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It’s here! We’re thrilled to launch The Frontline Opportunity – A Guide for Frontline Managers! If you lead a frontline team, this is for you…
It’s here! We’re thrilled to launch The Frontline Opportunity – A Guide for Frontline Managers! If you lead a frontline team, this is for you…
Liked by Young-Jae Kim
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Many experts suggest that an ideal span of control for managers is 6–8 direct reports to ensure optimal effectiveness. This range enables managers to…
Many experts suggest that an ideal span of control for managers is 6–8 direct reports to ensure optimal effectiveness. This range enables managers to…
Shared by Young-Jae Kim
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Frontline workers power the industries we all rely on, yet they often face challenges like high turnover, disengagement, and limited support. At…
Frontline workers power the industries we all rely on, yet they often face challenges like high turnover, disengagement, and limited support. At…
Liked by Young-Jae Kim
Experience
Education
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The University of Georgia
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• Research Interests: Assessment center, Leadership, Team and network, Personnel selection & Promotion, Computational analysis, Big data & Machine learning
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More activity by Young-Jae
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I am excited to join the stellar lineup for Employbridge's Contact Center Executive Forum on February 5th! Join us for insightful discussions led by…
I am excited to join the stellar lineup for Employbridge's Contact Center Executive Forum on February 5th! Join us for insightful discussions led by…
Liked by Young-Jae Kim
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This is a great read from Muriel Clauson Closs, PhD and Anthill on why and how leaders need to communicate with frontline workers.
This is a great read from Muriel Clauson Closs, PhD and Anthill on why and how leaders need to communicate with frontline workers.
Liked by Young-Jae Kim
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🚀 Making Translation Simple, Scalable, and Effective 🌎 At Anthill, we believe that translation isn’t just about converting words—it’s about…
🚀 Making Translation Simple, Scalable, and Effective 🌎 At Anthill, we believe that translation isn’t just about converting words—it’s about…
Liked by Young-Jae Kim
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I absolutely love working on this team alongside our amazing clients everyday. Looking forward to all that 2025 brings!
I absolutely love working on this team alongside our amazing clients everyday. Looking forward to all that 2025 brings!
Liked by Young-Jae Kim
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Reflecting on 2024, I'm filled with gratitude for what has been a remarkable year at JFFVentures. Returning to work in January after welcoming my…
Reflecting on 2024, I'm filled with gratitude for what has been a remarkable year at JFFVentures. Returning to work in January after welcoming my…
Liked by Young-Jae Kim
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🌟 Exciting Research Milestone for Frontline Employers and the Anthill Team! 🌟 Today, we delivered the final report to one of our clients…
🌟 Exciting Research Milestone for Frontline Employers and the Anthill Team! 🌟 Today, we delivered the final report to one of our clients…
Liked by Young-Jae Kim
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Anthill has had the pleasure of collaborating with CableLabs and Lisa Schwab to explore opportunities to support the cable industry as they go…
Anthill has had the pleasure of collaborating with CableLabs and Lisa Schwab to explore opportunities to support the cable industry as they go…
Liked by Young-Jae Kim
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Working with leaders of distribution centers and field operators we often here the same thing -- when a worker stays 90 days they are likely staying…
Working with leaders of distribution centers and field operators we often here the same thing -- when a worker stays 90 days they are likely staying…
Liked by Young-Jae Kim
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I have a great many things to be grateful for. And this is the time of year when I try to slow down and really notice those things. It's a very full…
I have a great many things to be grateful for. And this is the time of year when I try to slow down and really notice those things. It's a very full…
Liked by Young-Jae Kim
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For students interested in applying to doctoral programs in Industrial-Organizational Psychology, particularly Black or African American, Indigenous…
For students interested in applying to doctoral programs in Industrial-Organizational Psychology, particularly Black or African American, Indigenous…
Liked by Young-Jae Kim
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This Thanksgiving, I’m reflecting on the moments and people I’m deeply grateful for, especially as we close out 2024. In September, I found myself…
This Thanksgiving, I’m reflecting on the moments and people I’m deeply grateful for, especially as we close out 2024. In September, I found myself…
Liked by Young-Jae Kim
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While many of us will enjoy Thanksgiving weekend relaxing, eating, and shopping with loved ones, let's take a moment to say thank you to the scores…
While many of us will enjoy Thanksgiving weekend relaxing, eating, and shopping with loved ones, let's take a moment to say thank you to the scores…
Liked by Young-Jae Kim
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Why do companies invest so much in training managers to provide coaching but invest so little in training employees on how to receive feedback? Most…
Why do companies invest so much in training managers to provide coaching but invest so little in training employees on how to receive feedback? Most…
Liked by Young-Jae Kim
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At Anthill, we talk to thousands of workers and learn how they are feeling about their jobs. One consistent theme - poor communication from leaders…
At Anthill, we talk to thousands of workers and learn how they are feeling about their jobs. One consistent theme - poor communication from leaders…
Liked by Young-Jae Kim
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In the #logistics world, #frontline managers handle everything from hiring to real-time operations. But with the power of AI, they can now automate…
In the #logistics world, #frontline managers handle everything from hiring to real-time operations. But with the power of AI, they can now automate…
Shared by Young-Jae Kim
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