Jennifer Myster MHA/MBA

Through an independent review organization and patient feedback, the Ohio Department of Medicaid provides a managed care plan report card each year. The 2024 report card was just released rating each of the seven Medicaid managed care plans. See how Ohio Medicaid’s health insurance plans compare in key performance areas: https://lnkd.in/gXRtKKMn #OhioMedicine #Physicians #Ohio

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I recently had the privilege of conversing with Joe Kiani, a trailblazer in the healthcare industry and a visionary leader. Our discussion centered around his innovative approach to making healthcare more accessible and efficient for everyone. Joe Kiani emphasized the importance of leveraging technology to provide high-quality care  -- including in the comfort of patients' homes. This not only improves patient outcomes but also reduces the burden on our healthcare system. His work is a testament to how technological advancements can bridge gaps in care delivery and bring about transformative change. One key takeaway from our conversation was Joe's commitment to patient-centered care. By focusing on continuous monitoring and early intervention, we can significantly enhance patient experiences and outcomes. His vision aligns perfectly with the growing trend of personalized medicine and the need for more flexible healthcare solutions – including when it comes to addiction. I love talking to leaders – especially in healthcare – and learning more about their style. Take a listen to how he talks about microfixing and his need to tackle big problems, while at the same time, speaking up when he sees injustice. Let's keep pushing the boundaries and working towards a more inclusive and efficient healthcare system! #HealthcareInnovation #HomeBasedCare #PatientCenteredCare #TechInHealthcare #HealthcareLeaders #Inspiration

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Today is National Healthcare Decisions Day. I challenge you to talk to one person today about what it means to them to “live well”. Ask what a good day looks like. To start a conversation, you don’t have to say, “Let’s talk about your death and dying plan.” Start simple. Today is a good day to start!

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Today, Care Associates announced their selection by CMS to participate in the new GUIDE Model, designed to support people living with dementia and their caregivers. Care Associates will be among nearly 400 participants building Dementia Care Programs across the country, improving care coordination and access to services, including respite care. “CMS is excited to partner with Care Associates under the GUIDE Model,” said CMS Administrator Chiquita Brooks-LaSure. “GUIDE is a new approach to how Medicare will pay for the care of people living with dementia, supporting them and their caregivers to remain in their homes and communities.” Launched on July 1, 2024, the GUIDE Model tests a new payment approach for key supportive services for people living with dementia, including person-centered assessments and care plans, care coordination, 24/7 access to care team members, and respite services. Care Navigators will assist people with dementia and their caregivers in accessing clinical and non-clinical services through community-based organizations. "We have worked diligently to design and launch a comprehensive system of services, support, and easy access to care for people facing serious illnesses and their caregivers. The decision by CMS to select us for the GUIDE program is a testament to that effort," said Ricardo Febry, MSc, MD, Founder and CMO of Care Associates. Care Associates' participation in the GUIDE Model will provide education and support, including training programs for caregivers. The GUIDE Model also offers respite services to help caregivers continue to care for their loved ones at home, delaying the need for facility care. GUIDE Participants include a wide range of health care providers, from large academic medical centers to small group practices and community-based organizations. This model supports the Biden Administration’s Executive Order on Increasing Access to High-Quality Care and aligns with the National Plan to Address Alzheimer’s Disease. For more information on CMS’s GUIDE Model, please visit: https://zurl.co/3jnM

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How do we give back as a company? Here is a breakdown of non-profit healthcare and our community support.

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Employee engagement is key to improving patient experience. When healthcare staff feel valued and engaged, they deliver better care. Can you spot levels of engagement? We can show you how to spot the levels of engagement and how to coach individuals to improve engagement. https://lnkd.in/g68wfJ8g #PatientExperience #EmployeeEngagement #HealthcareCulture

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100% satisfaction in birth metrics! What is the secret? Cleveland Clinic achieved 100% satisfaction across five birth metrics, a notable feat that Becker's Hospital Review highlighted. Cleveland Clinic adopted TeamBirth in October 2022. TeamBirth is a care delivery model jointly created in 2021 by Harvard Pilgrim Health Care, Ariadne Labs and UMass Memorial Health. It emphasizes routine check-ins with all patient care team members and family at key points to streamline communication about birth preferences and patient status, using a whiteboard as a key tool. Since adopting it, the health system saw the rate of C-sections for Black mothers go down from 41% to 22%. Rates also improved for white mothers, dropping from 27% to 23%, bringing the outcomes for its patient populations to a more equitable level. ▶ Satisfaction went up across five categories in 2022 to a perfect 100% for: ➡ Friendliness/courtesy of the unit — up 10% from 2022. ➡ Staff concern, information about progress and baby’s condition — up 12% from 2022. ➡ Nurse promptness in responding to patient call — up 12% from 2022. ➡ Nurse's attitude toward patient requests — up 13% from 2022. ➡ Doctor and staff working together during birth — up 15% from 2022. Patient satisfaction grew by 23% — from 72% in 2022 to 95% in 2024 — for how well they felt Cleveland Clinic managed their pain during labour. Transparent communication is important to promoting safety and reliability in high-risk organizations. ♻ How is the communication in your organization? #healthcare #communication #reliability

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On October 8th, U.S. News & World Report released its annual rankings of Children's Hospitals, called "Best Children's Hospitals". It is a 174-page report describing the methodology and data tables which I scanned through. Appendix C-10 has the data on Pediatric Pulmonology which I took a deep dive into. In the attached carousel, I have recreated two datasets that matter. If I were to shop around for a hospital for my care, what really matters to me is the outcome data for a particular condition I am seeking care for and not the reputation score. However what separates the top-ranked "Best Children's Hospitals" is their reputation scores, not the outcome scores for selected conditions as in asthma here. It's a different matter whether the outcome scores used in the rankings are good measures. We will discuss them in another post. What are your thoughts? Feel free to like, share, and comment. #healthcare #hospitals #physician

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KH's most recent Flash Report unveils promising signs of financial performance, with a notable slowing of margin decline. The widening gap between lower and higher performing organizations highlights the focus on long-term investment and innovation in high-performing orgs. Lower performing organizations must focus on enhancing efficiencies and reworking key elements like their operating model and portfolio management. Explore the insights in the report here: [National Hospital Flash Report May 2024 Metrics](https://lnkd.in/ggUcyDPh). For resources to boost performance, visit us at https://lnkd.in/enBa3Tp

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80% of healthcare organizations report only moderate success with current digital tools for patient self-management. Where do they see potential? Find out in this report. https://lnkd.in/gA6RaaTX

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Nutritious food and a safe home are just as important to your health as regular medical screenings and vaccinations. That’s why Elevance Health created a way to measure the behavioral and social aspects of health along with the physical ones. Learn about our Whole Health Index: https://ow.ly/tGu130sGgKv

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If you're passionate about keeping a pulse on things that seek to advance the healthcare industry, tune in to the podcast TRADEOFFS! This week's episode delves into CMS's new pilot program, GUIDE (Guiding an Improved Dementia Experience), which starts 7/1. The 8-year initiative aims to support caregivers of individuals with dementia, and anticipates it will: 1) Reduce caregiver stress 2) Enhancing the patients quality of life 3) Avoid the use of nursing facilities. This is more than a 1-800 support number. It's a game-changer beyond traditional support services. My key insight? We must recognize and empower caregivers for their unique, invaluable role. Their personalized, impactful care is unparalleled. It's crucial to rally behind caregivers. Some companies like Careforth are already seizing this opportunity for Medicaid patients, with more likely to follow suit as CMS backs this model. Remember, where CMS leads, the nation follows. #healthcare #caregivers #CMS #podcast #TRADEOFFS

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