Amit P.

UX leaders: Better understand what motivates designers and how you can help them thrive by taking 3 minutes to read this excerpt from Scott Berkun’s new book “Why Design Is Hard”: https://lnkd.in/ev6XyMss

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Patterns for implementing human-centric design thinking and UX to GenAI #GenAI #UX #AI

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How to Conduct a Usability Audit for Digital Platforms

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Yesterday, I had the pleasure of chatting with Nesrine Changuel, PhD about the often-overlooked yet vital role of delight in tech products. Too often, this concept is dismissed as mere eye candy—a superficial layer tacked onto the core functionality of an app or website. But if we look closer, creating an emotional connection with users and customers might just be the key to true success. Borrowing her brilliant neologism, it’s not about B2C or B2B anymore—it’s all about B2H: Business-to-Humans. There’s so much more to explore on this topic! #emotionaldesign #delight #whatpeoplelove

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Hey there org design nerds! Spurred by my podcast conversation with John Cutler, and his proposal of moving away from 6-8-person 'squads' and toward 30-50 person 'pods,' I wanted to share some thinking I've done, drawing on a model first shared in "Org Design for Design Orgs." This video is 8 minutes long (I would have made it shorter, but I didn't have the time), and I hope is useful for those looking for new, and maybe better, ways to work. (EDIT: Find the podcast here: https://lnkd.in/gFi4VEyS)

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Do you want consistency between designers and front-end developers? Use of design tokens. When everyone uses the same terms, it simplifies things for both teams. Here's Google's introduction to design tokens and how you can implement them: https://lnkd.in/gpWMwqVz

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"Your design system isn't just a store of rules and constraints." ✨ Phillip Maggs, Superside's Director of New Horizons, spoke about how to build AI design systems at scale during Figma's #Config2024. Check the full talk: https://lnkd.in/dduYtTts

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I don't know when or how it happened, but Config has become one of the major yearly conferences in our industry. Given how much Figma plays a role in the practice, it's common for design system teams to watch with anticipation/excitement/dread for what's coming. In our latest episode, Davy Fung and I discuss the reveals from Config and what that may mean for folks in the design systems practice moving forward. Listen here: https://lnkd.in/gRMBzfbJ #designsystems #figma #congfig #podcast

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In this video, we dive into the essentials of Current State Journey Maps and Future State Journey Maps. Learn how to identify critical #touchpoints, phase transitions, and user pain points to design solutions that truly enhance user satisfaction. Perfect for #UX designers, #productmanagers, and anyone looking to improve #userexperience through thoughtful design. Watch the complete video here >>> https://lnkd.in/d3p_FBkE Key Topics Covered: - Understanding Current State vs. Future State Journey Maps - Identifying User Pain Points and Touchpoints - Components of an Effective Journey Map - The Importance of User Thoughts and Feelings - Transforming Pain Points into Design Opportunities - Creating Scenarios, Wireframes, Prototypes, and UI Designs This video was recorded during my lecture at Visual Communication Design at Bnusvad at Bnusvad Beaconhouse National University, BNU #UserJourneyMap #CurrentStateJourneyMap #FutureStateJourneyMap #UserPainPoints #UXDesign #Touchpoints, #Design #UXResearch #Prototyping,#Wireframing #UIDesign #ProductManagement #UserFriendly #ZulqarnainAnsari #UXStrategist #AskUX

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It’s Thursday! Let’s talk about DESIGN DISCOVERY and how to make it PRACTICAL. Discovery is an essential part of the design process. In discovery, designers build a shared understanding of the problem and the design direction, establishing a foundation for all future design decisions. What does that foundation look like? In PRACTICAL DESIGN DISCOVERY, I describe three kinds of things to put into this foundation: → Principles: Enablers that help you make decisions → Concepts: Ideas that establish a big picture or north star → Models: Representations of the user experience When you draw a conclusion from user research, that’s a principle. When you say “our product is like a concierge for kids activities,” that’s a concept. And when you sketch out a flow chart or wireframe an important screen, that’s a model. Each of these contributes to the foundation that informs further design decisions. You’re not just creating these for yourself. The other people on your team – product managers and business stakeholders and developers – need to contribute to this foundation. These things – principles, concepts, and models – are the way you draw others into the discovery process. Sometimes managers tell designers to cut principles and concepts out of their process. I get it: Models are accessible because they are tangible representations of the final product. Even a flow chart is easier to react to than an unmoored design principle or a big idea. In discovery, however, you can’t model every aspect of a product. The point of discovery is to set the direction. Models provide enough of a view into the final product to get buy-in on that direction. But they’re not the whole picture. Principles provide guidelines for making decisions that the models do not cover. They establish constraints on the design process. Concepts align everyone around the product’s purpose or essence. They paint a picture of what the world looks like with the product in it. Both are helpful for decision-making. You don’t need to break the bank creating principles or concepts, or even models. Use a text file to capture statements as they jump out during the design process, like “never show a data visualization without context or explanation [a principle]” or “this is a mash-up between a to-do list and a calendar [a concept]”. Use models to illustrate principles and concepts. When folks provide feedback on the models, ask them about the concepts and the principles. “You said you were worried about the fields on this screen, but it aligns with our principle of ‘only ask for information when needed.’ Are there circumstances when the principle doesn’t apply?” Every part of the foundation – principles, concepts, and models – is a hook for a conversation with the entire team about the direction of your product. Looking for more ways to refine your discovery practice? Grab a copy of PRACTICAL DESIGN DISCOVERY! https://lnkd.in/dtar-e2

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#BadassBookAlert Jeremy Miller’s Beyond UX is a compelling guide that transcends the surface-level practices of user experience (UX) design and dives into the deeper strategies that shape impactful, human-centered solutions. Miller positions UX as more than a set of tools or methods—he frames it as a strategic discipline that can drive organizational change and innovation when implemented effectively. The book is rich with actionable insights, blending theory with real-world examples that resonate across industries. Miller emphasizes the importance of aligning design practices with business goals, fostering cross-functional collaboration, and embedding UX thinking into organizational culture. His writing strikes a balance between accessible advice for beginners and nuanced strategies for seasoned professionals. One of the standout aspects of Beyond UX is its practical approach. The frameworks and methodologies outlined are not only clear but adaptable to varying levels of organizational maturity. Miller’s focus on metrics and outcomes ensures that readers understand how to measure the impact of their UX efforts—a critical skill for gaining executive buy-in. Jeremy also delves into the often-overlooked dynamics of team collaboration, highlighting how empathy and communication can break down silos and enhance the effectiveness of design processes. His emphasis on storytelling and advocacy equips UX practitioners to champion their work within the complexities of corporate environments. Overall, Beyond UX is an essential read for UX professionals looking to level up their strategic impact. By addressing the "why" and "how" behind effective UX, Miller provides a roadmap for moving beyond the tactical execution of design work into the realm of business and organizational transformation. "Great UX isn't just about pleasing interfaces—it's about aligning design with purpose, bridging silos, and proving that empathy is a business strategy, not just a buzzword." —Jeremy. Ah, you're speaking my love language sir. Don't just take my word for it Tom Greever did the forward and says nice things too. And Jeremy didn't even pay either of us. But he did let me write a little bit about Power Mapping and Stakeholder management in it. Buy it now and Krampus won't come get you. It's the perfect stocking stuffer for anyone who cares about experiences. In case you're too cheap to buy it, you can sample my bit in the comments. #UX #Innovation #Design #Craft

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What Is Neurodesign? Designers can create more effective and engaging products by working synergistically with users’ brains. #UX #productDesign #Neurodesign https://buff.ly/3Wf9xXe

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Join me on the latest episode of the #ProductBuildersPodcast featuring James Smet! Hear firsthand from a design system expert and learn how to tackle common hurdles in design system implementation. Whether you're an experienced pro or new to the field, you'll get valuable insights and actionable advice. 💪 Follow the link in the comments to listen to the full episode!

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Designers MUST understand generative AI. And not in theory: you must roll up your sleeves and work hands-on with these tools and materials. This is not a passing fad but a deeply transformative set of technologies.

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The intersection of human creativity and AI technology is crafting a new narrative in design—a story where tradition shakes hands with innovation. This collaboration opens doors to unexplored territories, like finding a secret room in your own house. Tools like Qualtrics and the trusty UserTesting allow us to harness AI to swiftly extract insights from interviews, customer input, and usability tests, faster than you can say "data overload." Figma's FigJam and Miro let us dive into AI-driven ideation faster than a caffeinated brainstorming session. Miro even helps whip up #HMW (How Might We) questions on the fly, supercharging traditional design thinking. The list of AI helpers is long and exciting - and it just keeps growing. We can now churn out a flood of ideas in minutes instead of hours - without sacrificing quality or control. By embracing AI, designers aren't tossing out their trusty tools; they're upgrading them. Think of it as adding turbo boosters to a classic bicycle. As we move forward, this blend of human creativity and AI promises to transform how we create and perceive the potential of design. It's an exciting journey into a future where our creative comfort zone gets a thrilling upgrade. #DesignThinking , #AI , #GenAI

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Design education gives you solid baseline skills, but the reality is this: The best and most articulate explanation of an effective design concept wins. The users don't know your background, your education, or anything else. All they know is the solution you designed and how it solves their problem. That alone is magical, and a meritocracy.

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Building products means putting people first. We need to take responsibility for the products we build and remember that human-centered design and responsible product development should be prioritized before things like metrics. Check out the the full conversation I had with Anna on the #ProductBuildersPodcast here 👉 https://bit.ly/3K5DbaN

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Why do most people recognize 💾 even if they’ve never seen one irl? Lately, I’ve been thinking a lot about metaphor in design: 1️⃣ How it permeates the interface 2️⃣ How visual metaphors slowly evolve into their own distinct objects 3️⃣ How those symbols persist even after the original becomes irrelevant For my newsletter, I wrote a short exploration of these ideas. 📰 https://lnkd.in/eQSaec3X #uxdesign #design #designthinking

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