About
Twitter: @marandasays
I am a ground-up builder with a passion for setting up the…
Articles by Maranda
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Churn It Up: Navigating the Goodbyes
Churn It Up: Navigating the Goodbyes
While we never want to see customer churn, there will come a time when your customer will reach out and share that they…
5 Comments -
OKR Planning and Reporting Cadence Guidelines
OKR Planning and Reporting Cadence Guidelines
This is an actual example of a standard operating procedure I created to help align organizations around planning and…
10 Comments -
How I Landed 39 Interviews
How I Landed 39 Interviews
This was the first time in my career that I had given my notice without having something lined up, and during a very…
11 Comments
Contributions
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How can you hire employees who share your startup's values?
Remember, every time you hire someone (especially early on), you are, in fact, adding to the culture of your organization. Different personalities, skills, and backgrounds will all shape and mold your company, its collective culture, and the values that drive you forward. How and who you hire is crucial to the success of your company. While you shouldn't allow yourself to be paralyzed by the importance of hiring the "perfect person" (because that person doesn't exist), you also shouldn't take it lightly.
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How do you manage cash flow when your startup fails?
It's important to get control before your overall burn creates a situation where you have to conduct a layoff or, worse yet, wind down operations. A few things I have put into place to help control expenses: - Process for purchasing technology or other SaaS tools. Have a special credit card in place for these purchases so you can audit expenses. - A milestone budget where spending is unlocked by hitting your revenue targets. And when targets are missed, know when and where to cut before it becomes detrimental. - Financial transparency with your team - as much as possible- so everyone feels ownership in the overall success of the organization. - Teach your teams about runway and what impacts it! Educating increases ownership.
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How do you manage employee turnover in your startup?
It's very important to recognize that not all employees will be a "right fit" for all of the stages your startup will go through. And that's okay. Someone who is a right fit today may not be a right fit in a year or two. Startups evolve, change, and grow at a pretty fast pace and in order to be successful, you have to quickly adapt how you hire as you see your needs change.
Activity
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Sometimes you just have to look up! So lucky to have this scene in my backyard. Definitely a sign of changing seasons. The birds are chirping and…
Sometimes you just have to look up! So lucky to have this scene in my backyard. Definitely a sign of changing seasons. The birds are chirping and…
Liked by Maranda Dziekonski
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Years ago, one of my very wise team members who had many years on me said something that stuck with me to this day. “It’s never as good as it seems,…
Years ago, one of my very wise team members who had many years on me said something that stuck with me to this day. “It’s never as good as it seems,…
Posted by Maranda Dziekonski
Experience
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Education
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Michigan State University - Eli Broad College of Business
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Human Resource Management and Workforce Management and Development
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Licenses & Certifications
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HIPAA
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Six Sigma Yellow Belt
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Credential ID 16718563
Volunteer Experience
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Mentor/Startup Advisor
Impact USA
- 3 years 4 months
Impact is the new name for ubi i/o, the acceleration program launched by Business France and Bpifrance in 2014 in San Francisco.
Our vision has always been to build a global platform for French startups that have the ambition to become global. From Day 1, we’ve chosen a small-scale approach, working with a limited number of companies and growing step by step. We first started in San Francisco, and then added a campus in New York City. After three successful editions in the USA, our…Impact is the new name for ubi i/o, the acceleration program launched by Business France and Bpifrance in 2014 in San Francisco.
Our vision has always been to build a global platform for French startups that have the ambition to become global. From Day 1, we’ve chosen a small-scale approach, working with a limited number of companies and growing step by step. We first started in San Francisco, and then added a campus in New York City. After three successful editions in the USA, our program is now expanding its footprint in China, and will add other campuses beyond 2017. -
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Visionary Board Member
The Customer Conference, by CongressGeeks
- Present 4 years 2 months
https://www.linkedin.com/showcase/the-customer-success-conference/
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Mentor
Everwise
- 4 years 2 months
Everwise provides a completely new model for talent development. Our mission is to connect professionals to the people and resources they need to thrive at every stage of their career.
Mentor and development of mid-level to senior professionals. -
Mentor
GrowthX Academy
- 2 years 1 month
GrowthX Academy trains individuals who want to transition into a career in Sales and Business Development, Growth Marketing or UX Design. Each program is an immersive, 12-week experience located onsite at Galvanize in San Francisco. Our world-class instructors are entrepreneurs, founders, business owners and investors who teach the skills, mindsets and frameworks necessary in today’s competitive environment.
GrowthX Academy delivers dynamic curriculum, personal and professional branding,…GrowthX Academy trains individuals who want to transition into a career in Sales and Business Development, Growth Marketing or UX Design. Each program is an immersive, 12-week experience located onsite at Galvanize in San Francisco. Our world-class instructors are entrepreneurs, founders, business owners and investors who teach the skills, mindsets and frameworks necessary in today’s competitive environment.
GrowthX Academy delivers dynamic curriculum, personal and professional branding, hands-on experience working alongside real companies and immersion into our network of student peers, instructors, mentors, events, startups and investors. The GrowthX Academy Career Canvas Funnel™ helps you find the job you love at a company you’ll love working at.
http://gxacademy.com/community/mentor-network/ -
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Certification Oversight Committee Member and Principal Thought Leader
Practical CSM
- Present 5 years 3 months
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Publications
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How to Hire Your First Customer Success Manager
See publicationA tactical guide on how to hire your first Customer Success Manager, and beyond.
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Designing An Actionable Customer Health Model
See publicationAlmost all organizations can boast they have a customer health model as part of their customer success strategy. However, not all organizations can say they have model in place that provides “actionable” customer intelligence to drive informed business decisions.
Courses
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Customer Success Management 101
Gainsight Certification
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Customer Success Management 201
Gainsight Certification
Honors & Awards
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2022 Customer Success Excellence Award Judge
Customer Success Excellence
https://www.customersuccessexcellence.com/judges-2022
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Top 222 Customer Success Influencer 2022
Engati
https://www.engati.com/blog/top-influencers?utm_content=top-influencers
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Top 50 Women In Customer Success 2022
Smartkarrot
https://www.smartkarrot.com/resources/blog/top-women-leaders-influencers-customer-success-2022/
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Women of Influence: Top 25 Innovative CX Leaders
Netomi
https://www.netomi.com/women-of-influence-25-innovative-customer-experience-leaders
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CS Ones To Watch 2022
Customer Success Collective
https://www.customersuccesscollective.com/ones-to-watch-in-2022/
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Top 25 Customer Success Influencer 2022
SuccessHacker
https://4122555.fs1.hubspotusercontent-na1.net/hubfs/4122555/SuccessCoaching_Top100_2022_Thought_Leadership_Awards.pdf
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Top 25 Customer Success Influencer 2021
SuccessHacker
https://www.linkedin.com/posts/marandaanndziekonski_2021-top-25-customer-success-influencer-was-activity-6854929579027636224-ZqfW/?utm_source=share&utm_medium=member_desktop
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Top 30 Emerging Leaders
Engati
https://www.engati.com/blog/top-customer-success-influencers?
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Top 50 Customer Success Influencer 2021
Smartkarrot
https://www.smartkarrot.com/resources/blog/top-customer-success-influencers/
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Top 25 Customer Success Influencer Judge 2020
SuccessCoaching
https://www.linkedin.com/posts/marandaanndziekonski_i-was-waiting-for-the-dust-to-settle-a-bit-activity-6720050962461011968-7Y4Y?utm_source=share&utm_medium=member_desktop
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Top 100 Customer Success Strategist of 2018
Mindtouch
https://mindtouch.com/2018-top-customer-success?utm_source=company&utm_medium=social&utm_content=top-cs-2018-site&utm_campaign=pulse-2018
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TOP 100 Customer Success Strategists of 2017
MindTouch
It started with creating a master list comprising social influencers (utilizing Sprinklr to scrub for influence on LinkedIn, Twitter, and blogs), then adding in conference speakers, authors, and industry game changers.
But, this year there’s a twist...
The People’s Choice – TOP 100 CS Strategists list took a brand new approach. Aimed at finding those influencers flying under the radar, we opened up the polls to allow people to add nominees they wanted to recognize for outstanding work…It started with creating a master list comprising social influencers (utilizing Sprinklr to scrub for influence on LinkedIn, Twitter, and blogs), then adding in conference speakers, authors, and industry game changers.
But, this year there’s a twist...
The People’s Choice – TOP 100 CS Strategists list took a brand new approach. Aimed at finding those influencers flying under the radar, we opened up the polls to allow people to add nominees they wanted to recognize for outstanding work. In fact, over 20 percent of this year’s list came from write-in nominations. As a result, the final list lets the world know what the industry as a whole is thinking. It gives balance to a weighted system allowing those lesser known names, but still highly qualified candidates, to surface and join the ranks of the more familiar leaders.
https://mindtouch.com/resources/announcing-the-peoples-choice-top-100-customer-success-strategists-of-2017
Languages
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Spanish
Professional working proficiency
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English
Native or bilingual proficiency
Recommendations received
37 people have recommended Maranda
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Mourad B.
5Why’s is a well known resolution tool coming from my friend #Leanmanagement. Linking it to #customersucess is a no brainer. Loopback between value expected to value realized is the secret sauce for any Saas company. Refreshing analogy and methodology to always focus on value delivered, and I am not even getting started on #ITIL4 here.
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River SaaS Capital
That’s right. You keep control over your SaaS company while still accessing the funds you need for scaling. This type of financing offers flexible terms that align with the growth trajectory of SaaS businesses. Explore benefits and options from River SaaS Capital. https://lnkd.in/e3wraWK9 #VentureDebt #SaaSFunding #BusinessGrowth
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6teen30 Digital
Attention SaaS founders: catch 🚁Roee Hartuv from Winning by Design on the Force and Friction Podcast as he tackles a common misstep in SaaS growth strategies: an over focus on acquisition while overlooking the game-changing potential of retention. Catch the full episode here: https://bit.ly/3OCydUV By investing in processes, training, and headcount, you can elevate retention rates—and that means a significant boost to lifetime revenue. If you're ready to shift focus to where the real value lies, it's time to explore the right side of the bow tie in Revenue Architecture. #ForceAndFrictionPodcast #RevOpsLife #GTM #Bowtie #RevenueArchitecture
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6teen30 Digital, Inc.
Attention SaaS founders: catch 🚁Roee Hartuv from Winning by Design on the Force and Friction Podcast as he tackles a common misstep in SaaS growth strategies: an over focus on acquisition while overlooking the game-changing potential of retention. Catch the full episode here: https://bit.ly/499WY4z By investing in processes, training, and headcount, you can elevate retention rates—and that means a significant boost to lifetime revenue. If you're ready to shift focus to where the real value lies, it's time to explore the right side of the bow tie in Revenue Architecture. #ForceAndFrictionPodcast #RevOpsLife #GTM #Bowtie #RevenueArchitecture
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Lily Youn Jaroszewski
Awesome SaaStock workshops yesterday led by Kevin "KD" Dorsey on how he operationalizes his sales teams and keep them up to date, Rita Jhaveri on the importance of customer onboarding with a fun workshop (Team Monkey FTW!), and Jake Dunlap for new insights on creating a effective buying experience. My biggest take aways from the sessions were: Our buyers' environment is changing and how they buy is changing. Are your internal processes staying up to date to meet your buyers where they're at? At startups I think of my sales org processes within a constant loop -> What's our.... TAM -> SAM -> SOM -> ICP -> Buyer Persona -> Pain Points for said personas within the ICP -> Does our product solve those pains points -> relevant messaging for marketing + disco + demo -> win customer -> case studies -> renew -> apply case studies and stories to new business sales cycle -> repeat The challenge I hear often is that people don't know what their ICP should be and so everything after that falls flat. But why is this so hard to figure this out? It's going to sound ridiculously simple..but it's your industry tags. Read more on why and how to fix it in the comments below and if you’re attending SaaStock today let’s meet up! #saastockusa2024
5 Comments -
saas.group
Brian Pontarelli shared some bootstrapping wisdom on the recent saas.unbound episode 🚀 "The nice thing about being in that position is that you're never trying to make these massive jumps. These 4-5x growth years. So few businesses ever do that, but every VC thinks every business can." Check it out to learn about: 1️⃣ selling to developers 2️⃣ Brian's journey from code to business 3️⃣ tips on creating a strong company culture 4️⃣ using humor for marketing and of course, a bunch of stuff about cocktails 😁 Links to the episode are in the comments 👇🏻
1 Comment -
OnRamp
Onboarding is the linchpin of retention. John Gleeson lays it out in his latest Substack post: without strong onboarding, you’re leaving retention (and growth) up to chance. Fix onboarding. Fix churn. John is the Founder and General Partner of Success Venture Partners and Co-organizer of the Customer Success Meetup. Read his full take here: https://hubs.la/Q031HdvB0
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Ayush Daruka
The Avalara Tax Changes 2024 midyear update reviews some of the most impactful #tax trends under consideration today including: - Broadening or shrinking the #salestax base - Simplifying sales tax for remote sellers - Making over #marketplace facilitator laws - Charging fees for retail delivery - Raising and lowering sales #tax rates Read online, or download the report: https://ow.ly/fQqw50TeYqt
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Matt Dichter
What better way to kick off the new year than with a webinar with my friend Lauren B. Jones 🐐 for the California Staffing and Recruiting Professionals Association! 🔥 We'll be providing an update on all things #AI, including interesting stats, trends, and use cases we are seeing throughout the industry. Whether you are an active CSP member or just wanting to learn more about how staffing agencies are leveraging powerful AI across their businesses, you won't want to miss this! 🤖 #staffing #recruiting #artificialintelligence #webinar
1 Comment -
Kickstart
Surviving the SaaS startup rollercoaster? 🎢 Check out Kat Kennedy's feature on the SaaS Therapy podcast episode with hosts 🗺️ Todd Kirk and Casey Trujillo. Their conversation focused on the challenges and opportunities in the world of SaaS. Tune in to hear Kat share different growth stages of a SaaS company, the essential roles needed to succeed at each stage, and why it is important to stay dedicated to your vision and to believe in what you’re building—no matter the stage! 👉Tune into the episode here: https://lnkd.in/gD4j9hdk #SaaSTherapy #TechTalks #SaaS
5 Comments -
Purple Gold Partners
2025 is Calling: Time to draft your franchise players.🏆 We're former CIOs who know how to spot and land winning Tech, Product, and Data/AI talent for Financial Services, FinTech, and Retail, and Restaurants. No drama or chaos. Just results. 💟 Bonus: EVERY placement feeds 2,500 families in need. Because winning feels better when everyone wins. Ready to upgrade your talent game without the inflated fees, rigidity, inefficiency, and partners who disappear like the big firms? #ExecutiveSearch #FinTech #TechLeadership #Talent #AI
4 Comments -
Rajen Sanghvi
Really enjoyed this SaaStr podcast between Jason M. Lemkin and Loren Padelford. So many striking parallels to what we’re building at Fulfil. 🚀 Here’s what hit home: 💡 Merchants have 1,000+ SaaS options—spamming outreach is pointless. Add value or don’t bother. 🔑 We're in the trust business too. ERP isn’t sexy, but it’s mission-critical for keeping merchants (and their customers) happy. Trust is everything. 🎯 Merchants want complete solutions, not scattered tech-stacks. Tons of opportunity here in eCom. 🔥 100% market share? Absolutely possible for Vertical SaaS. Let's go! 💪 The best reps? Grit + curiosity = unstoppable. P.S. Loren - if you're ever down to catch up at Balzac's in the Tannery again, this time it's on me 😉
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GoLinks
New to GoLinks? So what are GoLinks®? Here's a quick guide. ✍️ One of the biggest frustrations at work is hunting down important information. It's not an easy task in today's workplace. 📊 The average company has 269 SaaS applications. 🖥️ The average employee has up to 10 tabs open at a time. 🔍 The average employee spends 3.6 hours daily searching for information. GoLinks was designed to address these exact problems. Let's explore what GoLinks® are, how they work, their history, and their benefits.
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🌎 Frederic Dominioni
What (Management) lessons can we learn from Los Angeles' apocalypse fires, and why is it time for Californians to rise against professional politicians and ideologues... First and foremost, I am so sorry for the hard-working people of Los Angeles, the gardeners, construction workers, retail/services managers, and entrepreneurs. What happened was unfair and heartbreaking but mostly outrageous because it was so predictable and avoidable. I (legally) immigrated to this country 25 years ago. In exchange for an Eb1 visa, I had to produce a five-year plan, hire many people, and pay many taxes. This led to a green card and eventually US citizenship... Originally, from Europe, I always thought of my affiliation as progressive, squarely leaning toward democrats (the 80s and 90s version), although I was always fiscally conservative... After 2 decades of no changes, worse infrastructures, growing taxes (why are we paying $4.89 a gallon vs. the national average of $3 again?), exploding homelessness, and consistent deficits... California, the 5th largest economy with a budget of $322B, should LEAD THE WORLD FOR ITS INFRASTRUCTURES, have the most modern high-speed trains (LA to Seattle in 5 hours), quality and abundant water, and clean (nuclear) energy (France relies 75% on it). Modern buildings, with yearly preventive clean-ups and fire prevention strategies and equipment, and communities of tiny houses solving homelessness and addiction. Dream on... The Tenderloin (a dangerous San Francisco neighborhood) 25 years ago is the same as it is today, but some say it is probably more dangerous and dirtier...Homeless people have grown significantly over these last 5 years (~200,000 people), $24B has been spent on the problem, and there has been no progress... Why? Less than 20% goes to helping people, the rest and the vast majority in the hands of administrations and mindless bureaucrats...such a waste, such as shame... It does not matter if you lean right or left; the bottom line is that we should not support politicians who are incompetent and live only to protect ideologies... When will California change and recognize that politicians have failed us over the last thirty years? It's time to rally, rise, and shake up the status Quo. Let's remain civil and temper our (justified) anger, but man o man... Go to any city in Asia or Dubai, and you'll realize we are short-changed. As in any capitalistic corporation, how about demanding the following from our leaders: 🔥 Extreme transparency on budget allocation 🔥 One-time term 🔥 Enforce Lobbyist $ Caps 🔥 Enforce performance-based reviews 🔥 Streamline Recall mechanisms
1 Comment -
Paul Singh
The PT industry needs more transparency so we're sharing our data. Here's operational benchmark data for PT practices in California - Let's dive in 👇 Average days until documentation completion - 5.16 days Average units per visit - 3.021 First pass clean claim rate - 97.01% (average) Denial Rate - 4.3% (average) Average Reimbursement Per Visit - $86.58 Top Payers in CA: CA Medicare South - $107.45 MedRisk - $106.04 Align Networks - $89.06 American Speciality Health - $87.78 Curious to see more benchmark data like this for other states? Comment "StrataPT" below and I'll DM you a link to them! #physicaltherapy
51 Comments -
"The Contrarians with Adam and Adir" Podcast
We're super pumped to be partnering with Vanta this season on "The Contrarians with Adam and Adir" Podcast. As a startup founder, finding product-market fit is your top priority. But landing bigger customers requires ISO 27001 or SOC 2 compliance—a time-consuming process that pulls you away from building and shipping. That’s where Vanta comes in. Join over 9,000 companies, including hundreds of startups like Atlassian, Dovetail, FireAnt and Superbase who streamline compliance with Vanta’s automation and trusted network of security experts.
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Brainscape
🌟 Meet Denise Holtz: Brainscape’s Director of Customer Relations & Product Ops! 🌟 At Brainscape, the smart flashcard app helping millions learn faster, Denise Holtz is your go-to person for all things user-related. Whether it's through license meetings, the help desk, or phone/email conversations, Denise is always in the (virtual) room, connecting with our amazing community. She excels in listening to users' stories and bringing their feature requests to our engineers and design team. (She’s currently spearheading the launch of our Feature Requests Forum!) 🔹 About the Feature Requests Forum: Our new forum is designed to make your voice heard! You can suggest and vote on new features, discover popular requests from fellow learners, and get a sneak peek at what’s coming next. Explore the Forum Here: https://lnkd.in/e29ZJvNS! 🔹 Denise’s Productivity Tip: Her favorite habit—which she’s trying to rub off on her kids—is planning the next day’s activities the night before. (The less thinking one has to do in the morning, the better!) 🔹 Fun Fact About Denise: Outside of her role at Brainscape, Denise and her family are on a mission to watch a baseball game at every MLB stadium together. They’ve already attended 14 Major League baseball ballparks over the past three years and are well on their way! When asked what she wishes users knew about the Brainscape team, Denise said: “We are obsessed with improving Brainscape to meet the learning goals of our learners. We spend hours every week discussing this!” Say hi to Denise in the comments below and let her know your feature requests or favorite MLB stadium! ⚾️ #EdTech #CustomerRelations #ProductOps #Brainscape #UserFeedback #FeatureRequests #MeetTheTeam #ProductivityTips #MLB
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Docusign
Want to get better at creating and managing agreements? Join the thousands of agreement pros inside the #DocusignCommunity 🤓 Each day we’re sharing lessons and learnings covering everything from streamlining the agreement process to stopping revenue leakage. Plus, we’re giving away some sweet swag to celebrate new members. YETI tumbler, anyone? 🎁 Become part of the Docusign Community today ➡️ https://ow.ly/3HT350SmRNc
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Civitas Network
Paul Smith from Civitas Network shares insights from the CEO Playbook, highlighting the importance of weekly growth metrics for startups to drive success and improve member engagement. 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 • Focus on weekly growth metrics to drive startup success. • Set one key metric for clarity and accountability. • Use leading metrics to predict future performance. • Implement a weekly meeting to review progress and address growth blockers. • Consider these days for structured meetings across teams. • Ensure transparency of metrics across the organisation. • Regularly audit and adapt metrics for continuous improvement. 𝗞𝗲𝘆 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘞𝘦𝘦𝘬𝘭𝘺 𝘎𝘳𝘰𝘸𝘵𝘩 𝘍𝘰𝘤𝘶𝘴: Concentrating on weekly growth metrics simplifies decision-making, helping startups identify and address primary obstacles to growth. This focused approach enhances overall performance. 𝘚𝘪𝘯𝘨𝘭𝘦 𝘒𝘦𝘺 𝘔𝘦𝘵𝘳𝘪𝘤: By selecting just one metric to optimise, startups can avoid confusion and ensure that all efforts are aligned toward a common goal, streamlining operations and boosting efficiency. 𝘓𝘦𝘢𝘥𝘪𝘯𝘨 𝘷𝘴. 𝘓𝘢𝘨𝘨𝘪𝘯𝘨 𝘔𝘦𝘵𝘳𝘪𝘤𝘴: Prioritizing leading metrics, like customer engagement, enables teams to anticipate trends and adjust strategies proactively, rather than reacting after outcomes occur. Structured Weekly Meetings: Regular check-ins foster accountability, allowing teams to discuss progress, address blockers, and strategise effectively, enhancing team cohesion. 𝘛𝘩𝘦𝘮𝘦 𝘋𝘢𝘺𝘴 𝘧𝘰𝘳 𝘔𝘦𝘦𝘵𝘪𝘯𝘨𝘴: Organizing meetings by theme allows leaders to focus on specific business areas, promoting deeper discussions and more informed decision-making throughout the week. Transparency in Metrics: Sharing metrics openly with all team members encourages collective ownership of goals, fostering a culture of accountability and motivation across the organisation. 𝘊𝘰𝘯𝘵𝘪𝘯𝘶𝘰𝘶𝘴 𝘔𝘦𝘵𝘳𝘪𝘤 𝘐𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵: Regularly reviewing and updating metrics ensures they remain relevant and actionable, allowing startups to adapt to changes in the business environment effectively. Want to implement effective growth strategies for your startup? Connect with Civitas and gain insights from experienced leaders like Paul Smith. #CivitasNetwork #StartupGrowth #CEOPlaybook #MetricsThatMatter #BusinessSuccess #Leadership #TeamAccountability https://lnkd.in/dAmni9Pe
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