leader looking to refine your approach, this book is a toolkit for doing better, with less stress. Grab your copy from KKBooks and see how a fresh perspective can change the way you lead. https://buff.ly/414ZdUT What’s the best management advice you’ve received? Drop it below! ⬇️ #quality #qaqc #lean #sixsigma #manufacturing #mechanical #machine #qms #qualitymanagement #leanmanufacturing #management #industrialknowledge #continuousimprovemen #qualityassurance #kkbooks #managementbooks

Drive Continuous Improvement with the PDCA Cycle! 🔄 In any business or project, the PDCA cycle (Plan, Do, Check, Act) is a powerful framework for continuous improvement. 1️⃣ Plan - Identify the problem, discover where it started, and create an action plan. 2️⃣ Execute - Implement the plan and engage everyone to ensure smooth execution. 3️⃣ Verify - Analyze the results. Did things go as planned? Did the expected results occur? 4️⃣ Act - Reflect on the results. If it works, standardize the process. If it doesn’t, adjust and restart the cycle. This iterative approach ensures that we’re not just solving problems, but also continually improving our processes. Have you used PDCA in your processes? How has it helped your team? Share your thoughts in the comments! 👇 #PDCA #ContinuousImprovement #QualityManagement #LeanThinking #ProcessImprovement

The PDCA Cycle, also known as the Deming Cycle, is a fundamental tool for driving continuous improvement in any organization. It stands for Plan-Do-Check-Act and provides a structured approach for problem-solving and process enhancement. Plan: Identify an opportunity for improvement and develop a plan to achieve the desired change. Set objectives and determine the necessary steps. Do: Implement the plan on a small scale to test its effectiveness. This phase is about action and execution. Check: Analyze the results of the implementation. Compare the outcomes against the expected results to identify any discrepancies or areas for further improvement. Act: Based on the analysis, make necessary adjustments and standardize the successful improvements. If the plan didn't work as expected, refine and test it again. By continuously cycling through these four stages, organizations can foster a culture of relentless improvement and innovation. #ContinuousImprovement #PDCA #ProcessImprovement #LeanManagement #QualityControl

Embrace Continuous Improvement with the PDCA Cycle The PDCA Cycle (Plan-Do-Check-Act) is a powerful framework for driving continuous improvement and innovation in any organization. Whether you're refining a process or tackling a new project, PDCA keeps you on track: 1️⃣ Plan: Identify the problem, set objectives, and develop a strategy. 2️⃣ Do: Implement the plan on a small scale to test its effectiveness. 3️⃣ Check: Analyze the results, compare them against your objectives, and learn from the outcomes. 4️⃣ Act: If successful, scale up; if not, refine your approach and try again. This iterative process helps teams stay agile, reduce risks, and consistently enhance performance. Success isn't about perfection—it's about making steady progress, one cycle at a time. #ContinuousImprovement #PDCA #QualityManagement #LeanThinking #AgileMindset #Innovation