Lane Buschel

🎤🎸🤘🏻🚨 Latest from The Repute: "Crisis Comms Under the Microscope: Dave Grohl’s Approach" 🎤🎸🚨 In this edition, we take a real-time look at how rock legend Dave Grohl is handling the media fallout from his recent infidelity scandal. Using data-driven insights, we break down the New York Times' coverage of Grohl’s crisis communications strategy and analyze what worked—and what didn’t. https://bit.ly/3MIZy76 The analysis explores: - The effectiveness of proactively addressing scandals before they spiral - Why timing didn’t minimize media coverage as others have suggested - The nuanced balance between controlling the narrative and avoiding sensationalism Whether you’re dealing with a major PR issue or simply curious about how the media operates during high-profile scandals, this edition offers valuable lessons for managing your brand’s reputation. Read the full analysis and let me know what you think. I’d love to hear your thoughts! Have a great weekend everyone! Will Valentine Publisher, The Repute Founder and Principal, Valentine Advisors

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For this podcast, the Confident Retirement, there's a twist: I was the one interviewed, not the one asking the questions. (I like it better the other way - but that was fun - thanks for inviting me on, Kristopher Flammang CRPC®AIF®BFA®) Oh - and I'm not retiring :) Some of the things we talked about: * My early journalism career change to being a juvenile probation office for three years; • Why and how the Business Observer has made a transtions to #digitalfirst — and why we keep the focus on that; and • The lessons I've learned from interviewing hundreds of entrepreneurs ands business owners Take a listen!

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PRWeek's great 2024 Business Report highlights the key challenge facing our industry. Communications is more important than ever. Comms and policy leaders are being asked to play far larger roles as business partners supporting ever more stakeholders. So why did the industry suffer so much in 2023 after many years of growth? As an sector, we are not adapting fast enough to the needs. Organizations are desperate for help but also under tremendous financial strain. They now need both senior level counsel and advisory support as well as deep domain expertise to actually produce. By and large, our industry is still split by this chasm - between strategic and tactical. Clients cannot afford to separate these, either in time or money. At Bully Pulpit International our goal is to bridge this divide, building a team that can both 'think and do' at the highest levels. It's not always easy. Last year was a challenge. But if you share this vision for the future, please check out some of our open roles: https://lnkd.in/dGQwJUSG

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This week, I'm thrilled to share a monumental guide that dives deep into the art of creating compelling brand messaging for advocacy campaigns. As public affairs practitioners, crafting a persuasive message is crucial, but it's a task we don't undertake daily. To streamline this complex process, I've turned to ChatGPT to help break down the task into manageable steps. 𝗪𝗵𝗮𝘁 𝗰𝗮𝗻 𝘆𝗼𝘂 𝗲𝘅𝗽𝗲𝗰𝘁 𝗶𝗻 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄’𝘀 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿? I detail a 27-prompt strategy that uses ChatGPT to: - 𝗗𝗲𝗳𝗶𝗻𝗲 𝗰𝗹𝗲𝗮𝗿 𝗮𝗱𝘃𝗼𝗰𝗮𝗰𝘆 𝗴𝗼𝗮𝗹𝘀: Set precise objectives to drive your campaign. - 𝗘𝘀𝘁𝗮𝗯𝗹𝗶𝘀𝗵 𝗮𝗻𝗱 𝗺𝗮𝗶𝗻𝘁𝗮𝗶𝗻 𝗮 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗯𝗿𝗮𝗻𝗱 𝘃𝗼𝗶𝗰𝗲: Ensure your messaging resonates with your values and desired public perception. - 𝗕𝗿𝗮𝗶𝗻𝘀𝘁𝗼𝗿𝗺 𝗮𝗻𝗱 𝗿𝗲𝗳𝗶𝗻𝗲 𝗺𝗲𝘀𝘀𝗮𝗴𝗶𝗻𝗴: Generate innovative ideas and refine them into impactful messages. - 𝗘𝗻𝘀𝘂𝗿𝗲 𝗰𝗼𝗵𝗲𝘀𝗶𝘃𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: Align your messaging across different media for consistent advocacy. 𝗪𝗵𝘆 𝗦𝗵𝗼𝘂𝗹𝗱 𝗬𝗼𝘂 𝗧𝘂𝗻𝗲 𝗜𝗻? If you've ever found yourself recycling old messages or struggling to infuse creativity into your campaigns, this newsletter will transform your approach: - 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗰𝗿𝗲𝗮𝘁𝗶𝘃𝗶𝘁𝘆: Use AI to explore new angles and fresh perspectives. - 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Save time with AI-driven prompts that guide the creation and refinement of your brand messaging. - 𝗕𝗼𝗼𝘀𝘁 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗻𝗲𝘀𝘀: Ensure your messages are not only creative but also strategically aligned with your campaign goals. 𝗦𝗽𝗲𝗰𝗶𝗮𝗹 𝗳𝗼𝗿 𝗣𝗿𝗲𝗺𝗶𝘂𝗺 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲𝗿𝘀: Paid subscribers will gain exclusive access to the full archive of my interactive session with ChatGPT, providing a behind-the-scenes look at how each step was implemented for a hypothetical campaign against the carbon tax. ☝️You can subscribe by clicking 𝗩𝗶𝗲𝘄 𝗺𝘆 𝗯𝗹𝗼𝗴 link in my bio☝️

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Worth reading from NiemanLab: Readers prefer to click on a clear, simple headline — like this one By David Markowitz, Hillary Shulman and Todd Rogers In an era when people trust news less than ever, how can journalists break through and attract the attention of average people to provide information about their communities, the nation and the world? By not complicating things. Our research, published in Science Advances, shows that simple headlines significantly increase article engagement and clicks compared with headlines that use complex language. In our research, typical news readers preferred simple headlines over complex ones. But importantly, we found that those who actually write headlines — journalists themselves — did not. We first used data from The Washington Post and Upworthy to see how language features, such as word length and how common a word is, changed how many people clicked on an article’s headline. These datasets included over 31,000 randomized experiments — also known as A/B tests — that compared two or more headline versions of the same underlying article to determine which one generated the most clicks. Headlines with more common words — simple words like “job” instead of “occupation” — shorter headlines, and those communicated in a narrative style, with more pronouns compared with prepositions, received more clicks. For example, The Washington Post headline, “Meghan and Harry are talking to Oprah. Here’s why they shouldn’t say too much” outperformed the alternative headline, “Are Meghan and Harry spilling royal tea to Oprah? Don’t bet on it.” This example illustrates how sometimes a more straightforward headline can generate more interest. In follow-up laboratory experiments, we found that typical news readers focused more on simple rather than complex headlines because the writing was easier to understand. When journalists participated in the same experiments, they didn’t show any preference for simple headlines over complex ones. Put differently: Those who write the news appear to be less responsive to simple writing than regular audiences. Generations of communication consultants have advised that communicators follow the rather crass acronym KISS: Keep it Simple, Stupid. We suggest a modified version applied for journalists. Since KISJ isn’t all that simple, we propose: Keep It Simple, Staffers. Simplicity increases the number of people who click on a news story headline and improves reader recall of the material in the article. Most importantly, simplicity boosts reader engagement, such as how much attention they pay to the information.

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Very interesting discussion of code switching here and using that term re: Vance's identity, something I'd considered, but not seen in previous stories

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Good article on the value of original quality content and risks of GenAI’s generics & distortions today when AI volume is everywhere online. The image simulation is cool example!

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💡 From the fediverse to the Kamala Harris election campaign, SEO, and more: Insights in FIR 425. In this episode of our For Immediate Release podcast, Shel Holtz, SCMP, and I explore six key topics that are shaping the future of business, communication, and technology: 🔹 Fediverse and Digital Sovereignty: We discuss the growing disillusionment with platforms like X and the potential for governments to establish their own instances on the fediverse to maintain digital sovereignty and control over public discourse. 🔹 The Decline of Individuality: A recent study shows a significant decline in people’s desire to stand out over the past 20 years, which has implications for society and how businesses engage with their audiences. 🔹 Corporate DEI Backlash: With growing political and social backlash against Diversity, Equity, and Inclusion (DEI) initiatives, some companies are scaling back their efforts. But are they abandoning these goals or just changing how they communicate them? 🔹 Impact of Disabling Social Media Comments: Research reveals that disabling comments on social media can harm the perception of influencers and public figures, making them appear less sincere and likeable. 🔹 Kamala Harris’s Gen Z Campaign Strategy: We delve into how Kamala Harris’s campaign successfully engages Gen Z voters by mastering platforms like TikTok and leveraging influencers to drive massive engagement. 🔹 AI and the Future of SEO: The rise of generative AI and concepts like 'zero-click search' are changing the SEO landscape, with new strategies needed to maintain visibility in an increasingly AI-driven search environment. 🔊 For a deeper dive, listen to episode 425 of the podcast - check out the full blog post with audio player here: ⬇️ #Podcast #BusinessTrends #AI #DEI #DigitalMarketing #SEO https://lnkd.in/eCM9mj9d

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Why Strategic Communications Is a Must for Every Business Recently, many corporations have found themselves in the headlines, but not in the way they wanted. These situations underscore the essential role a seasoned communications leader plays in shaping a company’s public perception. Whether in-house or outsourced, having someone oversee the communications function is crucial. A strategic communicator supports your business plan, navigates challenging situations, and amplifies your story with priority stakeholders. Whether you're an early-stage startup, a well-established private business, or a publicly traded giant, each stage in your company’s journey requires a unique communications approach. Here's why prioritizing communications is a must for every business: 1.  Strategic Counsel and Advocacy 🤝 Communications leaders are trusted advisors, providing insights on public perception and aligning strategies with company values and goals. They evaluate how actions impact stakeholders, crafting messages for each audience. Integrating communication strategies into your core business plan prepares you to adapt to changing dynamics.   2.  Crisis and Reputation Management 🔥 Every business faces potential crises, threatening reputation and stability. A seasoned communications advisor is crucial for proactive crisis planning, working with leadership to swiftly address issues. They help preserve brand integrity by delivering transparent, honest, and timely information. As recent news cycles show, maintaining trust during a crisis demands experience and situational awareness.   3.  Brand Awareness and Storytelling 📣 Communications professionals build credibility with the news media to tell compelling brand stories through earned coverage or a combo of paid + earned. Marketing and comms teams must work in lockstep, ensuring a consistent, authentic, and cohesive brand message across all channels.   4.   Internal and External Message Alignment ✳️ Consistency in messaging across all organizational levels is vital. A great external strategy starts with an internal focus. Ensure employees understand business goals and their roles in supporting them. Aligning internal and external messaging maintains a cohesive culture and delivers a consistent brand narrative.   5.  Business Growth 📈 Strategic communication fuels business growth and transformation by crafting compelling content and narratives that highlight products, services, and initiatives. A communications advisor ensures an ongoing dialogue with priority stakeholders. Their awareness of current trends and media strategies enables you to seize opportunities and tell your story. Investing in a skilled communications leader or advisor is investing in the long-term success and resilience of your business. It's not just a nice-to-have but a critical component of a successful business strategy. #StrategicCommunications #BrandReputation #CrisisManagement #CorporateCommunications

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The October monthly episode of our For Immediate Release podcast explores critical communication trends. Shel Holtz, SCMP, and I discuss six compelling topics, including Reddit's potential for crisis comms, the state of blogging in 2024, ethical concerns in celebrity news coverage, workplace connection challenges, and AI's impact across industries. In a blog post, I've set out some key takeaways that present opportunities for communicators, including leveraging Reddit for stakeholder engagement and preparing to guide organisations through AI adoption. Read more and listen now for valuable perspectives and insights on navigating today's complex communication landscape. https://lnkd.in/e5_CcMR2

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This article from Columbia Journalism Review is fascinating, and an argument for the importance of a reputation management communication plan. There are volumes authored by PR pros advising against ignoring reporters inquiries, yet this article documents how frequently it happens. Throughout my career, I can count on one hand the number of times I have made a calculated decision not to respond to a media request, and 99.9% of the time it was after multiple engagements with a reporter who repeatedly misrepresented or distorted information (even if not intentionally). I suspect, more often than not, reporters get ghosted because the brand is caught off guard. They haven't planned how they will respond in a reputation crisis. Or haven't socialized the planned response with stakeholders. If the PR team is haggling with executives and lawyers on what to say or how to say it when the reporters' questions start rolling in, the opportunity to frame the narrative is quickly lost. Thanks for sharing the article Jennifer Johnson Avril! https://lnkd.in/gYmTA9CW

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If you work in the communications/media, you need to be reading SEMAFOR. This piece by Ben Smith and Maxwell Tani captures the fundamental changes in our industry centered around how mainstream news outlets aren’t the only ones influencing public opinion. "The biggest shift in contemporary politics and PR may be that the cost of an error has dropped, while the value of ubiquity has risen...Conversely, a fragmented media landscape means that you need to go on ten podcasts to reach the scale of audience a cable television show used to command. And so a new wave of public figures, and their advisers, will need to navigate in a looser and more forgiving media landscape."

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Anyone who has founded and run a company knows the ups and downs of entrepreneurship. It was so fun to talk to Nate and Eric about their journey and also provide some insight on what PR is (and isn't). Thanks for having me! #thoughtleadership #entrepreurship

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Thanks to PRWeek's Jonathan Owen for including me in this line-up of industry leaders giving their predictions for public affairs in 2025. For me, it's a weak UK economy and international turmoil – from diplomatic tensions to trade friction – that will dominate 2025 for policymakers and public affairs professionals. I predict three trends. First, the consumer rules. Voter volatility means public opinion is front of mind for politicians. Issues quickly escalate to crisis and businesses can get caught up without careful reputation management. As Labour appeals to its core values, expect greater Government intervention, from workers rights to regulation. Second, AI and big tech moves will challenge policymakers and regulators, with consequences for traditional industries, competition and UK-US diplomacy. Our industry will need to adapt our working practices too. Third, impact is everything. Squeezed budgets mean public affairs needs to be data-driven and results-focused to demonstrate value. Read the full piece here for thoughts from Christine Quigley Alan Boyd-Hall Katherine Morgan Sonia Khan Simon Richards Ella Fallows Mark Glover Scott Dodsworth Mo Hussein https://lnkd.in/eNkkNvHD

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I’m grateful to Joshua Benton at Nieman Journalism Lab for highlighting what the right-out-in-the-open plans are in Project 2025 around journalism. What’s there is no doubt disturbing and also not terribly surprising. One additional lens I would have been interested in seeing is what the plans are for Harris-Walz given the scale and size of the trust & disinformation challenge we have in the U.S. There’s a single paragraph under Freedom of the Press in the 92-page Dem Party Platform which mentions strengthening media ownership rules and “pushing back on the potentially harmful effects of corporate consolidation.”  There have been worthy investments over the last four years in the International Fund for Public Interest Media to further the “evolution, resilience and independence of public interest journalism in the Global South and Eastern Europe.” But I thought when Biden said at his inauguration that it was time to “defend the truth” and “defeat the lies,” there would be some focus on doing something bigger and bolder at home, especially since weeks before a mob had attacked the U.S. Capitol spurred on by dangerous fictions and misinformation. And without any big swings or transformative actions taken with the levers of the federal government, here we go again: “​​A new study by Parsons and the CAI found that a large majority of respondents (94%) are concerned that the spread of misinformation will impact the upcoming election.” (TIME) At this point in time, not zeroing out the budget for public media is simply not enough. Joseph Stigliz is quoted in IFPIM’s Moment of Truth report: “Quality journalism is what we economists call a public good, something from which all benefit—and to which everyone has a right.” A serious investment and a set of forward-looking actions are what is gravely needed or we will continue this doom-cycle of lies, distrust, and pervasive, reckless disinformation. https://lnkd.in/edHhUQry

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🚀 New TL;dr Alert: Balancing Act: The Future of Work-from-Home 🚀 As we navigate beyond the pandemic, the shift back to office-centric work cultures is sparking debates and discussions across various industries, especially within local government sectors. This week's TL;dr looks at the evolving landscape of work-from-home policies and their tangible impact on productivity and worker satisfaction. 🔍 In This Issue: We’re Working Less on Fridays Than We Used To, And That’s OK: Insights from Vanessa Fuhrmans of the Wall Street Journal highlight how shorter Fridays are enhancing employee well-being without compromising productivity. Hybrid Work Woes and Wins: Exploring the mixed bag of hybrid work models through expert opinions and real-world data. City of Austin’s Innovative Telework Policy: A closer look at how local governments are adapting to modern work environments while striving to meet climate goals. 🤔 We want to hear from you! How are work-from-home policies evolving at your organization? What strategies have you found effective in balancing productivity with employee satisfaction? 👉 Dive into the full discussion and let us know your thoughts in the comments! https://lnkd.in/gnpU6qaX #FutureOfWork #RemoteWork #LocalGovernment #PublicSectorInnovation #TLdrByGGF

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Hot of the presses! JSA+Partners December issue of Talking Points is out tackling some timely topics including: 📔 The rising role of new media in the comms playbook 💪 Integrating earned, owned and paid channels to maximize reach 💬 Insightful interview with Alexander Lee from Digiday Hope you’ll read and please subscribe to receive monthly in your inbox. https://lnkd.in/gbdRrXmW

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