Terika Richardson, FACHE

KH's most recent Flash Report unveils promising signs of financial performance, with a notable slowing of margin decline. The widening gap between lower and higher performing organizations highlights the focus on long-term investment and innovation in high-performing orgs. Lower performing organizations must focus on enhancing efficiencies and reworking key elements like their operating model and portfolio management. Explore the insights in the report here: [National Hospital Flash Report May 2024 Metrics](https://lnkd.in/ggUcyDPh). For resources to boost performance, visit us at https://lnkd.in/enBa3Tp

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80% of healthcare organizations report only moderate success with current digital tools for patient self-management. Where do they see potential? Find out in this report. https://lnkd.in/gA6RaaTX

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Affiliating with a larger health system isn’t the only option for independent hospitals. In a new article, #ECGMC partner Andy Bachrodt explores the market factors driving consolidation and what hospital leaders need to consider when contemplating a transaction. #mergersandacquisitions #healthsystems

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100% satisfaction in birth metrics! What is the secret? Cleveland Clinic achieved 100% satisfaction across five birth metrics, a notable feat that Becker's Hospital Review highlighted. Cleveland Clinic adopted TeamBirth in October 2022. TeamBirth is a care delivery model jointly created in 2021 by Harvard Pilgrim Health Care, Ariadne Labs and UMass Memorial Health. It emphasizes routine check-ins with all patient care team members and family at key points to streamline communication about birth preferences and patient status, using a whiteboard as a key tool. Since adopting it, the health system saw the rate of C-sections for Black mothers go down from 41% to 22%. Rates also improved for white mothers, dropping from 27% to 23%, bringing the outcomes for its patient populations to a more equitable level. ▶ Satisfaction went up across five categories in 2022 to a perfect 100% for: ➡ Friendliness/courtesy of the unit — up 10% from 2022. ➡ Staff concern, information about progress and baby’s condition — up 12% from 2022. ➡ Nurse promptness in responding to patient call — up 12% from 2022. ➡ Nurse's attitude toward patient requests — up 13% from 2022. ➡ Doctor and staff working together during birth — up 15% from 2022. Patient satisfaction grew by 23% — from 72% in 2022 to 95% in 2024 — for how well they felt Cleveland Clinic managed their pain during labour. Transparent communication is important to promoting safety and reliability in high-risk organizations. ♻ How is the communication in your organization? #healthcare #communication #reliability

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Save the date for the 2025 Research Symposium. If you are interested in being a reviewer or submitting an abstract, check out the details below.

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CarePoint Health System's most recent bankruptcy reflects years of financial struggles, legal disputes, and attempts to salvage its healthcare operations. Ironically, it was formed in 2013 when three hospitals—Bayonne Medical Center (BMC), Hoboken University Medical Center (HUMC), and Christ Hospital— were purchased out of bankruptcy. Financial strain and management controversies plagued the network, particularly after reports surfaced in 2019 that former CEO Vivek Garipalli and other leaders funneled millions through shell companies, casting a shadow over CarePoint’s financial integrity. In recent years, CarePoint’s financial troubles deepened, with operating losses reaching 14% and significant debt accumulation, prompting the state to appoint a fiscal monitor. CarePoint repeatedly requested state subsidies to maintain operations, cut employee hours, and faced over $11 million in lawsuits from unpaid vendors. An intense rivalry with Secaucus-based Hudson Regional Hospital and its owner, Yan Moshe further complicated CarePoint’s stability. Moshe acquired the land beneath BMC in 2019, spurring legal battles over property control. Bayonne’s city council attempted to safeguard BMC’s future as a hospital through zoning protections, leading to a prolonged court dispute that recently concluded with a ruling in favor of preserving the hospital's function. Despite their adversarial history, CarePoint and HRH recently forged a tentative partnership to create a unified healthcare network, a deal brokered by Jersey City Mayor Steven Fulop. However, just weeks after this announcement, newly appointed CarePoint CEO Dr. Jawad Shah abruptly resigned, leaving CarePoint without a clear leader and triggering renewed uncertainty. Following Shah’s departure, HRH promptly offered $25 million in interim funding to help CarePoint avoid liquidation. HRH proposed to integrate HUMC, Christ Hospital, and BMC into its network, which includes its existing facility in Secaucus, with hopes of forming a stable, regional healthcare system. The Hudson County community and union representatives have since called for a state investigation into CarePoint’s financial management. To keep this story very "New Jersey" its also worth noting that HRH’s recent public image suffered a blow due to the arrest of its marketing director, Reuven Alonalayoff, who was found with an arsenal of weapons and ammunition in an unlocked hospital office. This prolonged crisis raises a pressing question for New Jersey’s state leadership: why wasn’t more done to prevent this unfolding catastrophe? For years, warning signs were not only apparent—they were glaring. Mismanagement, spiraling debt, and questionable practices were well-documented. As a critical safety-net system, CarePoint’s facilities serve some of the most vulnerable populations in Hudson County. When we have a crisis in leadership, patients and communities suffer. Full stop. Kevin Lyonsjeff lestonJohn TozziAnna Mathews

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CMS Unveils Services Available to Patients in the GUIDE Model, Integrates Palliative Care Principles from Palliative Care News. https://lnkd.in/gqGF-sYh #cms #guidemodel

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Keep our rurals open but if you really want to help get the foreign equity owned GPO that sets the pricing for our hospitals BANNED from our state. Economies of scale are used by Vizient against Oklahoma rural hospitals. If you have 13 tiers, hidden tiers, and tier maxes…that’s not a contract, that a free for all nightmare of a scam we all fell for. Their awful written tiered agreements force our rurals to pay more for the exact same items that our large hospitals pay less for. Example box of gloves a large hospital system in the state will pay 6-8 bucks for a box of 250 exam gloves. That same box for a rural EMT? 24 bucks. There is no price transparency and you are forcing patients who live in rural areas to pay more because of the lack of infrastructure by the corporations serving them to effectively and economically get goods and services to these hospitals. And distributors who whine about the cost of delivering to rural hospitals all while posting BILLIONS in profit every quarter are the first on my 💩 list. Let’s keep our rurals open but let’s make them more profitable so that they can continue to add much needed services and gainfully employ more community members.

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Proud to Share Another Strong Quarter for Sienna Senior Living! Our third quarter marked another period of progress and success as we continue to grow and strengthen our impact on senior living: 🔹 Operating results improved for the seventh consecutive quarter 🔹 Recent capital-raising initiatives were met with overwhelming demand from investors 🔹 Our recent $182 million acquisition in Alberta marks a successful step in our expansion, enabling us to serve even more seniors across Canada These accomplishments did not happen by chance. They are the result of a continued commitment to improving our operating platforms, strengthening team member engagement, and driving forward our growth strategies. As we expand the number of seniors we serve, we are more committed than ever to prioritizing team member engagement and retention as a cornerstone of our success. Our 12,500 team members are the reason why we can care for nearly 12,000 seniors, and as owners of the company, they are deeply aligned with Sienna's success. David H., Jennifer Anderson, Geoff McIlmoyle, CFA, CPA, CA, Teresa Fritsch, MBA, MA, ICD.D, Olga Giovanniello M.Ed, C.Dir., Adam Walsh, Nancy A. Webb and I look forward to continuing our growth trajectory with them.

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New #valuebasedcare partnership slated to transform care delivery for Medicare populations by integrating @Lumeris’ technology solutions with @CarleHealth’s clinical expertise. #qualitycare #populationhealth

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Outpatient care is crucial. Fischer Health Care Consulting supports your expansion in this vital area. #FischerHealthCare

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Sg2's 2024 Impact of Change report has been released, and projects that the aging population will drive increased ED and Inpatient volumes over the next decade. In addition to a 3% increase in inpatient discharges, the report projects a 9% increase in inpatient days, indicating that length of stay will continue to rise. This will have a significant impact on a health system's patient flow, all the way back to the ED, where there will be a projected 4% increase in volume compounding the impacts of patient flow bottlenecks. The report also projects a significant uptick in home health, with 22% growth, as well as a 14% increase in Outpatient and Ambulatory Surgery volume. Health Systems should be making investments in efficient patient flow NOW to prepare for the growth anticipated over the next decade. Payers should be thinking about how we enable a greater offset from EDs and Inpatient, whether through investments in remote patient monitoring, mobile integrated health, or transportation to support the rarely-covered outpatient use cases.

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As announced in the CMS Proposed Rule for CY 2025 Outpatient Prospective Payment System released in July 2024, the ON-Q device is proposed for approval under the NOPAIN Act and to receive a unique code eligible for separate payment effective January 2025. This would mark the first time that the ON-Q® device would qualify for separate payment. Learn about NOPAIN: https://ow.ly/T9NQ30sHjnm #PainManagement #NOPAINAct

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Healthcare organizations that have strong lateral communications can “turn on a dime,” adapting quickly when new challenges or opportunities emerge. Learn more about how you can leverage lateral communication for better team cohesion and patient experiences. https://bit.ly/4fyWCa4 #OrganizationalEfficiency #HealthcareLeadership #CommunicationStrategy

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