William A Retana

William A Retana

Jacksonville Beach, Florida, United States
2K followers 500+ connections

About

With over 18 years of experience in IT and communication technologies, I am a visionary…

Activity

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Experience

  • MMI - Medical Microinstruments, Inc. Graphic

    MMI - Medical Microinstruments, Inc.

    Jacksonville, Florida, US & Pisa Italy

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    Jacksonville, Florida, United States & Pisa Italy

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    Jacksonville, Florida, United States

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    Jacksonville, Florida Area

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    Jacksonville, Florida Area

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    Jacksonville, Florida Area

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    Daytona Beach, Florida Area

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    Green Belt Certified, Bell Helicopter Affiliate

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    Jacksonville, Florida

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    Orange Park, FL

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    Jacksonville, Florida Area

Education

  • Harvard University Graphic

    Harvard University

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    Cybersecurity Law, Risk, Assessment, Compliance, Information Security, Application Threats

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    Activities and Societies: International Studies

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    Activities and Societies: Six Sigma Green Belt Certification LEAN DMAIC

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    Use of Quality management tools and methods to identify and remove the cause of defects in business processes using the DMAIC project methodology.

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    Activities and Societies: Omega Phi Alpha, Soccer, Golf

    Information Technology

  • - Present

Licenses & Certifications

  • Scaled Professional Scrum master (SPS)

    Scrum.org Scrum Alliance

    Issued
  • ICAgile Certified Professional (ICP) Scrummaster

    ICAgile

    Issued
    Credential ID 529201552843PM
  • Crestcom International

    Bullet Proof Manager Certification

    Issued
  • Business Leadership

    Textron University

    Issued
  • Green Belt Six Sigma DMAIC/LEAN

    Textron Six Sigma

    Issued

Volunteer Experience

  • Lutheran Services Florida Graphic

    Lead Coordinator Repairing Sr Homes

    Lutheran Services Florida

    - 1 year 2 months

    Social Services

    The work was rewarding helping families to build and repair their homes.

  • Dreams Come True of Jacksonville Graphic

    Volunteer

    Dreams Come True of Jacksonville

    - Present 8 years 8 months

    Children

    Volunteered for the Dreams Come True Foundation - Dreams Day in Jacksonville, FL. Children with life threatening illnesses. https://www.youtube.com/watch?v=hRyP1V94BDs

Courses

  • Business Law & Ethics

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  • Information Technology

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  • Marketing

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  • Strategic Thinking & Planning

    070811

  • Transformational Leadership

    020811

  • eCommerce Retail

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Projects

  • DMAIC LEAN Project / National Operations Center Compliance

    The objective is to improve the NOC power redundancy system for all company business continuity and disaster recovery planning systems. The project was tied to our GDP Strategic Plan. Used the following Six Sigma tools: Scoping, SIPOC, Flow Diagram, Fishbone, CE Matrix, MSA, Test for Normality, Process Control Analysis, Capability Analysis, FOV Tree, Passive Quantitative/Qualitative Analysis, Improvement-Safety-Delivery Plan, Implentation Plan. Results of project provided a 450k savings to…

    The objective is to improve the NOC power redundancy system for all company business continuity and disaster recovery planning systems. The project was tied to our GDP Strategic Plan. Used the following Six Sigma tools: Scoping, SIPOC, Flow Diagram, Fishbone, CE Matrix, MSA, Test for Normality, Process Control Analysis, Capability Analysis, FOV Tree, Passive Quantitative/Qualitative Analysis, Improvement-Safety-Delivery Plan, Implentation Plan. Results of project provided a 450k savings to the corporate bottom line.

Honors & Awards

  • Outstanding 5 Rating TIS Security Audit

    TIS Audit & Security Services

    Textron Audit Services performed an audit of the information technology (IT) general security controls at SkyBOOKS Inc located in Jacksonville, FL. The purpose of this audit was to ensure that the IT general controls related to the information security, IT Organization, application changes, new development, and computer operations are adequately designed, functioning as management intends, and in compliance with applicable policies.
    Ratings: 1 Lowest - 5 Highest

Languages

  • Spanish

    Native or bilingual proficiency

  • English

    Native or bilingual proficiency

Organizations

  • Member Project Management Institute North East Florida

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    - Present

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