Holly McKee, MBA, PMP, CSM

This issue looks at (1) the changes in the auto industry at the dealership level and why #Carvana is pulling ahead of #Carmax, (2) the traffic lifts that #QSR brands are getting from hot promotions, and (3) why #Lululemon and the yoga category has stalled out. Enjoy. As always, free sign-up on our Placer landing page under "Library", then The Anchor, then go to the bottom of the page. #consumerinsights, #economics, #retail, #CRE, #ecommerce, #AI, #Amazon, #Netflix

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🚨 **Attention Automotive Industry Professionals!** 🚨 A recent cyber attack on CDK Global has disrupted operations at car dealerships across the U.S. On Wednesday, CDK made the critical decision to shut down most of its systems to safeguard customer data. By the afternoon, key systems like their core document management and digital retailing solutions were back online, but extensive tests are ongoing for other applications. CDK Global supports over 15,000 retail locations across North America, highlighting the vast impact such cyber incidents can have on our industry. This incident is a stark reminder of the critical importance of robust cybersecurity measures. Companies like **KEYLOOP** must take note and reassess their cybersecurity strategies to ensure they are well-prepared to handle potential threats. As we increasingly rely on digital solutions, the security of our systems and data is paramount. Stay vigilant and prioritise your cybersecurity infrastructure to protect your business and customers! #CyberSecurity #AutomotiveIndustry #CDKGlobal #KEYLOOP #DigitalSecurity #DealershipOperations

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With EV sales decelerating and driverless cars seemingly stalled, many are questioning the auto industry's ability to innovate. An auto expert and a culture maven share the keys to revving things up. https://lnkd.in/gSprVRnQ #autoindustry #innovation #electricvehicles

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Automotive service professionals must confront ongoing industry issues with all the passion and energy they can muster. Critical challenges facing auto service providers have persisted for decades simply because solving these problems is difficult rather than easy. Consequently, I urge readers…

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CDK is a car dealer management system used to sell, register, and apply rebates to cars at time of sale. This is creating huge challenges for dealerships, details in this article. This highlights the importance of playbooks for alternative downtime processes, although that's pretty rough when interacting with 3rd parties as much as these dealerships. I will be curious to see details on the hack itself when they come out. https://lnkd.in/gfVTk_jq

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We've all heard it, Cash is King. But is there an alternative? In this video, Trent White discusses the "One Pay Lease" and how it is a good opportunity to sell products on cash deals. http://aizgo.co/6042jsoqA ​

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Mark Vickery, Associate VP of Performance Management at Cox Automotive, discusses the mixed feelings dealers have towards AI, with excitement and interest balanced by a healthy dose of distrust. While dealers see the value in AI to simplify their daily tasks, 40% are hesitant to use it and many struggle to understand how to implement it. #ai #artificialintelligence #DealerSentiment #AIAdoption #TechDistrust #Automotive #AIOptions

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In this article, CDK Global details some of the key benefits of streamlining the number of businesses your dealership works with, and all the disparate solutions that come with them.

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Auto sector stuck? Time for dealers and automakers to shift into sync. @shallysmohile explores the solution. https://bit.ly/3yAyfIU

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Automotive sales require more than a great inventory. Rather, it demands a strategic business approach to all operations, one that allows dealers to elevate their annual goals. An automotive consultant can help ensure you’re set up for success—and that begins by laying out your consulting wants and needs.    In our most recent blog, Robert Peterson, an instructor and consultant at NCM Associates, advises dealers as they search for dealer consulting services. Read the full blog here. https://bit.ly/3UcZksm

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Collaboration between your Fixed Operations Departments and Sales is more crucial than ever. As mentioned during my interview with Jim, fixed operations contribute over 50% of a well-run dealership's gross profits. Your service customers are your next potential buyers for your vehicles, so it's essential to continue building trust and transparency between these two departments in the dealership. Ensure your Service Scheduler communicates with your inventory solution and identifies vehicle opportunities in your service drive that align with your inventory strategy. If you're not already using KBB ICO, consider using it to tap into reliable leads from the industry's most trusted site. Only some vehicles meet your strategy, but every customer does. Find ways to gain and retain your customers because there is a dealer down the road ready to steal that customer from you. #automotiveindustry #automotive #dealership #dealerships #dealershipsuccess #fixedops #fixedoperations #servicedapartments #servicedepartment #servicemanager #vauto #xtime #dealertrack #kbb #coxautomotive

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