Ann Onugha’s Post

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Customer Relations Management| Customer Success Expert| Customer Experience Support| CSR Coach| Administrator| China Drop shipping|CRM Specialist|Microsoft 365 Expert|Certified Project Manager

"Hector fights for the benefits of the people while Achilles fights for his benefits" (Troy, 2004) The above statement in the movie Troy dated 2004 was an introductory video shared during an interactive session held by our intelligent, energetic, amiable, lovable, analytic and beautiful Oremeyi Adeola Akah. The video was used to buttress the Interswitch Group's purpose which is to "Inspire Africa to greatness through innovation, value creation and excellence" Like a car being driven by an expert driver, she took us through the journey of Interswitch Group's inception in 2002, spanning over 22 years of existence, becoming a major stakeholder in the fintech industry, and cutting across other industries. We were made to understand that it will take Africans to solve Africa's problems and that is why Interswitch Group is committed to the development of Africa through innovation, value creation and excellence and ensuring seamless payments The following points were my takeaways from the session: 1. Do not despise your little beginning. 2. Consistency is key. 3. People will pay when you offer value. 4. Always be transparent and honest in your dealings. 5. Invest in people. Thank you for your time Oremeyi Adeola Akah, it was well spent and we enjoyed every moment spent with you.

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Oremeyi Adeola Akah

Chief Customer Success Officer, Interswitch | Fintech Start-up Expert | Operations, Process and Service Professional with over 19 years Experience Pioneering and Scaling Fintech and Electronic Payment systems across SSA.

2mo

Awwww. I deeply appreciate this Ann Onugha . I am glad the moments counted. Indeed let's go and do it for Africa cos #Africa deserves more !!!!

Rosemary Igboekwe

Customer Experience Lead @ Enterprise Life Nigeria | Customer Retention, Experience Management

2mo

Interesting

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Maureen Ogbonna

Top 50 Inspiring Nigerian Women 2023| Board Member| Lecturer| I help Senior Executives and Organizations to Transform their Business Performance

2mo

Well done, Oremeyi...Acing it as usual.

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