From the course: Supporting Non-Native English Speakers at Work
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The impact of cultural norms
From the course: Supporting Non-Native English Speakers at Work
The impact of cultural norms
- Okay, your org knows the drill, but probably dreads it. It's performance appraisal or performance review time. Team members don't like writing about themselves because they don't know what to write to focus on their impact. People managers prefer to skip spending time crafting their careful feedback and everyone involved trudges through the exercise. You survive it another year, but you don't necessarily celebrate the most important work and illuminate critical central challenges and opportunities facing your teams. Moreover, employees who are non-native speakers often show more hesitancy in describing their impact and the appraisal process can unintentionally perpetuate divided outcomes for employee retention and advancement. Here's some things to consider. Cultural norms greatly impact the way we talk about ourselves. So let me address the cultural norms of collectivism versus individualism. As I…
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Contents
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Supporting non-native English speakers at work1m 32s
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Combining cultural humility with cultural intelligence3m 30s
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Myths about accents5m 21s
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What is accent bias?3m 42s
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Reducing accent bias at work5m
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Speaking English inclusively5m 30s
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Using phrasal verbs? Cut it out3m 44s
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Names and identity4m 9s
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Let’s stop asking “Where are you from?”2m 36s
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The impact of cultural norms3m 52s
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Understanding direct and indirect communication3m 55s
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Feedback loops increase understanding2m 59s
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Technology that supports communication4m 53s
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