Sean Patrick Coon

Patterns for implementing human-centric design thinking and UX to GenAI #GenAI #UX #AI

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"UX is the Business." Some great thoughts by Troy Parke about his lens on UX and connecting it to the bottom line. This is an interesting read in a time when UX must show business value. https://lnkd.in/g5ec5qUS

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Design education gives you solid baseline skills, but the reality is this: The best and most articulate explanation of an effective design concept wins. The users don't know your background, your education, or anything else. All they know is the solution you designed and how it solves their problem. That alone is magical, and a meritocracy.

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If we're not talking about design maturity, agile process, or craft, then us designers are probably talking about ✨quality.✨ I certainly see my interviewer's eyes light up when I mention this magical word. "Design is the one that has to hold the quality bar," I tell them. But what if that didn't have to be true? For a truly high-quality product, I don't think it should be design holding the line. It has to be something baked into the organization - everyone holds the quality bar. Even though "quality" is a slippery thing to define, if we can define it and hold ourselves to it, we can reduce the tension in the org and start to think less about the mere baseline quality for the product and more about raising that bar - delighting the user. I very much enjoyed Luke Anthony Firth's take on how they folded quality into their product building process. Have a read! https://lnkd.in/g4SenmYZ #designleadership #productprocess #productdesign #productquality #designquality #opentowork

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🚀 Are Companies Cheating UX Maturity with Design Systems? In a recent blog post (https://lnkd.in/etYdAjDW), I shared how some companies attempt to fast-track their design maturity by adopting a design system before determining the best designs to use in the system. The result is a false sense of UX sophistication followed by surprise, and the system doesn't meet expectations. In a recent conversation, a startup was eager to purchase an out-of-the-box design system but still needed to define their product market fit, audience, or user flows. It's like handing over the keys to a Lamborghini to a first-time driver—exciting but potentially disastrous. Imagine trying to build a spaceship without a blueprint—you might end up with a shiny but ultimately useless rocket ship. A well-defined UX process ensures you have the right tools for your specific product needs suited to your brand. How is your organization focusing on the tools or cultivating a culture? If you need guidance on integrating a design system or getting your organization ready for one, feel free to reach out to @Akendi. We're here to help you navigate the journey to design maturity effectively. 🌟 #DesignSystems #UXMaturity #ProductDesign #DesignCulture #Startup #Akendi #UXDesign

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Have you thought about the physical accessibility of your digital designs? Getting physical controls right is really hard, and industrial designers spend a lot of time learning about how to use data as a starting point for making design decisions. As we create digital designs that we interact with using our bodies, it's going to become important for digital designers to understand physical ergonomics too.

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One of the most interesting UX research projects a #uxdesign er can do is presenting his/her own case studies. I've given a Walmart Health telehealth case study now, three times. Each time the presentation gets shorter, punchier and more compelling. The more you tell the story, the better it gets. The more fun it gets. The more exciting the story feels. Over time you anticipate where the punch lines are. The a-ha moments. And you quickly learn where they aren't. The best way to learn how to tell your case study stories is to practice. Wanna help me? If you're in health in any capacity—especially in enterprise digital engagement—and you'd like to hear my pitch, I'd love to practice. Hit me up on DMs. (If you're a designer at a related health tech company, like Hinge Health, Pair Team, Amazon Health, 25madison, CVS Health, Google Health, One Med, etc, even better.)

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What Is Neurodesign? Designers can create more effective and engaging products by working synergistically with users’ brains. #UX #productDesign #Neurodesign https://buff.ly/3Wf9xXe

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UX leaders: Better understand what motivates designers and how you can help them thrive by taking 3 minutes to read this excerpt from Scott Berkun’s new book “Why Design Is Hard”: https://lnkd.in/ev6XyMss

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Really annoyed at Figma's price gouging here. There is no reason other than greed: https://lnkd.in/gfdrEiWH Oh, and I emailed them about it and this line from their reply was particularly poignant: "Additionally the minimum for enterprise is a $5k invoice minimum. 6 enterprise seats or made up with other products." To put that in context... our monthly Adobe bill (for 8 CC, 7 PS, 6 Acrobat licenses) is ~NZ$2k... Amazing how quickly enshittification sets in... #Figma #Design #SoftwareLicensing

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🎙️ New Episode Alert: The Future of UX Research: AI, Advanced Methods & Jobs 🚀 Today, I’m chatting with Lawton Pybus and Thomas Stokes, UX Research veterans and founders of Drill Bit Labs, a research strategy consultancy. They have also researched and authored several UX industry meta-reports and educational articles that can help UX researchers, designers, and UCD leaders stand out from the crowd. In this riveting episode, we explore: 💼 The evolving UX industry job market: insights into the skills, roles, and opportunities defining the next generation of UX researchers. 🤖 AI's growing role in UX Research: how artificial intelligence is reshaping our methodologies and deliverables. 🔬 Essential and more advanced research methods: tried and tested, and innovative techniques that are pushing the boundaries of marrying user needs with tech advancements. And much more. You can find this conversation on Spotify, Apple Podcasts, any other major podcasting platform (search “experience designed”) and of course via this link on YouTube: https://lnkd.in/gbcxwTKh If you’ve enjoyed this conversation, don't forget to share this episode with your friends and colleagues—it's a conversation worth spreading! #ux #uxresearch #userresearch #podcast #uxstrategy #designresearch #productdesign

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I just read Longing for Less: Living with Minimalism by Kyle Chayka, and it got me thinking about the power of minimalism—not just in art and architecture that you hear so much about, but in how we experience the world. Chayka's core message is that minimalism isn't just about reducing clutter—it's about creating space for clarity, intentionality, and deeper meaning... principles that really resonate with me and the UX design discipline. Here are some thoughts looking at Minimalism through the lens of user experience design: https://lnkd.in/gnmJGfyM

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Had to share this thoughtful article about the conflicting feelings we have as designers with new AI tools.... made me consider the threat of too much standardization over innovation, or letting your own creative instincts atrophy. Check it out and lmk your thoughts

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Great writeup on the value design can bring to product organisations irrespective of technoöogical shifts such as AI.

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The more that designers can think with a business mindset, the more effective they can be at influencing key stakeholders and driving desired outcomes.

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The 4 Stages of AI Image Generation: An Experience Map #GenAI #UX #productDesign https://buff.ly/3VKxjKs

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It's interesting to me that, while engineers are seeing a massive explosion in productivity from AI, product design has yet to see any real progress. Where are the tools from Figma/Adobe that 2-3x the output of a designer? Where is the AI-driven design system, etc.

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Stumbled upon this article and it really got me thinking about the role design plays in shaping user experiences. As a designer, I’m always looking for new insights on how we can create more intuitive, user-first interfaces. This article shares some thought-provoking ideas on design innovation and its impact on business. It’s a great read for anyone in the design or tech space. Highly recommend checking it out! https://lnkd.in/e9fcqAYt

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So, the dscout Research team has questions. 🤓 If conducting research is in any way a part of your job, Nathan would like to conduct research on you! Consider taking this brief survey of his -- you could get yourself a coveted pair of People Nerds socks, just sayin. #peoplenerds #researchersresearchingresearchers #uxresearch #designresearch #researchtools #justinitforthesocks

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