When assessing the performance of Large Language models (LLMs) we see the primary focus being technical benchmarks, such as graduate-level reasoning, coding proficiency, and multilingual math capabilities. These metrics are undeniably important, but only paint part of the picture.
The recent performance comparison of models like Claude 3.5 Sonnet, Claude 3 Opus, GPT-4o, and Gemini 1.5 Pro underscores this point. While Claude 3.5 Sonnet excelled in graduate-level reasoning, coding, and multilingual math, it begs the question: How long until we start incorporating soft skills and behavioural traits into our model assessments?
Soft Skills: The Human Touch in AI
[1] Problem-Solving: Beyond solving complex equations, AI should demonstrate strong analytical and problem-solving skills, much like what we expect from top-tier talent. This involves tackling intricate financial problems and developing innovative solutions.
[2] Communication: The ability to communicate technical concepts clearly and effectively to both technical and non-technical stakeholders is crucial. AI models need to bridge the gap between data science and business operations, ensuring everyone is on the same page.
[3] Adaptability: As technologies evolve, so should our models. Adaptability in learning new technologies, adjusting to changing environments, and handling multiple tasks simultaneously is a trait we value in human employees and should equally prioritise in AI.
[4] Teamwork: Collaboration is key. AI models should facilitate and enhance teamwork, contributing to a positive and productive work environment. They should be designed to integrate seamlessly with human teams, complementing their efforts.
[5] Attention to Detail: Accuracy and precision in financial data and software development are non-negotiable. AI must exhibit meticulousness in its operations, ensuring high standards of quality and reliability.
Behavioural Traits: Ethical and Proactive AI
[1] Motivation and Initiative: Just as we look for candidates who demonstrate a proactive attitude towards learning and self-improvement, our models should show a capacity for continuous improvement and an 'interest' in advancing the fintech landscape.
[2] Ethical Judgement: Understanding ethical considerations, such as data privacy, fairness, and regulatory compliance, is paramount. AI models must be designed with these principles in mind, ensuring they operate within ethical boundaries.
Integrating these soft skills and behavioural traits into our assessment criteria will provide a more holistic view of an AI model's capabilities. It's not just about excelling in isolated technical tasks but also about how well these models can adapt, communicate, and integrate into broader business contexts.
#AI #SoftSkills
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