Jae Taylor

Jae Taylor Jae Taylor is an influencer

Engineering @Heroku | Founder @MentorMesh | Product-Minded Engineering | Mentorship is Leadership

Greater Seattle Area
32K followers 500+ connections

About

From being an office assistant with no degree to building successful startups, working at senior roles across big tech, founder at MentorMesh.io and a senior product and engineering leader.

Articles by Jae

  • MM24 #1 Here's what we've been up to; What's next...

    MM24 #1 Here's what we've been up to; What's next...

    Written by Xion Lester. We're at the halfway mark of our Product and Engineering Bootcamp Mentor Mesh's Product &…

    9 Comments
  • MM #7 The Summit Edition

    MM #7 The Summit Edition

    Written by Xion Lester. What to Expect from the MMX Virtual Summit The countdown is on, and it's time to mark your…

    6 Comments
  • MM #6 Announcing: Mentor Mesh Experience Summit

    MM #6 Announcing: Mentor Mesh Experience Summit

    A whole year seemed like too long to wait to reconnect with our incredible community, exchange fresh ideas, and explore…

    5 Comments
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Activity

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Experience

  • Heroku Graphic

    Sr Manager, Engineering | Heroku Developer Experience, CI/CD, Observability

    Heroku

    - Present 1 year 5 months

    Remote

    Leading and growing Engineering teams that enable millions of container deployments, re-imagining the customer continuous deployment experience on modern Observability and CI/CD technologies with the beautiful, opinionated, cloud-native, data-driven Heroku flavor.

    Defining new product-minded engineering and operational processes, success metrics, working across hundreds of engineers to standardize and accelerate our developer productivity and ship in a safe, secure, and effective manner.

  • Mentor Mesh Graphic

    Founder

    Mentor Mesh

    - Present 4 years 7 months

    Founded a community of 6,000+ tech mentors and learners at MentorMesh.io. We run a tech conference, accelerator programs, bootcamps, and host regular events to help thousands of people with career advice, community, and resources. An engaged mentorship community where you can learn from people in the industry you want to join is the key to career growth.

  • Peloton Interactive Graphic

    Senior Director, Product & Insights | Platform and Data Engineering

    Peloton Interactive

    - 9 months

    As the head of product established a “Platform-as-a-Product” organization and defined end-to-end practices, processes, and structure to execute alongside our customers as true partners. Lead a team of Product Managers and Data Scientists responsible for Data Management, Data Platform, Developer Insights Data Science, Developer Experience, Game Development, Test & Performance, Infrastructure-as-Code, Compute, Site Reliability, Authentication, Cloud Security, and Compliance.

  • Twitter Graphic

    Group Product Manager, Developer Experience | Platform

    Twitter

    - 8 months

    Responsible for building the Platform Product team focused on driving the Twitter Developer Experience. Designing the product strategy behind our customer feedback loop, driving discoverability, transparency, engagement, and sponsorship of our build, test, deploy, IDE, code coverage, and code review tools. Working closely with our customers to understand the problems to solve and execute customer-centric roadmaps.

  • Salesforce Graphic

    Director, Product Management | Data Platform, Data Management

    Salesforce

    - 2 years

    Bellevue, WA

    Cross organization subject matter expert for Salesforce infrastructure and architecture, supporting pre-sales and product marketing by instilling Trust with Salesforce customers. Representing the voice of the customer, driving infrastructure product requirements to Salesforce engineering leadership.

    Owned the Unified Smart Catalog (USC), the AI-powered face of our enterprise cloud data platform service. Within a very matrixed and complex enterprise (company of companies), responsible for…

    Cross organization subject matter expert for Salesforce infrastructure and architecture, supporting pre-sales and product marketing by instilling Trust with Salesforce customers. Representing the voice of the customer, driving infrastructure product requirements to Salesforce engineering leadership.

    Owned the Unified Smart Catalog (USC), the AI-powered face of our enterprise cloud data platform service. Within a very matrixed and complex enterprise (company of companies), responsible for the product vision, story prioritization, engineering execution rhythm, architecture requirements, operational excellence of the platform, training/education resources, and evangelization to users, growing user base over 4x in less than a year.

  • Microsoft Graphic

    Senior Engineering PM | Power BI Web

    Microsoft

    - 2 years 3 months

    Bellevue, Washington

    For the third largest Microsoft Cloud business, Business Applications Group (BAG), owned roadmap, web experiences, and drove development priorities for the Web Engineering Team. With a focus on Power BI, partnered with 70+ stakeholders including senior leadership from Marketing, Product, and Design to deliver exceptional web and user experiences. Ownership included end-to-end web metrics for all BAG websites, Net Promoter Score API service, and SaaS Product marketing websites (Power BI…

    For the third largest Microsoft Cloud business, Business Applications Group (BAG), owned roadmap, web experiences, and drove development priorities for the Web Engineering Team. With a focus on Power BI, partnered with 70+ stakeholders including senior leadership from Marketing, Product, and Design to deliver exceptional web and user experiences. Ownership included end-to-end web metrics for all BAG websites, Net Promoter Score API service, and SaaS Product marketing websites (Power BI, Dynamics 365, PowerApps, Stream, Flow, and Business Application Platform).

    As the first team member hired, had a pivotal role in hiring PM and engineering team members and establishing initial team processes for stakeholder intake, agile development, infrastructure, and code-deployment practices. Lead a team of 14 engineers with 6 direct reports.

    For the BI@Microsoft program served as a data strategy and BI advisor for key internal Microsoft businesses including Supply Chain, Global Marketing, Xbox, Cortana, and WW Operations. Advising on the best use of Microsoft tools including Power BI, SSRS, and Cortana Intelligence Suite (Azure Machine Learning, Microsoft Bot Framework, Microsoft Cognitive Services). Built v1 prototype Power BI FAQ chat bot leveraging Microsoft NLP Language Understanding Intelligence Service and the Microsoft Bot Framework.

  • Expedia Group Graphic

    Manager, Engineering & Analytics

    Expedia Group

    - 3 years

    Bellevue, Washington

    Built and managed a new observability and DevOps tools team responsible for critical enterprise, analytics, devops, and live site monitoring systems. Applications included Splunk, Graphite, Seyren, Eos (custom .NET), Seiso (custom Java), Agresso, Confluence, and the Expedia blog. Collaborated with senior and executive leadership across Expedia to rebuild existing support models, rebuild customer confidence, hire and retain top level talent for a global team, providing vision and strategy…

    Built and managed a new observability and DevOps tools team responsible for critical enterprise, analytics, devops, and live site monitoring systems. Applications included Splunk, Graphite, Seyren, Eos (custom .NET), Seiso (custom Java), Agresso, Confluence, and the Expedia blog. Collaborated with senior and executive leadership across Expedia to rebuild existing support models, rebuild customer confidence, hire and retain top level talent for a global team, providing vision and strategy. Coordinated work and contracts with several enterprise vendors and consultants to deliver critical solutions.

    After identifying an opportunity, drove the vision, strategy, and development of a new shared services team within Corporate IT. Working closely with Corporate IT Directors and VP to establish an organization lead by facts and data-driven decisions. As a key solution architect and development team manager, worked with several teams within Corporate IT and the eCommerce Platform Technology organization to design and develop solutions to manage enterprise business functions including Desktop Encryption Dashboard, Project Portfolio Management, enterprise Identity Access Management, automated Security Server Patch Compliance reporting, and ServiceNow Operational Reporting.

    Collaborated with senior leadership to develop the vision and strategy behind central analytics and reporting for the eCommerce Platform Technology organization, providing visibility into Expedia’s core technology platforms. Developed the first eCommerce Platform Technology Executive Scorecard. Leading agile software development team to simplify and enhance reporting and automation including the Executive Scorecard, Enterprise Outage Report and the Datapeek Enterprise Monitoring tool.

  • Founder

    TrueDev Technologies, Inc.

    - 5 years 10 months

    Seattle, WA

    Lead directing, planning and coordinating activities for highly visible technology projects, supporting client strategic direction. Depending on the client, acted as project manager, development manager, business analyst, and/or software developer.

  • VendScreen Graphic

    Director, Software Development & Analytics (startup)

    VendScreen

    - 1 year

    Seattle, WA

    As the very first consultant hired, I built and managed the web server and business intelligence software teams. Applied industry experience and knowledge to scale the VendScreen opportunity and business to meet development needs. At the 2012 National Automated Merchandising Association (NAMA) trade show, VendScreen received 5 Innovation awards, including one for the design of the VendScreen Realm dashboard.

  • State of Washington Graphic

    Senior Software and Data Engineer

    State of Washington

    - 6 years 4 months

    Olympia, Washington, United States

    Lead software engineer and data engineer. Developed processes/scripts for managing statewide infectious disease data. Engineered probabilistic data matching process for HIV/Hepatitis C data. SQL Server database programming for the Mental Health Division. Maintaining and updating fiscal payment report processing which included Excel VBA, ASP, and T-SQL coding. Assisting customers with complex multi-database data requests. Analyzing business processing and incorporating new database design…

    Lead software engineer and data engineer. Developed processes/scripts for managing statewide infectious disease data. Engineered probabilistic data matching process for HIV/Hepatitis C data. SQL Server database programming for the Mental Health Division. Maintaining and updating fiscal payment report processing which included Excel VBA, ASP, and T-SQL coding. Assisting customers with complex multi-database data requests. Analyzing business processing and incorporating new database design methodologies.

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