Alina Vandenberghe 🌶️’s Post

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Co-founder & co-CEO @Chili Piper 🔥 Here I talk about lessons I learned to jumpstart my career from intern to SVP. And to grow a company from 0 to almost $1Bn

Most CMOs secretly hate their boss (aka their CEO, aka people like me). Here’s why Marketing can’t do miracles when the product is bad . Yet CEOs think Marketing bringing new pipeline will magically erase all the product problems. No. News of a bad product travels fast, and it has to be fixed at the core CEOs understand well outbound, close rate and pretty much everything that the sales department does. But they have a lot less understanding when it comes to marketing. Why? Because marketing can be done in many ways And a lot of it can’t be tracked fully (yet) One has to understand deeply how a brand plays a role in outbound, overlapping channels to decrease sales cycle, mixed attribution, and so forth As a result, many think of marketing as the department that spends but has little ROI to show  Or the department that creates blog posts, pretty website pages, spends a fortune on the booths, or spends a fortune on swag A lot less understand how to create a brand. And to recognize brand talent in a marketer. And to truly let them shine. They want quick results. There’s nothing quick when it comes to brand work. It is always a long game, and few have the patience to see it play out They just expect that ad spend will just fix all the fundamentals that are missing In addition, few understand that culture and EX plays a big role in brand/marketing. Because the way your team shows up on calls/at events is a reflection of it. If your employees are unhappy, there’s no easy fix a marketer can deploy Marketing has to collaborate with many stakeholders. If the right culture is not cultivated and the right metrics to align the various teams it’s very hard to get everyone to collaborate. People fighting for metrics that make them look good is not fun  It gets exhausting to push everyone towards the same goal if you feel you’re at odds with one another All the marketers out there are tired of short tenures where they have short times to deploy quick fixes that won’t do miracles But there’s some hope: I see more and more founders understanding that this is a long-term game And those who hire genius marketers make it a lot further than those who don’t So maybe maybe the tides are turning slowly P.S. this photo is of Tim Davidson trying to convince me not to spend a fortune on a booth

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Tashina Fleming

I help B2B SaaS companies make $$$ through words I Marketing Consultant & Copywriter

7mo

This. Most CEOs don't realize that a lot of their product problems are actually culture problems. Marketing is a three-sided dice with the employee experience being one of them. Customers research sites like Glassdoor to see if companies actually back up what they say and claim to be. Shocking how few CEOs know how employee happiness/experience plays into brand equity.

Nathan Thompson

Head of Content Strategy (🧠 + 🤖+ ✍️) @ Copy.ai || Rewriting outdated playbooks and ridding the world of GTM Bloat for good.

7mo

This is great perspective, and something we chatted about internally as a team yesterday. One of the benefits (we view) of AI-driven content is that it lets us automate the stuff that doesn't need much human insight (high-level TOFU posts, sales enablement stuff, research with links to verify, etc) And with the free time back, we can focus more on narrative, branding, etc. at a more granular level. This has led to more pipeline which has led to our marketing reputation changing from the "spender" to integral part of our lead gen efforts In other words, this is the first company I've been at where marketers get a **real** seat at the big kids' table, and I think it's because we're finally spending the budget how it should be spent

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Barry Duffy

I Help B2B & SaaS Companies Generate Leads, Increase Pipelines and Grow Revenue With ABM & Demand Gen I Sales-Led GTM I Hubspot Expert I Marketing Leader For Hire I Co-Founder @Smarketrs

7mo

Love your perspective on this Alina Vandenberghe 🙌 and I hope the tide is turning. Two areas of tension that I’ve recently seen between revenue teams (I’m including marketing in here as we were aligned to a revenue goal) and CEOs were: 1) Revenue targets created to satisfy investors and not grounded in reality on the actual size of TAM and sales cycles. So Boone bought into them. 2) No recognition that changes to the product meant that the business model had changed and it was no longer working for a large number of existing clients. Lack of recognition of this created conflict between product and revenue teams.

Fredrik Selander

CMO l Marketing | Demand Generation | AI

7mo

I really hope this is not the case Alina Vandenberghe. But you certainly pinpoint a couple of potential challenges and disconnects that could create friction. It is true that marketing cannot solve a poor product, and that brand work often takes a lot of time. Additionally, marketing impact is difficult to track even with fancy attribution tools or proper technical setup. But everyone can feel the positive effect when you have been successful, and most of the tools and brands you know about are not because a sales rep called you to inform about them. It is likely due to marketing and a positive customer experience that is rooted by a successful sales process, implementation and a product that solves a real problem. While marketing has become multifaceted and advanced, it has simultaneously become more difficult to explain and attribute. It’s already hard for marketers to keep up with all the advancements within SEO, Paid Social, SEM, ABM, CRO, PR, Organic Social, Event marketing, Sales enablement, Partner enablement, Brand, Comms, Sponsorships etc.   Your post calls for more marketing education of CXOs and even boards.

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Celine Fosse

CMO & Co-Founder | 50 CMOs to Watch | GTM Advisor

7mo

Spot on, Alina Vandenberghe, once again! I've worked with a series of B2B SaaS, and transitioning from B2C marketing was quite a shock at first. Many of the B2C brands we love and recognize thrive because their C-suite prioritizes branding in their strategy. How is this not a priority in B2B? It can be exhausting for CMOs to constantly educate/negotiate/defend the value of building a brand. But there is hope, how about starting a marketing school for B2B CEOs? I can totally see you leading the way! 😎👊🏻🫶🏻🤗

Loredana Qvist 🙋♀️

CRO & Co-Founder @Salestools | AI SDR's first launched in '18 🔥 Personalised emails isn’t enough - AI can engage with prospects, handles follow-ups, objections & books meetings!

7mo

Marketing is a machine that has to keep going, but today there are many ways is triggered, many channels that don’t grow over night, what we did early on we give the customer the experience that made them say we can’t miss. That made helped us grow mostly through’word of mouth’ . So this is not marketing but somehow we felt it supported all the marketing activities.

Ludovic Pivetal

Head Of Marketing at Kantox by BNP Paribas

7mo

Then, I must be an exception there. Hopefully, I am not the only one. I might be very lucky but, as you said, I guess it reflects 1. the level of maturity and competence of both actors .2. The company culture and the ability to dialog and/or compromise 3. A good dose of empathy to put yourself in the other shoes and create bridges.

La Toya Hodge

Growth Marketing Leader | Customer Obsessed | Coach + Team Builder| Tenacious Storyteller| Big Thinker & Do-er| SaaS Startup-SMB-Enterprise| Dragon Slayer| Optimist

7mo

Amen...

Frida Ahrenby 🧚🏼

CMO @Rillion | AP Automation for your peace of mind | Board Member I Tech & Start-up Advisor

7mo

Alina i do feel that the tides are turning but it takes attentive founders like yourself as well as forward leaning b2b tech companies to help drive that awareness and change.

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