Aerobernie’s Post

While Biden’s automatic refund policy promises to benefit passengers and customers, airlines and travel firms may struggle to keep up. The demand for instant refunds, the risk of fraud, the complexity of handling travel packages, the need for substantial technological investments, and the pressure of tougher competition will all contribute to a challenging transition period. As you navigate these roadblocks, outsourcing offers some much-needed relief. It ensures that you can handle large volumes of transactions quickly and accurately. Read our blog for more about this looming change in the travel industry. https://buff.ly/4ceLfll #BeSuper #TravelIndustry #CustomerService #Airlines #BidenHarris #CustomerExperience #TravelAgencies

All regions showed growth for international passenger markets in August 2024 compared to August 2023. Ticket sales in May-July for travel in August-September showed a 6.6 per cent year-on-year increase, which bodes well for further strong growth this year.

Increased interruptions and delays at the airport and beyond mean more travelers need seamless claim processing.🛫 Many travelers express frustration with the lack of clarity and communication in the claims and payout process. Even the Department of Transportation is paying attention, implementing new rules that require airlines to quickly refund consumers for inconveniences like canceled flights. Read our latest blog post for more on how to make travel payouts faster and simpler: https://hubs.ly/Q02BN6qn0

All change! Transport operators are wrestling with new travel patterns. In recent years UK transport operators have endured a series of structural shocks, including: 🟢shifts in consumer behaviour triggered by the Covid-19 pandemic 🟢surging cost inflation 🟢government policy interventions A few economists from the #Transport and #Strategy teams, Tim Black, Matthew Shepherd and Alicia Wyke, provide their insights in the first chapter of our latest collection of articles ‘🚉The long road to cleaner transport and travel’, examining how the challenges of changing demands mirror those faced by many other retail and consumer markets. It also discusses how transport businesses are evolving their value strategies in response to these changes. Click here to read their analysis: https://okt.to/Hz1bi3

New Rule States Airlines Must Refund Long Flight Delays 1️⃣ Planning on traveling for the holidays? 2️⃣ You'll want to know about the new Department of Transportation rule that just took effect, reshaping how airlines handle refunds. 3️⃣ Here's what it means: Significant delays now have clear definitions: 3+ hours for domestic flights and 6+ hours for international flights automatically trigger refunds. 4️⃣ But that's not all. You're also entitled to automatic refunds for: 🔹🔹 Airport changes 🔹🔹 Added connections 🔹🔹 Downgraded seating 🔹🔹 Non-working paid Wi-Fi 🔹🔹 Delayed baggage (after filing a report) 5️⃣ The best part? No more paperwork or long phone calls. Airlines must now process these refunds automatically. #Travel #Airlines #ConsumerRights #Transportation #TravelTips #ConsumerProtection Source: https://lnkd.in/g6TJaVW8

🚌 🚂 ✈ While most of what I do relates to the food and retail sectors, many of the challenges and strategies to respond are equally applicable across other consumer-facing industries. Take 'value' - from reshaping pricing and product ranges to deal with higher costs and more varied competitor models, to reassessing & refining the role of promotions and loyalty schemes to drive specific customer behaviours, to unlocking wider revenue streams linked to retail media, the parallels are striking. Together with couple of colleagues we've written a short piece on how this looks for the transport sector, here.

⚡ Freight Traffic at Turkish Airports Reached 2024 Million Tons in 2,2 - Freight traffic at airports in Turkey in the first 2024 months of 6 exceeded 2,2 million tons, an increase of 14,7 percent compared to the same period last year.

"UK #airport drop-off and pick-up fees have reached an all-time high, causing significant financial burden and inconvenience for travellers. These excessive charges not only add to the cost of travel but also disrupt the seamless experience that passengers expect. It's time for airports to prioritise customer satisfaction over profit margins and reconsider these exorbitant fees that are driving travellers away. Share your thoughts on how these fees are impacting your travel experiences." You can also read The BTA’s latest white paper which tackles this issue head-on, showing how the charges harm consumers, business travel, and the whole travel industry. Download the full white paper here. #businesstravel #corporatetravel #DroptheDropOffFees! ✈️

Planning on traveling for the holidays? You'll want to know about the new Department of Transportation rule that just took effect, reshaping how airlines handle refunds. Here's what it means: Significant delays now have clear definitions: 3+ hours for domestic flights and 6+ hours for international flights automatically trigger refunds. But that's not all. You're also entitled to automatic refunds for: ➡️ Airport changes ➡️ Added connections ➡️ Downgraded seating ➡️ Non-working paid Wi-Fi ➡️ Delayed baggage (after filing a report) The best part? No more paperwork or long phone calls. Airlines must now process these refunds automatically. 🎯 #Travel #Airlines #ConsumerRights #Transportation #TravelTips #ConsumerProtection Source: https://lnkd.in/eSPZdK2w

Planning on traveling for the holidays? You'll want to know about the new Department of Transportation rule that just took effect, reshaping how airlines handle refunds. Here's what it means: Significant delays now have clear definitions: 3+ hours for domestic flights and 6+ hours for international flights automatically trigger refunds. But that's not all. You're also entitled to automatic refunds for: ➡️ Airport changes ➡️ Added connections ➡️ Downgraded seating ➡️ Non-working paid Wi-Fi ➡️ Delayed baggage (after filing a report) The best part? No more paperwork or long phone calls. Airlines must now process these refunds automatically. 🎯 #Travel #Airlines #ConsumerRights #Transportation #TravelTips #ConsumerProtection Source: https://lnkd.in/gC9UyAi3