Marcus Chan

I was promoted to a Regional Director of Sales in under 5 years with Cintas Corporation, a $8.8B Fortune 500 organization. I was responsible for creating the vision, hiring, training, and leading four business units of 110+ employees (11 teams consisting of market sales managers, outside sales professionals, and support staff) over 13 locations in a four state market (OR/WA/UT/ID).

Under my leadership, I took over a disjointed area that went through major $2.2B acquisition while also… Show more

I was promoted to a Regional Director of Sales in under 5 years with Cintas Corporation, a $8.8B Fortune 500 organization. I was responsible for creating the vision, hiring, training, and leading four business units of 110+ employees (11 teams consisting of market sales managers, outside sales professionals, and support staff) over 13 locations in a four state market (OR/WA/UT/ID).

Under my leadership, I took over a disjointed area that went through major $2.2B acquisition while also undertaking an SAP system migration. Despite all the change management, the market has exceeded expectations and I successfully led my teams to deliver close to $600M+ in contracted New Business revenue. (Additional results below.) It was a middle-of-the-pack-ranked region that I took to the top within a year and kept it there during my tenure.

In addition to the below results, I owned many regional initiatives such as building our prestigious executive leadership development program (Captain's Club), Competitive Intelligence, and mentored 10+ partners across the organization.

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✔️FY17, FY18, and FY19 President's Club Award Winner
✔️FY17, FY18, and FY19 Ranked the #1 or #2 Director in the Western US and Canada
✔️FY19 Achieved 116% of sales projections/17% YOY growth
✔️FY18 Achieved 105% of sales projections/17% YOY growth
✔️FY17 Achieved 109% of sales projections/25% YOY growth
✔️FY17, FY18, and FY19 Sent 51 partners to President's Club
✔️FY17, FY18, and FY19 7X Outstanding Achievement Awards
✔️FY19 National Team of the Year Award
✔️FY17, FY18, and FY19 2X NW Team of the Year Awards
✔️FY17, FY18, and FY19 9X Regional Team of the Quarter Awards
✔️FY17, FY18, and FY19 Promoted 23 partners to leadership roles including GM, Matrix, and Director roles. Show less

I took over a struggling team and rebuilt a winning culture. I successfully led 4 business units/teams of 16 direct reports to deliver $64M of contracted New Business revenue in 4 years in the Portland Metro and SW Washington area. It was one of the lowest-performing teams in the nation that I turned around to be ranked in the top every single year. I was then promoted in under four years to a regional Director of Sales.

✔️FY14, FY15 President's Club Award Winner
✔️FY14, FY15, and… Show more

I took over a struggling team and rebuilt a winning culture. I successfully led 4 business units/teams of 16 direct reports to deliver $64M of contracted New Business revenue in 4 years in the Portland Metro and SW Washington area. It was one of the lowest-performing teams in the nation that I turned around to be ranked in the top every single year. I was then promoted in under four years to a regional Director of Sales.

✔️FY14, FY15 President's Club Award Winner
✔️FY14, FY15, and FY16 Ranked #1 in New Business in Market 59
✔️FY16 Achieved 112% of sales projections/19% YOY growth
✔️FY15 Achieved 103% of sales projections/54% YOY growth
✔️FY14 Achieved 109% of sales projections/31% YOY growth
✔️FY13 Achieved 123% of sales projections/65% YOY growth
✔️FY14 NW Region's Comeback Team of the Year Award Winner
✔️FY13, FY14, FY15, and FY16 Hired, Trained, and Developed multiple President's Club/Diamond Level/National Reps of the Year
✔️FY13, FY14, FY15, and FY16 Hired, Trained, and Developed multiple partners to be promoted to Captain's Club, Market Manager roles, and Matrix Sales positions
✔️FY13, FY14, FY15, and FY16 Developed both Sales Admins/NAC's to be ranked in the Top 5% Nationally Show less

I was recruited to Cintas Corporation as an Advanced Management Candidate - a position designed for partners with a proven track record of leadership success. My responsibilities as an AMC included: cold calling, prospecting, closing new business, learning the sales/operations business of Cintas. I delivered $2.4M in New Business contracted revenue in 9 months and was promoted in under 12 months to the Market Sales Manager overseeing four business units.

ACHIEVEMENTS
✔️FY12 Q3 Rookie… Show more

I was recruited to Cintas Corporation as an Advanced Management Candidate - a position designed for partners with a proven track record of leadership success. My responsibilities as an AMC included: cold calling, prospecting, closing new business, learning the sales/operations business of Cintas. I delivered $2.4M in New Business contracted revenue in 9 months and was promoted in under 12 months to the Market Sales Manager overseeing four business units.

ACHIEVEMENTS
✔️FY12 Q3 Rookie of the Quarter of the NW Region
✔️FY12 Q1, Q2, Q3 Achiever's / Summit Club Honors
✔️FY12 January Most Installed Volume in the Region Award
✔️FY12 November and January Oregon Sales Rep of the Month
✔️FY12 Q2 and Q3 No Goose Egg Award
✔️Achieved Achiever's Club / Summit by 116% in FY12 Q1, 110% in Q2, 108% in Q3, and on pace for 122% in Q4 (promoted halfway through Q4)
✔️Inducted into NW Region Elite Captain's Club Show less

I pioneered a start-up division focused 100% on B2B for Enterprise Rent-a-Car. I was responsible for leading teams in sales and operations of different locations for the Portland Metro, SW Washington, and Eastern Oregon area. Managed over $10M in assets daily building up the operation to over $3M in annual sales from a start-up with 6 direct reports. My responsibilities include: new account sales, customer retention, hiring, sales training, recruiting, operations management, sales management… Show more

I pioneered a start-up division focused 100% on B2B for Enterprise Rent-a-Car. I was responsible for leading teams in sales and operations of different locations for the Portland Metro, SW Washington, and Eastern Oregon area. Managed over $10M in assets daily building up the operation to over $3M in annual sales from a start-up with 6 direct reports. My responsibilities include: new account sales, customer retention, hiring, sales training, recruiting, operations management, sales management, leadership development, P&L management, relationship management. I was then promoted 4X in three years based on performance.

ACHIEVEMENTS
✔️Designed, led, and implemented strategic changes to the division that resulted in over 150% increase in profitability in FY11 and became ranked as the largest truck branch in the Pacific Northwest/5th largest on the West Coast (OR,WA,CA,NV,AZ)
✔️Built 3 multiple 7-figure operations from start-up phase to profitability in three years
✔️Recognized as the top performing truck branch in: revenue and vehicle-on-rent growth, customer service scores, maintenance scores, and employee retention (100% retention).
✔️FY11 MVP National Branch Manager - voted "MVP" at a nationwide branch manager summit at Corporate based on leadership and employee management skills
✔️FY11: 22% Growth YOY in the NE Portland branch
✔️FY10: 48% Growth YOY in the Tualatin branch
✔️FY09: 15% Growth YOY in the NW Portland branch
✔️FY08 June - FY11 April: Developed a “Top Salesman” award winner every consecutive month out of my branch Show less

I was recruited straight out of college to help pioneer and to grow a B2B start up division of Enterprise Rent-a-Car in Oregon. My responsibilities include: outside sales, cold calling, prospecting, sales presentations, closing new business, customer service, relationship management. I was promoted 2x in 12 months based on performance.

ACHIEVEMENTS
✔️Grew Enterprise's new division through cold calling and heavy prospecting calls to new/current corporate accounts to a 7-figure… Show more

I was recruited straight out of college to help pioneer and to grow a B2B start up division of Enterprise Rent-a-Car in Oregon. My responsibilities include: outside sales, cold calling, prospecting, sales presentations, closing new business, customer service, relationship management. I was promoted 2x in 12 months based on performance.

ACHIEVEMENTS
✔️Grew Enterprise's new division through cold calling and heavy prospecting calls to new/current corporate accounts to a 7-figure business in less than a year
✔️Closed over 75 new commercial accounts in one year
✔️FY08 August - FY08 June "Top Account Specialist" Award - winner for 10 consecutive months for most closed new business.
✔️FY08 August - FY08 June: Ranked the #1 Account Specialist Show less

I was recruited while in school to intern for Enterprise Rent-a-Car's prestigious paid summer internship program. I was responsible for learning and executing the operations and sales of running the largest rental car location in the Eugene market. I was promoted to Customer Service Rep during the school year based upon performance.

ACHIEVEMENTS
✔️Recognized as the top intern in Oregon based upon customer service, sales and performance, and branch performance multiple months in a… Show more

I was recruited while in school to intern for Enterprise Rent-a-Car's prestigious paid summer internship program. I was responsible for learning and executing the operations and sales of running the largest rental car location in the Eugene market. I was promoted to Customer Service Rep during the school year based upon performance.

ACHIEVEMENTS
✔️Recognized as the top intern in Oregon based upon customer service, sales and performance, and branch performance multiple months in a row
✔️FY05 June - FY07 June: Ranked #1/50+ interns, management trainees, management assistants, and assistant managers for insurance sales
✔️FY05 Intern of the Year Award winner
✔️FY06 Intern of the Year Award winner
✔️FY05 June - FY07 June: Sales Elite winner each consecutive month Show less