Operational Excellence Foundations
With Richard Chua
Liked by 24,089 users
Duration: 1h 32m
Skill level: Intermediate
Released: 4/4/2018
Course details
Understand and apply operational excellence to improve your organization's processes, products, and services for sustained competitive advantage.
Dr. Richard Chua, consultant, professor and certified Lean Six Sigma Master Black Belt trainer, explains the fundamentals of operational excellence-from key concepts and tools to methodologies and implementation best practices. He explains lean principles and shows how to eliminate variation, operationalize the voice of the customer (VOC), error proof, and build in quality at the source. He covers methodologies such as Lean Six Sigma (DMAIC), Kaizen, Design for Six Sigma (DMADV), and value stream management (VSM), and shows how to choose the right one for your application. He concludes by sharing implementation best practices to drive the right mindset, behaviors, and results for sustaining operational excellence.
Skills you’ll gain
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Meet the instructor
Learner reviews
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Ufuoma Uwejeyan
Ufuoma Uwejeyan
General Manager @ Sage Grey Technologies Limited | Strategic Finance Leader| Driving Revenue Growth & Operational Excellence | Expertise in Fintech,…
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Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 3 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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