From the course: Supporting Non-Native English Speakers at Work
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Feedback loops increase understanding
From the course: Supporting Non-Native English Speakers at Work
Feedback loops increase understanding
- Here's a strategy that many people find helpful. Create a communication loop to ensure that you've been understood. Good communication is a two-way process. In order to make sure you're being understood during a meeting or one-on-one, it may be useful to check in with a listener periodically to ensure that they've understood your message and vice versa. It's important to check and verify that you've understood what's being communicated to you. Here are some helpful tips to ensure that your communication is clear and efficient. Communicate just one message at a time. Don't confuse the receiver with multiple messages and make them sort through all of them. Don't try to soften the language when you need to give a difficult decision or comment. Politeness can be confusing to hear for non-native speakers. "I'm afraid we might not get the funding you needed. "I'm afraid? "What are you afraid of?" Be assertive without being…
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Contents
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Supporting non-native English speakers at work1m 32s
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Combining cultural humility with cultural intelligence3m 30s
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Myths about accents5m 21s
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What is accent bias?3m 42s
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Reducing accent bias at work5m
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Speaking English inclusively5m 30s
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Using phrasal verbs? Cut it out3m 44s
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Names and identity4m 9s
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Let’s stop asking “Where are you from?”2m 36s
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The impact of cultural norms3m 52s
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Understanding direct and indirect communication3m 55s
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Feedback loops increase understanding2m 59s
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Technology that supports communication4m 53s
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