Jason Nager

Salesforce and AWS are pioneering the age of autonomous AI agents— powered by a decade long partnership that combines the strengths of the #1 AI CRM and the leading cloud provider. In their latest The Wall Street Journal Byline, Brian Landsman and Julia Chen explore how agentic AI and seamless data integration transform customer experiences. #Salesforce #AWS #Agentforce #Innovation

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ENTERPRISE SAAS STICKINESS - WHAT STICKINESS? This news from Klarna should have every enterprise SaaS company shaking in their boots. If an internal team using AI can replicate 20+ years of work and customization from Salesforce and Workday, to the extent the company doesn't feel the need to pay for these tools any more, everything we know about stickiness and durability of enterprise software needs to be rethought in the light of AI. In fact, their comments indicate that they were use AI to able to rethink the products from first principles and make them simpler and easier to use: "with the help of AI, the company is able to standardize and create a more lightweight tech stack to operate more effectively with higher quality". https://lnkd.in/gE9FRw9f I wouldn't be surprised if the mandate of the head of IT at large enterprises gradually expands to not just negotiating supporting enterprise software licenses but replacing them with custom-built products from the ground up, especially for the largest software products that cost 7-8 digits per year.

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Big News 🎉 @Gong just dropped some MAJOR AI capabilities that deliver new levels of automation, deep customer insights, and standardized knowledge sharing across the entire revenue org. With Gong’s new capabilities, you can: ✨Create smoother collaboration workflows across teams ✨Make coaching more efficient and consistent  ✨Deploy ready-to-use Smart Trackers ✨Centralize process, systems, and data ✨Bring AI-powered context to your sellers   Game. Changer. Learn more about these exciting new capabilities here: https://lnkd.in/gE9Hu8N3

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Introducing Clari Forecast for Consumption – helping leaders drive predictability and accountability across complex revenue models. Predict and manage all consumption revenue in one place, uncovering next best steps, new opportunities, and use cases. You’ll also get customizable forecasting fit for the scale and complexity of your revenue cadence. Now, all members of your sales team can lean in and run revenue like a pro. Learn more about how you can recharge your revenue engine with AI here: https://bit.ly/3yb09dT 

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After many conversations with technology execs and AI industry leaders, I've been actively assisting them in crafting their AI strategies for software development. Recognizing their common themes and challenges, Emilio Salvador and I have developed some resources to guide you in this journey. I'm excited to share this whitepaper as the first step, with more in-depth content to follow. Stay tuned!

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Ethical AI is a hot topic right now. If you missed Vonage at Dreamforce, you can watch this session on understanding missteps and how to avoid them. https://gag.gl/b8kzlq #mycompany

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Every organization is looking for ways to incorporate AI into its business. I spoke with Jayesh Govindarajan, SVP AI at Salesforce, about how to do this. Govindarjan takes us behind the scenes of Salesforce's AI journey, revealing the complex innovation of embedding AI features that elevate the user experience. We talk about AI deployment, the pivotal role of contextual data and why developers are turning into prompt engineers to exploit the capabilities of large language models. Listen to the full episode of Techzine Talks on Tour on Techzine.eu:

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Usage based pricing could be the key you need to improve your Net Revenue Retention. Join Saurabh Agrawal from Zenskar and Steven Forth from Ibbaka for an in depth conversation on how to execute on this strategy. https://lnkd.in/gwy7g35x #pricing #SaaS #usagebasedpricing #NRR #NDR #SaaSgrowth #SaaSmarketing

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The #1 question we get asked: what exactly is a Revenue Cadence? Revenue Cadences can seem complex. But they’re essential to keeping your team aligned. Watch John Queally, Clari's Director of RevOps, explain what a Revenue Cadence is and why it’s critical for driving predictable revenue.

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In 2023, 61% of companies did not achieve their revenue targets. Clari surveyed 400+ revenue teams & professionals to find out why: - Hidden breakdowns in your ability to create, convert, and close new deals - Lack of visibility in forecasting capabilities - Bad, missing, and stale data AKA Revenue Leak. The good news: Revenue Leak doesn’t have to stay hidden. Now we’ve got insights, tools, and resources for you to spot and eliminate. Download the report to find out where you’re losing dollars and how to fix it: https://lnkd.in/gDWrxAKB 

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In her new book, roboticist Daniela Rus argues that AI will augment, not replace, our human experiences. “By working closely with intelligent machines, we could have more time to be human.” Read more on the Dropbox blog!

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Are you a sales rep ? Are you using ChatGPT to get answers on your deal status ? . . Instead of navigating to a bespoke AI tool disconnected from their CRM, sales reps can simply open up Einstein Copilot and ask for a personalized close plan, insights on why an opportunity may not close in the month, or check if pricing was discussed on a recent call – which means more time focused on the customer and less time sifting through data and screens. #salesforce #einstein #ai #sales #saas #data

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Super interesting survey as 90% of IT teams say AI has forced them to re-evaluate their technology strategy and examine the pros and cons between an open or closed AI ecosystem, according to a new #Salesforce survey. Dive into the latest research to learn more about which way tech leaders are leaning — and why:

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In a complex selling environment, businesses need to improve the seller experience, drive more revenue, and optimize how they go to market. New capabilities for @Salesforce Revenue Lifecycle Management address these challenges by providing an AI-guided quoting experience for direct sellers and more:

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Today Salesforce announces new proprietary AI models including: 🔹 xGen-Sales: trained and designed to power autonomous sales tasks with Agentforce 🔹 xLAM: a family of Large Action Models designed to handle complex tasks and generate outputs

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