Many SaaS CEOs express concern about silo'ed functions in Sales & Marketing. The big mistake (I think) is in separating these two out and not having them both on the same "GTM" (go-to-market) or "Revenue" team. They've shared with me that they have a robust inbound lead flow and are doing well there. But they need to build the Outbound function, and certainly don't have Allbound (new trendy name for de-anonymizing web traffic and targeting them) up and running. Or vice versa: They staffed up their Sales team early and have a solid Outbound. But Inbound is near nonexistent and they now need to build that and integrate it with the functioning Outbound team. All GTM motions require multiple steps to ensure quality lead flow (and improve conversion rates to qualified pipeline and SQOs). Here's what I typically do when working with clients. You'll notice several steps are the same but the flows are distinct. Why? Because the lead *context* is different for each scenario. So messaging segmentation is key for each of the flows. Inbound 1 - Lead requests info 2 - Lead enters CRM 3 - CRM data is enriched via Clay or Apollo.io 4 - Lead is scored 5- ICP Leads routed to Sales Allbound 1 - Lead visits website 2 - Lead info is de-anonymized via RB2B or Smart CRM LeadFinder 3 - Lead enters CRM 4 - CRM data is enriched via Clay or Apollo.io 5 - Lead is scored 6- Sales reaches out Outbound 1 - Identify ICP Lead 2 - Enter Lead info to CRM 3 - CRM data is enriched via Clay or Apollo.io 4 - Lead is scored 5- Sales reaches out Have you tried this at your org yet?
I love it! De-anonymizing web traffic sounds way cooler than cold calling. Your "Allbound" concept for web traffic is intriguing – a nice alternative to the usual "outbound grind."
thanks for the shout out!
Love these insights!💛
Really great stuff...
I help companies build growth marketing programs by reverse-engineering their funnel.
6mowhen doing outbound, why do you recommend entering the lead info into the CRM? I prefer to use a sales engagement tool and move it to the CRM when the lead is interested. If you bulk import leads for outbound, you can get some terrible data hygiene if it's not controlled... Looking for an answer as I don't know what's best and why :)