Karen Amster-Young

Worth reading from NiemanLab: Readers prefer to click on a clear, simple headline — like this one By David Markowitz, Hillary Shulman and Todd Rogers In an era when people trust news less than ever, how can journalists break through and attract the attention of average people to provide information about their communities, the nation and the world? By not complicating things. Our research, published in Science Advances, shows that simple headlines significantly increase article engagement and clicks compared with headlines that use complex language. In our research, typical news readers preferred simple headlines over complex ones. But importantly, we found that those who actually write headlines — journalists themselves — did not. We first used data from The Washington Post and Upworthy to see how language features, such as word length and how common a word is, changed how many people clicked on an article’s headline. These datasets included over 31,000 randomized experiments — also known as A/B tests — that compared two or more headline versions of the same underlying article to determine which one generated the most clicks. Headlines with more common words — simple words like “job” instead of “occupation” — shorter headlines, and those communicated in a narrative style, with more pronouns compared with prepositions, received more clicks. For example, The Washington Post headline, “Meghan and Harry are talking to Oprah. Here’s why they shouldn’t say too much” outperformed the alternative headline, “Are Meghan and Harry spilling royal tea to Oprah? Don’t bet on it.” This example illustrates how sometimes a more straightforward headline can generate more interest. In follow-up laboratory experiments, we found that typical news readers focused more on simple rather than complex headlines because the writing was easier to understand. When journalists participated in the same experiments, they didn’t show any preference for simple headlines over complex ones. Put differently: Those who write the news appear to be less responsive to simple writing than regular audiences. Generations of communication consultants have advised that communicators follow the rather crass acronym KISS: Keep it Simple, Stupid. We suggest a modified version applied for journalists. Since KISJ isn’t all that simple, we propose: Keep It Simple, Staffers. Simplicity increases the number of people who click on a news story headline and improves reader recall of the material in the article. Most importantly, simplicity boosts reader engagement, such as how much attention they pay to the information.

4

This week, I'm thrilled to share a monumental guide that dives deep into the art of creating compelling brand messaging for advocacy campaigns. As public affairs practitioners, crafting a persuasive message is crucial, but it's a task we don't undertake daily. To streamline this complex process, I've turned to ChatGPT to help break down the task into manageable steps. 𝗪𝗵𝗮𝘁 𝗰𝗮𝗻 𝘆𝗼𝘂 𝗲𝘅𝗽𝗲𝗰𝘁 𝗶𝗻 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄’𝘀 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿? I detail a 27-prompt strategy that uses ChatGPT to: - 𝗗𝗲𝗳𝗶𝗻𝗲 𝗰𝗹𝗲𝗮𝗿 𝗮𝗱𝘃𝗼𝗰𝗮𝗰𝘆 𝗴𝗼𝗮𝗹𝘀: Set precise objectives to drive your campaign. - 𝗘𝘀𝘁𝗮𝗯𝗹𝗶𝘀𝗵 𝗮𝗻𝗱 𝗺𝗮𝗶𝗻𝘁𝗮𝗶𝗻 𝗮 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗯𝗿𝗮𝗻𝗱 𝘃𝗼𝗶𝗰𝗲: Ensure your messaging resonates with your values and desired public perception. - 𝗕𝗿𝗮𝗶𝗻𝘀𝘁𝗼𝗿𝗺 𝗮𝗻𝗱 𝗿𝗲𝗳𝗶𝗻𝗲 𝗺𝗲𝘀𝘀𝗮𝗴𝗶𝗻𝗴: Generate innovative ideas and refine them into impactful messages. - 𝗘𝗻𝘀𝘂𝗿𝗲 𝗰𝗼𝗵𝗲𝘀𝗶𝘃𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: Align your messaging across different media for consistent advocacy. 𝗪𝗵𝘆 𝗦𝗵𝗼𝘂𝗹𝗱 𝗬𝗼𝘂 𝗧𝘂𝗻𝗲 𝗜𝗻? If you've ever found yourself recycling old messages or struggling to infuse creativity into your campaigns, this newsletter will transform your approach: - 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗰𝗿𝗲𝗮𝘁𝗶𝘃𝗶𝘁𝘆: Use AI to explore new angles and fresh perspectives. - 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Save time with AI-driven prompts that guide the creation and refinement of your brand messaging. - 𝗕𝗼𝗼𝘀𝘁 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗻𝗲𝘀𝘀: Ensure your messages are not only creative but also strategically aligned with your campaign goals. 𝗦𝗽𝗲𝗰𝗶𝗮𝗹 𝗳𝗼𝗿 𝗣𝗿𝗲𝗺𝗶𝘂𝗺 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲𝗿𝘀: Paid subscribers will gain exclusive access to the full archive of my interactive session with ChatGPT, providing a behind-the-scenes look at how each step was implemented for a hypothetical campaign against the carbon tax. ☝️You can subscribe by clicking 𝗩𝗶𝗲𝘄 𝗺𝘆 𝗯𝗹𝗼𝗴 link in my bio☝️

9

This article from Columbia Journalism Review is fascinating, and an argument for the importance of a reputation management communication plan. There are volumes authored by PR pros advising against ignoring reporters inquiries, yet this article documents how frequently it happens. Throughout my career, I can count on one hand the number of times I have made a calculated decision not to respond to a media request, and 99.9% of the time it was after multiple engagements with a reporter who repeatedly misrepresented or distorted information (even if not intentionally). I suspect, more often than not, reporters get ghosted because the brand is caught off guard. They haven't planned how they will respond in a reputation crisis. Or haven't socialized the planned response with stakeholders. If the PR team is haggling with executives and lawyers on what to say or how to say it when the reporters' questions start rolling in, the opportunity to frame the narrative is quickly lost. Thanks for sharing the article Jennifer Johnson Avril! https://lnkd.in/gYmTA9CW

6

You might see some promotional publicity in the media for a new book purportedly about public relations from what its publisher claims is a 'top operative.' Consistent with the historic tension between hacks vs. flacks, some journos will jump at the chance to platform someone especially if it provides an opportunity to position lying and manipulation as the essence of PR. Bad boys and 'high stakes' take-the-money firms might steal a few sensational headlines, but they are actually at the fringes and on the bottom of an industry where most practitioners around the world counsel candor and transparency in the public domain for clients with worthy points of view. #publicrelations #PR #ethics #propaganda https://a.co/d/0dP8eAG8 https://lnkd.in/eucAfEDU https://lnkd.in/ek2wk3Pg

13

7 Comments

For this podcast, the Confident Retirement, there's a twist: I was the one interviewed, not the one asking the questions. (I like it better the other way - but that was fun - thanks for inviting me on, Kristopher Flammang CRPC®AIF®BFA®) Oh - and I'm not retiring :) Some of the things we talked about: * My early journalism career change to being a juvenile probation office for three years; • Why and how the Business Observer has made a transtions to #digitalfirst — and why we keep the focus on that; and • The lessons I've learned from interviewing hundreds of entrepreneurs ands business owners Take a listen!

30

1 Comment

Grateful to Agility PR Solutions for featuring my brand new book, 𝐁2𝐁 𝐏𝐑 𝐓𝐡𝐚𝐭 𝐆𝐞𝐭𝐬 𝐑𝐞𝐬𝐮𝐥𝐭𝐬! "New Book from Influential PR Vet Michelle Garrett, B2B PR That Gets Results, Just Released" "I felt there was a need for this type of book that explains—in a straightforward fashion—the work of PR professionals and the challenges they face so that companies can get the most out of engaging with a PR consultant or agency and achieve their public relations goals." #B2BPRbook #newauthor #publicrelations

30

2 Comments

Authors Republic Is Now Promoting Edward Segal’s ‘Whistle-Stop Politics’ Audiobook Authors Republic, which distributes audiobooks by independent authors to dozens of audiobook retailers and library channels, is promoting my new audiobook, “Whistle-Stop Politics: Campaign Trains and the Reporters Who Covered Them” in its monthly newsletter to retailers. Here is what they have to say: “Segal is a former press secretary, campaign manager, contributor to Forbes.com, and aide to Democratic and Republican congressional and presidential candidates. “Discover the entertaining story of how campaigning by train shaped American politics, elections, journalism, and culture in ‘Whistle-Stop Politics.’ “Memories of the pivotal role campaign trains played in American elections fade with the passing of each generation. Also forgotten are the stories documented by the reporters who traveled with hundreds of whistle-stopping politicians, including Franklin Roosevelt, Harry Truman, Dwight Eisenhower, and Ronald Reagan. “The trains were the backdrop of political drama, intrigue, humor, and triumph for more than 185 years. Campaign trains were an American invention that enabled politicians to connect with as many voters as possible in the country’s largest cities and smallest towns.” Order your copy today from audiobook retailers. For more information, visit WhistleStopPolitics.com. #Elections #Politics #Reporters #Trains #Railroads #Journalism

1

"But NPR’s troubles extend far beyond concerns about its journalism. Internal documents reviewed by The Times and interviews with more than two dozen current and former public radio executives show how profoundly the nonprofit is struggling to succeed in the fast-changing media industry. It is grappling with a declining audience and falling revenue — and internal conflict about how to fix it." This article sheds good light on the disruption facing the media industry. #Media #Communications #PR

4

To reach younger consumers, communicators might need to narrow their scope a little, a brand devotion study from strategic communications agency Confidant and marketing insights firm Vytal says https://odwpr.us/4gqTTzI

4

PRWeek's great 2024 Business Report highlights the key challenge facing our industry. Communications is more important than ever. Comms and policy leaders are being asked to play far larger roles as business partners supporting ever more stakeholders. So why did the industry suffer so much in 2023 after many years of growth? As an sector, we are not adapting fast enough to the needs. Organizations are desperate for help but also under tremendous financial strain. They now need both senior level counsel and advisory support as well as deep domain expertise to actually produce. By and large, our industry is still split by this chasm - between strategic and tactical. Clients cannot afford to separate these, either in time or money. At Bully Pulpit International our goal is to bridge this divide, building a team that can both 'think and do' at the highest levels. It's not always easy. Last year was a challenge. But if you share this vision for the future, please check out some of our open roles: https://lnkd.in/dGQwJUSG

42

"Shocking Support for CEO’s Killer: 41% of Young People Say Luigi Mangione’s Actions Are ‘Acceptable’" Media Expert Michael Levine Responds to Alarming New Poll by Emerson College In an astonishing revelation, a new Emerson College poll indicates that 41% of young Americans find the actions of alleged murderer Luigi Mangione “acceptable.” Mangione is accused of the shocking execution of UnitedHealthcare CEO Brian Thompson, an act that has stunned the nation. The data reveals a disturbing trend among voters aged 18-29: 24% consider Mangione’s actions “somewhat acceptable,” while 17% believe they are “completely acceptable.” Michael Levine, one of America’s leading media experts and best-selling author, weighed in on the poll results, stating, “This is a chilling indictment of the current societal climate. When a significant percentage of young people can justify such extreme measures, it points to a dangerous erosion of values and a breakdown in civil discourse.” The poll also uncovered a sharp partisan divide: 22% of Democrats found Mangione’s actions acceptable. In comparison, 12% of Republicans and 16% of Independents shared this view. Levine added, “These figures underscore the growing polarization in our society and highlight the need for a serious examination of how we engage with issues of justice, leadership, and accountability.” As the nation continues to process this shocking act and its aftermath, the poll’s findings serve as a sobering reminder of the complexities and tensions simmering beneath the surface of American culture. +++++++++++++++++++++++++++++++++++++++++++++ Michael Levine is a renowned media expert, author of "Broken Windows, Broken Business," and has worked with over 58 Academy Award winners and 34 Grammy Award winners. www.BoundlessMediaUSA.com

1

68% of journalists say the press release is still one of the most useful types of content for building earned media coverage and brand equity. But first, you need a news angle. Read when to use and when not in the new 2024 report from Cision. #publicrelations #pressrelease #earnedmedia

2

1 Comment

📣 Did you miss PR Newswire's recent webinar? Don't worry! Watch the on-demand webinar now and learn how to unlock the secrets of expanding your story's impact. Our esteemed panel of industry experts dove deep into: * Unlocking maximum media coverage * Amplifying visibility and engagement * Mastering the essential distribution tools for success Seize this opportunity to level up your #PR game! Watch now and let us propel your story to new heights. #Webinar #ProfessionalDevelopment #Networking

1

I joined PRWeek UK and Carolyn Esser for the latest episode of their Beyond the Noise podcast to explore how #corporate affairs chiefs are driving an unprecedented cycle of professionalisation in their teams. Why? because both CEOs and the corporate landscape are placing more demands on corporate affairs functions and in response, they are not standing still. Listen to the episode to learn more. If you are facing similar challenges, and would like to pick up on any of the points raised, get in touch.

22

A few thoughts in O'Dwyer's Public Relations News on one of DLPR's media relations strategies and how to handle delicate situations.

23

1 Comment

Journalists are spilling the tea about what they like and don't like. Frank Strong of The Sword and the Script shared the results of a recent Cision survey. He pulled the stats that PR pros need to know about to improve their odds of success. 42% of reporters say credibility is the top challenge facing journalism. Tip: Avoid adjectives and hyperbole when you pitch. 67% of journalists use social media to source information. Tip: Keep your social feeds active and relevant. 55% of journalists want exclusives. Tip: Consider using them judiciously. #PR #publicrelationsagency #journalism

7

Why do we do PR? Well, I would answer it's because trust and confidence among all audiences is at historic lows—an avg of 28%. With low/no trust, there is no commerce, there are no deals and business GRINDS to a halt. So, THAT is why we do PR. https://lnkd.in/g9M-_JQ4 #publicrelations, #pr, #trust, #credibility

3

1 Comment

https://lnkd.in/ect5e6Tb Fascinating application of AI to consumer marketing - even ring shopping! Joann S. Lublin Kay Jewelers The George Washington University - College of Professional Studies WSJ: How will artificial intelligence expand Signet’s e-commerce sales? DROSOS: AI is becoming increasingly important in how we do business because it’s personalizing everything. 

1