About
Product and go-to-market leader with 15+ years experience successfully bringing…
Articles by Jason
Activity
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Customer success begins with strong product. When I was at Blackbaud years ago we adopted the Silicon Valley Product Group’s “Inspired” approach.…
Customer success begins with strong product. When I was at Blackbaud years ago we adopted the Silicon Valley Product Group’s “Inspired” approach.…
Liked by Jason Conrad
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I wrote a hot take that is challenging our data-obsessed design culture. As I think back through my career, I think we've quietly suppressed one of…
I wrote a hot take that is challenging our data-obsessed design culture. As I think back through my career, I think we've quietly suppressed one of…
Liked by Jason Conrad
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🤖 Transforming Healthcare with AI 🤖 Excited to share the official launch of Health Answers by Pfizer! (healthanswers.pfizer.com) It’s amazing to…
🤖 Transforming Healthcare with AI 🤖 Excited to share the official launch of Health Answers by Pfizer! (healthanswers.pfizer.com) It’s amazing to…
Liked by Jason Conrad
Experience
Education
Licenses & Certifications
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Certified Project Management Professional (PMP)
Project Management Institute
Issued
Courses
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Enterprise Architecture Fundamentals
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Project Management Body of Knowledge Framework
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PwC Business Transformation Methodology
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Projects
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SaaS Talent Management Solution Design and Deployment
Led sales engineering, solution scoping, PMO mobilization and system implementation activities to deploy PeopleMatter's SaaS talent management solution across all North American stores for the world's largest quick-service restaurant franchise. Built strategy for mass-market adoption including self-service/self-setup processes, training and communications plans. Successfully deployed solution to 29,000+ locations with opportunity for global expansion.
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Healthcare Provider Merger Due Diligence and Integration Planning
Led an integration management office / project management office focused on leading client through due diligence and integration planning in preparation for a transaction to acquire a nationally known cancer research institute and hospital. Coordinated due diligence activities of 30+ resources to evaluate the organization across functions including finance, revenue cycle, information technology, research, physician's practice operations and human resources.
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National Product Offering Design and Deployment
Led team of 5 product managers through deployment of new service, making entry into new customer market. Managed product specifications, product incubation, business requirements definition and market launch. Designed operational processes for sales channels, marketing, implementation/service and customer support. Launched new product to the entire Comcast footprint and subscriber base.
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Healthcare Revenue Cycle Transformation - OCM and PMO
Organizational change management lead for a major revenue cycle transformation program for the third-largest, nonprofit, secular healthcare system in the United States. Program included transforming systems and processes related to patient access, registration, scheduling and revenue management. Developed the strategy for stakeholder engagement, change readiness and communication efforts across 200 medical groups and 1 tertiary hospital. Led a team of 5 consultants focused on managing workforce…
Organizational change management lead for a major revenue cycle transformation program for the third-largest, nonprofit, secular healthcare system in the United States. Program included transforming systems and processes related to patient access, registration, scheduling and revenue management. Developed the strategy for stakeholder engagement, change readiness and communication efforts across 200 medical groups and 1 tertiary hospital. Led a team of 5 consultants focused on managing workforce transition, system training, roll-out and cutover activities.
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Global Learning Management System Implementation
Managed a PMO for a global learning management system implementation & learning strategy implementation across a 100 country, global pharmaceuticals company. Traveled abroad to 5 countries to engage stakeholders and kick-off country-based implementations. Developed an enterprise-wide learning content management strategy and managed relationship between client and SaaS vendor to design, configure and deploy the learning management solution.
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Organizational Change Management for ERP Implementation
Mobilized an organizational change management workstream for a transformational program focused on enterprise asset management processes and technologies at a large energy company. Performed a change readiness assessment, leadership engagement assessment and created strategy to build client's internal change management capability.
Languages
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English
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French
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Organizations
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Project Management Institute
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- Present
More activity by Jason
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Learn better strategies for truly successful workforce transformation ➡️ https://bit.ly/4hSkyGs Join us on March 20 for an eye-opening webinar with…
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Heads up, Paycor customers! We've partnered with HR Geckos™ to bring you a smarter way to manage HR. Their 24/7 smart solution is a one-stop…
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