Vijay Iyer

I’m thrilled to share that my latest whitepaper on Account-Based Experience (ABX), now live on www.tcs.com! 🚀 ABX is transforming B2B customer engagement by delivering more personalized, targeted experiences. In this paper, I explore how ABX can fuel new growth by optimizing your strategies for key accounts and driving deeper relationships with customers. #ABX #AccountBasedExperience #B2BEngagement #tcsinteractive #CustomerSuccess #B2BTransformation #Personalization

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I'm EXCITED to share that I will be presenting again at our upcoming annual conference, Dayforce Discover 2024 in Las Vegas! This year, I will be presenting alongside Ed Turi, MBA and Rafael Tercarolli on how to best guide your HR transformation and strategy using the concept of HCM maturity. Join us and register using the link in the original post below! #DayforceDiscover #HCMtransformation #HCMmaturity

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The EY AR conference showed how EY is building and enhancing cloud-based platforms for enterprises looking to digitalize their operations. Nexus, FDL, Fabric, and managed services are helping them implement new tech faster with greater reliability. #AI #digitaltransformation EY #Nexus #Fabric #cloud #datamanagement #managed_services #environmental #regtech

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Tech Brews & Consulting Views May’24 Edition Highlights where we learned and discussed how to elevate Salesforce development with CI/CD with Amit Sanwariya, Vinayak Dadhich, and fellow Jaipur Marketers. 🤗👇 #trailblazercommunity #salesforce #trailhead #jaipurmarketers

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Virtusa partnered with SHL to tackle technical debt while prioritizing customer experience. Through collaboration, weekly check-ins, and an understanding of SHL's business, We addressed concerns and helped them adopt best practices for future success. See how: https://lnkd.in/egTe5-fu #EngineeringFirst #WorkplaceTransformation #CustomerExperience #virtusa

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This article breaks down how new AI-powered legacy discovery capabilities for Pega GenAI Blueprint can reshape how enterprises approach digital transformation. New enhancements directly address the most pressing challenges facing enterprise IT today: technical debt and modernizing legacy systems. https://pe.ga/4gBsYko

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Excited to explore the capabilities of Pega Gen AI! As we continue to navigate rapidly evolving landscape of artificial intelligence, Pega Gen AI is proving to be a game-changer in the world of digital transformation. Here's why: Enhanced Efficiency: Pega Gen AI leverages advanced machine learning algorithms to streamline business processes, reduce manual effort, and increase operational efficiency. This means teams can focus more on strategic initiatives and less on repetitive tasks. Intelligent Automation: By integrating AI-driven decision-making into workflows, Pega Gen AI ensures that businesses can automate complex processes with precision. This leads to faster turnaround times and improved accuracy. 🔍 Insightful Analytics: With powerful analytics capabilities, Pega Gen AI provides deep insights into business operations. This helps in identifying trends, uncovering opportunities, and making data-driven decisions that propel growth. 🛠️ Customizable Solutions: Pega Gen AI offers highly customizable solutions tailored to the unique needs of each organization. Whether it's customer service, marketing, or operational management, the platform adapts to deliver optimal results. 📈 Scalability and Flexibility: Built to scale with your business, Pega Gen AI can handle increasing workloads and evolving requirements effortlessly. Its flexible architecture ensures that it can integrate seamlessly with existing systems and processes. As we embrace this innovative technology, the potential for transforming how we work and deliver value is immense. Looking forward to leveraging Pega Gen AI to drive digital transformation and achieve new heights of success! #ArtificialIntelligence #PegaGenAI #DigitalTransformation #Innovation#BusinessGrowth #AI #MachineLearning#Automation

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In this article compiling predictions from industry leaders, Pega's Don Schuerman weighs in on how AI will help advance CX in 2024, as well as why those who implement responsible AI will come out on top. https://pe.ga/3YPvZbg

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At Americana, rapid growth over the last 20+ years meant disparate on-premises ERP environments, which needed to be unified to a single cloud solution. Americana selected @Cognizant as its implementation partner in its journey to Oracle Cloud. We helped to set up the architecture easily. We started implementing processes quickly using OCI, to design, automate, and integrate over 160 business processes spanning finance, human resources, supply chain, and marketing activities in less than six months. Americana has established a state-of-the-art BPM that provides complete transparency and visibility into processes while reducing process turnaround time. Read the complete success story here<https://cogniz.at/3VWDLwM>. #oracle #oracleerp #erp #legacy #onpremise #bpm #cloud #oraclecloud

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In today's business environment, organizations are placing a significant emphasis on Customer Experience (CX) for good reason. However, overlooking the mounting technical debt could pose a substantial risk to the CX journey. It's crucial to prioritize and tackle both aspects urgently. Check out the HFS Research article showcasing how Virtusa supported SHL in addressing the technical debt challenge without disrupting CX. #Virtusa #CustomerExperience #CX #TechnicalDebt

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In a discussion with Salvi Mittal, ETCIO, Nilesh Kambli, CFO, Star Health and Allied Insurance Co. Ltd delves into how Oracle #CloudApplications have streamlined and #automated their #financeoperations giving them an edge over competition. https://lnkd.in/gaj8b82h

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The convergence of Robotic Process Automation (RPA) and Generative AI is unlocking a new frontier in business operations, with the emergence of "Agentic AI" as a transformative force. While RPA has been pivotal in automating repetitive tasks, integrating Generative AI elevates these systems to a new level of intelligence and adaptability. This fusion enables systems to go beyond executing predefined processes—they can now understand context, make informed decisions, and generate human-like responses. "Agentic AI" introduces AI agents capable of autonomous decision-making and action, significantly enhancing organizational efficiency and innovation. Businesses embracing this integrated approach can achieve dynamic and responsive operations, driving improved outcomes and gaining a competitive edge. This evolution marks the shift from simple automation to intelligent systems, paving the way for more sophisticated and effective business process transformation.

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The news that Salesforce is in advanced discussions with Informatica for a possible acquisition is a significant moment in the evolution of data-driven business. This partnership moves beyond just enhancing CRM capabilities, indicating a shift towards a more comprehensive approach to data integration and management. As we move into a post-CRM and CDP era, it's time to embrace the power of data and unlock new possibilities for your business.   Let's hope that Salesforce doesn't bring CDP back to the market for the fourth time with Informatica. 😁 #DataDriven #InnovateWithInformatica #cdp

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𝐔𝐧𝐥𝐨𝐜𝐤𝐢𝐧𝐠 𝐭𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐄𝐚𝐫𝐥𝐲 𝐏𝐚𝐲 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐬 𝐟𝐨𝐫 𝐒𝐮𝐩𝐩𝐥𝐢𝐞𝐫𝐬 𝐢𝐧 𝐇𝐢𝐠𝐡𝐞𝐫 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧 In today’s fast-evolving world, higher education institutions are increasingly recognizing the strategic value of supporting their suppliers through early payment programs. These programs, often powered by modern business systems and Skyscend supply chain finance (SCF) programs, create a win-win scenario that not only boosts supplier relationships but also strengthens the entire supply chain ecosystem. Here's how: 𝑰𝒎𝒑𝒓𝒐𝒗𝒆𝒅 𝑪𝒂𝒔𝒉 𝑭𝒍𝒐𝒘 𝒇𝒐𝒓 𝑺𝒖𝒑𝒑𝒍𝒊𝒆𝒓𝒔: Early pay programs provide suppliers with faster access to their funds, improving their cash flow. This is especially valuable for smaller suppliers who may struggle with cash flow gaps, allowing them to reinvest in their businesses and keep operations running smoothly. 𝑰𝒏𝒄𝒓𝒆𝒂𝒔𝒆𝒅 𝑺𝒖𝒑𝒑𝒍𝒊𝒆𝒓 𝑳𝒐𝒚𝒂𝒍𝒕𝒚 𝒂𝒏𝒅 𝑺𝒕𝒂𝒃𝒊𝒍𝒊𝒕𝒚: By offering early payments, higher ed institutions can build stronger, more reliable partnerships with suppliers. This creates an environment of trust, which is critical for ensuring that the supply chain remains agile and resilient, even in challenging times. 𝑬𝒏𝒉𝒂𝒏𝒄𝒆𝒅 𝑹𝒊𝒔𝒌 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: Modern business systems equipped with SCF tools enable institutions to better manage and mitigate supply chain risks. Through transparent, real-time data, universities can assess their suppliers' financial health and make more informed decisions. 𝑶𝒑𝒕𝒊𝒎𝒊𝒛𝒆𝒅 𝑾𝒐𝒓𝒌𝒊𝒏𝒈 𝑪𝒂𝒑𝒊𝒕𝒂𝒍: For universities, the combination of early payment solutions and SCF allows for better working capital management. Institutions can negotiate better payment terms and optimize their own cash flow without disrupting supplier relationships. Sustainability and Ethical Sourcing: Many higher ed institutions are also using these programs as a way to support sustainable and ethical sourcing practices. By ensuring that suppliers receive timely payments, universities help foster a more equitable and socially responsible supply chain. As the demand for greater transparency and efficiency in higher education procurement grows, early pay programs powered by modern business systems are proving to be an essential tool in strengthening the resilience of supply chains and ensuring long-term success for all stakeholders. #HigherEducation #SupplyChain #Fintech #EarlyPay #BusinessSystems #SupplyChainFinance #SustainableProcurement #Innovation #CashFlowManagement SAP SAP Ariba Skyscend Inc. invenioLSI #HERUG #Educause

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At Americana, rapid growth over the last 20+ years meant disparate on-premises ERP environments, which needed to be unified to a single cloud solution. Americana selected @Cognizant as its implementation partner in its journey to Oracle Cloud. We helped to set up the architecture easily. We started implementing processes quickly using OCI, to design, automate, and integrate over 160 business processes spanning finance, human resources, supply chain, and marketing activities in less than six months. Americana has established a state-of-the-art BPM that provides complete transparency and visibility into processes while reducing process turnaround time. Read the complete success story here<https://cogniz.at/3zBGrZr>. #oracle #oracleerp #erp #legacy #onpremise #bpm #cloud #oraclecloud

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